Experience

PLM Global

• Portugal
• Advertising Services
• 100 - 200 Employee

• Business Unit Head

  • Sep 2021 - Present

  • Lead an Operational Team • Negotiate and close deals with brands and distributors • Manage the Relationships with the clients, consumers, suppliers, and major stakeholders • Ensure operations performance efficiency and client service level • Plan and oversee new marketing initiatives • Keep high performance sales, through an e-commerce platform • Define the mix of products and brands according to seasonality and consumption trends • Lead an Operational Team • Negotiate and close deals with brands and distributors • Manage the Relationships with the clients, consumers, suppliers, and major stakeholders • Ensure operations performance efficiency and client service level • Plan and oversee new marketing initiatives • Keep high performance sales, through an e-commerce platform • Define the mix of products and brands according to seasonality and consumption trends



Ingram Micro Portugal

• Portugal
• Information Technology & Services
• 1 - 100 Employee

• Business Unit Head

  • Feb 2019 - Mar 2021

  • Primary responsibility is to ensure that Volume business unit is meeting goals that contribute to the overall success of the company. • Build strong relationship with Manufactures in order to maintain good revenue growth. • Explore and analyze Vendors market trends and identify new opportunities (new Vendors). • Coordinate with Marketing and Sales teams to develop and implement operational plans for new product launches. • Manage business activities focusing on financial and strategic growth of organization. • Responsible for a team of 4 Product Managers (2 seniors, 2 juniors) Show less



jp.group

• Portugal
• IT Services and IT Consulting
• 1 - 100 Employee

• Regional Sales Executive - Europe

  • Oct 2014 - Jun 2018

  • Responsible for European Market: o Regions: SE, WE, EE, NE o Target: End Customers, Local Partners (Small to Large), Distributors, Sub-Distributors. o Ensure local meetings, in person, in each country with partners and endcustomers o Manage full sales cycle for all partners o Effective planning and execution through collaboration with commercial, sales, marketing and category teams along with channel partners o Market: Eduaction - IT • Responsible for European Market: o Regions: SE, WE, EE, NE o Target: End Customers, Local Partners (Small to Large), Distributors, Sub-Distributors. o Ensure local meetings, in person, in each country with partners and endcustomers o Manage full sales cycle for all partners o Effective planning and execution through collaboration with commercial, sales, marketing and category teams along with channel partners o Market: Eduaction - IT



Mitrelli

• Switzerland
• International Trade and Development
• 200 - 300 Employee

• Commercial Director - Orion IT

  • Oct 2011 - Oct 2013

  • Responsible for setting the commercial strategy. • Determines the agreements and conditions of sale as well as oversees sales administration. • 90% managing Public Sector customers (Ministries, Public entities, SNA, BNA…) but also commitments on Bank and Construction sectors. • Promoting growth for companies and organizations through technological expertise, commitment to customers, partnerships with leading technology vendors and solid financial backing. • Solutions delivering offered include: IT applications, products and services (consulting, business IT packages solutions, portals…), enterprise solutions Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Distributor Account Manager

  • Jul 2005 - Jan 2009

   Responsible for growing the Business - Delivering Balanced Scorecard across all metrics, starting with financials Win New Customers  Developing strategic projects with long term business impact Enhance Business Excellence - Reignite Growth Strategy by creating Learning Organization Drive Customer Satisfaction: Ensure a customer and partner centric culture through demonstrated leadership.

• System Builder Account Manager

  • Jul 2001 - Jun 2005

  - Develop Joint Business Plan with major Microsoft System Builder Partners including mutually beneficial business goals, technical sales capacity commitment , MSPP competency certification and/or renewal, GTM offers and COS (conditions of satisfaction).- Develop full plans for all Grow and Stretch partners. - Manage 100% attainment of plans with minimum quarterly business reviews, adjusting plans as appropriate.

• Customer Service Manager

  • Jul 2000 - Jun 2001

   Responsible for leading a team of 3 people, granting them the necessary training, coaching and motivation, stimulate teamwork, empower reps and monitor performance to ensure productivity and professionalism.

• Customer Service Agent

  • Mar 1998 - Jun 2000

   Responsible for knowing and inform customers about every Microsoft product and Marketing information, programs and promotions, licensing options, products activation, feedback and Anti-Piracy reports ,authorized resellers or certified partners.