Pedro Pires

Reservations/ Front Office/ Guest Relations Coordinator at Pousada de Coloane
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Macao SAR, MO
Languages
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
  • French Elementary proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship
    Coursera Verified Certificates
    Jun, 2014
    - Oct, 2024
  • New Models of Business in Society
    Coursera
    May, 2014
    - Oct, 2024

Experience

    • 1 - 100 Employee
    • Reservations/ Front Office/ Guest Relations Coordinator
      • Oct 2016 - Present

      - Providing administrative support to ensure an efficient operation of the office;- Support senior managers with tasks related to organization and communication;- Dealing with guests and their respective issues that may arise, guaranteeing a smooth stay;- Managing the back end system, bookings, promotions, room allocation, availability among others. - Providing administrative support to ensure an efficient operation of the office;- Support senior managers with tasks related to organization and communication;- Dealing with guests and their respective issues that may arise, guaranteeing a smooth stay;- Managing the back end system, bookings, promotions, room allocation, availability among others.

    • Football Coach and Kids Activities Coordinator
      • Sep 2017 - Present

      - Ensuring friendly, jovial and positive attitude with children and parents at all time;- Ensuring the safety and supervision of all children participating in training;- Teaching relevant skills, tactics and techniques;- Monitoring and enhancing performance by providing tuition, encouragement and constructive feedback;- Identifying strengths and weaknesses;- Advising about health and lifestyle issues;- Developing training programs that guarantee a steady growth and development of the kids football abilities;- Undertaking administrative tasks;- Assisting with sports promotion/ development.

    • Sales Engineer
      • Sep 2014 - Sep 2015

      - Acquiring new customers through sales strategies (network building, cold calling, customer engagement);- Following up on existing customers and projects including a 4.5 million HKD project (providing customer care, product selection, executing quotations and invoices, suggesting best choices according to client needs, etc.)- Managing the marketing budget and executing marketing strategy plans within the given budget (EDM, Flyers/Brochures, Events and Fairs); - Acquiring new customers through sales strategies (network building, cold calling, customer engagement);- Following up on existing customers and projects including a 4.5 million HKD project (providing customer care, product selection, executing quotations and invoices, suggesting best choices according to client needs, etc.)- Managing the marketing budget and executing marketing strategy plans within the given budget (EDM, Flyers/Brochures, Events and Fairs);

    • Machinery Manufacturing
    • 1 - 100 Employee
    • Marketing and Business Development Consultant
      • Jun 2013 - Aug 2014

    • Insurance
    • 700 & Above Employee
    • Marketing Consultant
      • Jun 2013 - Dec 2013

      - Link between the headquarters in Portugal and the Macau branch;- Manage all of the aspect matters involved with the new corporate image that had to be changed within the Macau branch;- Supervising the construction of the new website;- Supervising the execution of new flyers and brochures for insurance products;- Supervising the office renovation works;- Translation of insurance policies from Portuguese to English and vice-versa. - Link between the headquarters in Portugal and the Macau branch;- Manage all of the aspect matters involved with the new corporate image that had to be changed within the Macau branch;- Supervising the construction of the new website;- Supervising the execution of new flyers and brochures for insurance products;- Supervising the office renovation works;- Translation of insurance policies from Portuguese to English and vice-versa.

    • Portugal
    • Civil Engineering
    • 1 - 100 Employee
    • Junior Engineer
      • Feb 2011 - Feb 2013

      - Supervising the site construction;- Revising the construction plans and ascertain that the works were being carried out accordingly;- Composing and revising the weekly meetings carried out with all the parties involved on the construction;- Getting in contact with all the relevant parties involved when needed. - Supervising the site construction;- Revising the construction plans and ascertain that the works were being carried out accordingly;- Composing and revising the weekly meetings carried out with all the parties involved on the construction;- Getting in contact with all the relevant parties involved when needed.

    • Engineering Intern
      • Dec 2008 - Feb 2009

Education

  • Monash University
    Bachelor's Degree, Infrastructure Design and Construction Management
    2008 - 2010
  • Holmesglen Institute
    Diploma, Environmental Construction
    2007 - 2007
  • Escola Portuguesa de Macau
    High School
    2002 - 2005
  • Escola Portuguesa de Macau
    High School Diploma
    -

Community

You need to have a working account to view this content. Click here to join now