Pedro Pires
Reservations/ Front Office/ Guest Relations Coordinator at Pousada de Coloane- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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French Elementary proficiency
Topline Score
Bio
Credentials
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Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship
Coursera Verified CertificatesJun, 2014- Oct, 2024 -
New Models of Business in Society
CourseraMay, 2014- Oct, 2024
Experience
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Pousada de Coloane
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1 - 100 Employee
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Reservations/ Front Office/ Guest Relations Coordinator
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Oct 2016 - Present
- Providing administrative support to ensure an efficient operation of the office;- Support senior managers with tasks related to organization and communication;- Dealing with guests and their respective issues that may arise, guaranteeing a smooth stay;- Managing the back end system, bookings, promotions, room allocation, availability among others. - Providing administrative support to ensure an efficient operation of the office;- Support senior managers with tasks related to organization and communication;- Dealing with guests and their respective issues that may arise, guaranteeing a smooth stay;- Managing the back end system, bookings, promotions, room allocation, availability among others.
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Football Coach and Kids Activities Coordinator
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Sep 2017 - Present
- Ensuring friendly, jovial and positive attitude with children and parents at all time;- Ensuring the safety and supervision of all children participating in training;- Teaching relevant skills, tactics and techniques;- Monitoring and enhancing performance by providing tuition, encouragement and constructive feedback;- Identifying strengths and weaknesses;- Advising about health and lifestyle issues;- Developing training programs that guarantee a steady growth and development of the kids football abilities;- Undertaking administrative tasks;- Assisting with sports promotion/ development.
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Sales Engineer
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Sep 2014 - Sep 2015
- Acquiring new customers through sales strategies (network building, cold calling, customer engagement);- Following up on existing customers and projects including a 4.5 million HKD project (providing customer care, product selection, executing quotations and invoices, suggesting best choices according to client needs, etc.)- Managing the marketing budget and executing marketing strategy plans within the given budget (EDM, Flyers/Brochures, Events and Fairs); - Acquiring new customers through sales strategies (network building, cold calling, customer engagement);- Following up on existing customers and projects including a 4.5 million HKD project (providing customer care, product selection, executing quotations and invoices, suggesting best choices according to client needs, etc.)- Managing the marketing budget and executing marketing strategy plans within the given budget (EDM, Flyers/Brochures, Events and Fairs);
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Consultant / Freelance
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Machinery Manufacturing
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1 - 100 Employee
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Marketing and Business Development Consultant
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Jun 2013 - Aug 2014
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Fidelidade
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Insurance
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700 & Above Employee
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Marketing Consultant
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Jun 2013 - Dec 2013
- Link between the headquarters in Portugal and the Macau branch;- Manage all of the aspect matters involved with the new corporate image that had to be changed within the Macau branch;- Supervising the construction of the new website;- Supervising the execution of new flyers and brochures for insurance products;- Supervising the office renovation works;- Translation of insurance policies from Portuguese to English and vice-versa. - Link between the headquarters in Portugal and the Macau branch;- Manage all of the aspect matters involved with the new corporate image that had to be changed within the Macau branch;- Supervising the construction of the new website;- Supervising the execution of new flyers and brochures for insurance products;- Supervising the office renovation works;- Translation of insurance policies from Portuguese to English and vice-versa.
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Pengest - Planeamento, Engenharia e Gestão S.A.
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Portugal
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Civil Engineering
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1 - 100 Employee
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Junior Engineer
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Feb 2011 - Feb 2013
- Supervising the site construction;- Revising the construction plans and ascertain that the works were being carried out accordingly;- Composing and revising the weekly meetings carried out with all the parties involved on the construction;- Getting in contact with all the relevant parties involved when needed. - Supervising the site construction;- Revising the construction plans and ascertain that the works were being carried out accordingly;- Composing and revising the weekly meetings carried out with all the parties involved on the construction;- Getting in contact with all the relevant parties involved when needed.
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Engineering Intern
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Dec 2008 - Feb 2009
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Education
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Monash University
Bachelor's Degree, Infrastructure Design and Construction Management -
Holmesglen Institute
Diploma, Environmental Construction -
Escola Portuguesa de Macau
High School -
Escola Portuguesa de Macau
High School Diploma