Case Manager

• Dec 2019 - Present

DBMD Case Manager

• May 2018 - Nov 2019

• Manage the day-to-day activities of assigned program and review services.• Responsible for the internal operation of the CLASS/DBMD waiver program for assigned IDD client case load.• Monitor therapeutic and HAB services provided for assigned IDD client case load.• Perform client care (HAB Services) and on-call duties as assigned or as needed.• Assure that all program and licensure standards are met according to CLASS/DBMD guidelines.• Security Clearance needed to gain access to multiple health information systems websites and computer programs. • Address employee and contract staff disciplinary action when needed. • Observe HIPAA and confidentiality policies at all times. Show less

CLASS Program Director

• Dec 2017 - May 2018

• Manage the day-to-day activities of assigned program and review services.• Responsible for the internal operation of the CLASS/DBMD waiver program for assigned IDD client case load.• Monitor therapeutic and HAB services provided for assigned IDD client case load.• Perform client care (HAB Services) and on-call duties as assigned or as needed.• Assure that all program and licensure standards are met according to CLASS/DBMD guidelines.• Security Clearance needed to gain access to multiple health information systems websites and computer programs. • Address employee and contract staff disciplinary action when needed. • Observe HIPAA and confidentiality policies at all times. Show less

Administrative Assistant

• Jan 2017 - Jul 2017

Through Goodwill Staffing Agency, began working with Department of Disability Services (Social Security) Began working in PPC Department(Payment Processing Center) in which I processed approximately 600 payments for medical records daily. Within one month moved to Vendor Data Management Department, data entry, set up of new vendors for payment in the Social Security Administration database and extensive, critical investigation/research to ensure appropriate and correct facility locations. Security clearance needed to gain access to multiple health information systems websites and computer programs. Programs given clearance to work on: DMA, Micro-Pact, HHSAS, TINS. Show less

Executive Administrative Assistant

• Jul 2015 - Apr 2016

Maintained office services, operations and procedures. Maintained office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders and verifying receipt of orders Updated client records in accounts receivable websites and offline billing spreadsheets. Coordinated all aspects of travel for Executive Leadership Assisted CPA in reconciliation of office expense accounts. Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel Assisted in setting up and maintaining accuracy of yearly ACCUBUILD user conference. Planned and executed catering events. Show less

Case Management

• Apr 2014 - Jul 2015

State Subject Matter Expert for Medical Board submissions system to Military Treatment Facilities (MTF’s). Served all 19,000+ current TXARNG Soldiers. Mitigated travel requests from MTF’s for Soldier’s to attend Medical Boards. Managed and integrated live update tracking system for all actions pertaining to Boards Meticulously tracked, gathered information, communicated and reported all facets of the Medical Board Process. Acted as Lead Case Specialist to the Case Managers. Took minutes at management meetings. Arranged schedules and conduct training. Formatted formal computerized memos with drop-down menus and auto fill options. Organized historical packets. Forecasted potential future problems and present solutions to Management. State Approval Authority for access to Nation Wide computer program and restricted military tracking site for Medical Boards. Corresponded in person, via phone and email with contacts at the State, National and Pentagon levels. Show less

TV Extra/Featured Extra

• Aug 2013 - May 2014

Television extra and featured extra on NBC's show Revolution Television extra and featured extra on NBC's show Revolution

Teacher/Coach

• Sep 2006 - Mar 2012

Earned high marks in individual evaluations (PDAS) for the quality of classroom teaching, lesson plans and instructional materials used in teaching diverse students. Consistently commended for ability to redirect students exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behaviors. Developed an interpreting program recognized for its community service. Developed innovative approaches that were held as the model standard for meeting district goals in areas including technology integration across the curriculum. Maintained a student attendance rate of 97%. Developed a unique foreign language classroom environment. Developed instructional material for four levels of instruction, the latter of which was more student based and self-paced. Conducted in-service with building administrators, teachers, and parents assessed the classroom environment and developed strategies with the educational team to integrate use of media. Facilitated communication between deaf students, teachers, service providers, and peers. Facilitated communication between Spanish students, teachers, service providers, and peers. Show less

Air Traffic Control Specialist

• Aug 1993 - Apr 1999

Controlled air traffic on and within vicinity of airport and movement of air traffic between altitude sectors and control centers according to established procedures and policies Initiated and coordinated searches for missing aircraft, emergency actions and requirements to the scene of all aircraft accidents and incidents Reviewed records and reports for clarity and completeness, and maintained records and reports as required under federal law Alerted airport emergency services in cases of emergency and when aircraft were experiencing difficulties Analyzed factors such as weather reports and maps in order to determine air routes Checked conditions and traffic at different altitudes in response to requests for altitude changes Shift Supervisor, Training NCO and Interim Tower Chief for Godman AAF at Ft. Knox, KY Monitored airfield daily for flying safety hazards including foreign object damage material, violations of airfield clearance criteria, hazards to landing, takeoff, taxiing, or parked aircraft Monitored reports on aircraft braking action on the runway and passed information to Weather Detachment Determined need for changing runways and implementing airfield restrictions based on weather factors or accidents/incidents Initiated and cancelled NOTAMS Operated communications equipment to coordinate and advise aircraft servicing, aircraft parking, cargo handling, passenger pick-up/delivery, aircrew flight line transportation, and distinguished visitors requirements Distributed and issued Flight Information Publications and navigational maps Provided advisories on local, en route, and destination airfield conditions, relayed messages, and other in-flight data Provided special flight following service based on weather elements, airfield conditions, and aircraft characteristics Show less