Experience

End to End Networks

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Analyst

  • Feb 2013 - Present

• Network Analyst

  • 2013 - Present



CDI College

• Canada
• Higher Education
• 700 & Above Employee

• Student

  • Feb 2012 - Present

  Created a Linux Server in which students may access through Windows Desktop to upload/download files and foldersTrouble Shoot and Resolve network issuesInstallation of operating system on workstationsJoin student workstations to network domainAssist ONA with network extensions within classroomsAssist individuals in troubleshooting issues that may arise with their computer systemsInstall new hardware componentsAssist in installing new software Created a Linux Server in which students may access through Windows Desktop to upload/download files and foldersTrouble Shoot and Resolve network issuesInstallation of operating system on workstationsJoin student workstations to network domainAssist ONA with network extensions within classroomsAssist individuals in troubleshooting issues that may arise with their computer systemsInstall new hardware componentsAssist in installing new software



Woo Rae Oak Restaurant

• General Manager

  • Nov 2001 - Dec 2011

  Oversaw all daily activities, including opening and closing functionsResponsible for inventory control, ordering, purchasing and approval of incoming deliveriesCustomer service management (e.g. worked with customers to ensure all deliveries were accurate and on time)Hired and trained employeesPrepared weekly schedules, monitored and evaluated performanceDeveloped and implemented new sales/marketing strategies to improve sales Oversaw all daily activities, including opening and closing functionsResponsible for inventory control, ordering, purchasing and approval of incoming deliveriesCustomer service management (e.g. worked with customers to ensure all deliveries were accurate and on time)Hired and trained employeesPrepared weekly schedules, monitored and evaluated performanceDeveloped and implemented new sales/marketing strategies to improve sales



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Package Handler

  • Jun 2004 - Nov 2005

  Performed various duties such as loading, unloading and sorting of trailers, scanning packages and checking ordersAcquired ability to adapt to fast paced workloads/environment Performed various duties such as loading, unloading and sorting of trailers, scanning packages and checking ordersAcquired ability to adapt to fast paced workloads/environment



Consumer Contact

• Customer Service Representative

  • Jul 2001 - Sep 2002

  Experienced in call centre environmentResponsible for managing customer feedback for various clients such as TD Canada TrustDeveloped effective and professional inter-personal skills in dealing with customers and various internal/external groups Experienced in call centre environmentResponsible for managing customer feedback for various clients such as TD Canada TrustDeveloped effective and professional inter-personal skills in dealing with customers and various internal/external groups