Pedro D.

Junior IT Engineer at Seagull Maritime
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Contact Information
us****@****om
(386) 825-5501
Location
Sandefjord, Vestfold og Telemark, Norway, NO

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Experience

    • Malta
    • Maritime Transportation
    • 1 - 100 Employee
    • Junior IT Engineer
      • Nov 2021 - Present
    • Senior Support Engineer
      • Jan 2017 - Nov 2021
    • Iran
    • E-Learning Providers
    • Senior Support Engineer
      • Jan 2014 - Jan 2017
    • Belgium
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service desk IT
      • Jan 2013 - Jan 2014

      - Perform basic troubleshooting - Reconising kinds of issues, solve them or (if not possible) assign to responsible team - Working with ticketing system (SDE by BMC) - Troubleshooting virtualised applications (under citrix, App-V / softgrid) - Reseting profiles (local and roaming), reset passwords, - Recognise problems in applications, provide assistence with administrative procedures (request permissions, hardware and devices) - VPN and MOS connections troubleshoot and recognise possible issues. - Working under ITIL organisation - Consult and use Active Directory - Support provided for windows 7 Show less

    • Electrical Foreman
      • Aug 2008 - Jan 2013

      - Different kinds of electrical installations. - Mainly residencial installations, basics on industrial installations. - Assistant in heating and plumbing installations - Installation of Domotica and programming with object oriented software - Laying of network cables - Wiring servers - Delivering data and communication solutions (NES, File sharing, ...) - Public Relations, comercial responsible - Executing interventions and providing work arounds Show less

    • Administrator
      • Aug 2007 - Jul 2008

      - Creation of an iventory and maintainance of it- Developing of software for administrative activities in an electrical shop (use of Access and Excell with Macro's)- Organise and make documents like invoices, estimates, ... Maintainance of file system.- Maintain a "small scale" accountancy- Develop and maintain a website- Management assistance- Shop management- Welcome clients and offert the best solution that fits their description.- Technical support for clients of electrical installation material. Show less

    • IT all-round technician - student job
      • Jul 2003 - Jul 2007

      Removing of virusses / spywareBuild computers, assembling hardware, instal and configure.Laying network cables.

Education

  • Syntra a.b.
    technical certificate, electrical installations
    2008 - 2010
  • Sithi@
    technical degree, computer sciences
    1999 - 2007

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