Pedro D.
Junior IT Engineer at Seagull Maritime- Claim this Profile
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Bio
Experience
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Seagull Maritime
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Malta
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Maritime Transportation
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1 - 100 Employee
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Junior IT Engineer
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Nov 2021 - Present
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Senior Support Engineer
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Jan 2017 - Nov 2021
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Dataflow
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Iran
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E-Learning Providers
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Senior Support Engineer
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Jan 2014 - Jan 2017
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Dilaco
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Belgium
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IT Services and IT Consulting
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1 - 100 Employee
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Service desk IT
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Jan 2013 - Jan 2014
- Perform basic troubleshooting - Reconising kinds of issues, solve them or (if not possible) assign to responsible team - Working with ticketing system (SDE by BMC) - Troubleshooting virtualised applications (under citrix, App-V / softgrid) - Reseting profiles (local and roaming), reset passwords, - Recognise problems in applications, provide assistence with administrative procedures (request permissions, hardware and devices) - VPN and MOS connections troubleshoot and recognise possible issues. - Working under ITIL organisation - Consult and use Active Directory - Support provided for windows 7 Show less
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Electrical Foreman
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Aug 2008 - Jan 2013
- Different kinds of electrical installations. - Mainly residencial installations, basics on industrial installations. - Assistant in heating and plumbing installations - Installation of Domotica and programming with object oriented software - Laying of network cables - Wiring servers - Delivering data and communication solutions (NES, File sharing, ...) - Public Relations, comercial responsible - Executing interventions and providing work arounds Show less
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Administrator
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Aug 2007 - Jul 2008
- Creation of an iventory and maintainance of it- Developing of software for administrative activities in an electrical shop (use of Access and Excell with Macro's)- Organise and make documents like invoices, estimates, ... Maintainance of file system.- Maintain a "small scale" accountancy- Develop and maintain a website- Management assistance- Shop management- Welcome clients and offert the best solution that fits their description.- Technical support for clients of electrical installation material. Show less
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IT all-round technician - student job
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Jul 2003 - Jul 2007
Removing of virusses / spywareBuild computers, assembling hardware, instal and configure.Laying network cables.
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Education
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Syntra a.b.
technical certificate, electrical installations -
Sithi@
technical degree, computer sciences