Pedro Guzman

Human Resources Administrative Assistant at Land Elevated
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Contact Information
us****@****om
(386) 825-5501
Location
Heredia, Costa Rica, CR

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Human Resources Administrative Assistant
      • Jan 2023 - Present
    • Real Estate
    • 1 - 100 Employee
    • Graphic Designer
      • Jun 2011 - Present

      Graphic Designer Freelancer once acquired my University Degree Graphic Designer Freelancer once acquired my University Degree

    • Data Analyst
      • Mar 2018 - Jun 2021

      Gather information from editorial Products in the US and update a custom database for Mediaspace Solutions company, this involves, contacting Editorial departments and analyze of the information shared (Prices, Sizes, and Distribution) Gather information from editorial Products in the US and update a custom database for Mediaspace Solutions company, this involves, contacting Editorial departments and analyze of the information shared (Prices, Sizes, and Distribution)

    • VoIP Technician
      • Mar 2018 - Jun 2021

      • In charge of development and maintenance of Phone List Database for 300+ employees, Responsible of Purchasing, Requesting, setting up and Installing VOIP line in either soft phones or hard phones. • Tech Support for inquiries related to internet connection affecting VOIP stability or quality. • In charge of development and maintenance of Phone List Database for 300+ employees, Responsible of Purchasing, Requesting, setting up and Installing VOIP line in either soft phones or hard phones. • Tech Support for inquiries related to internet connection affecting VOIP stability or quality.

    • Skills Trainer
      • Jul 2014 - Aug 2017

      • Database Development for New Hired Agents • Metric Analyst for Training Agenda • Curricula development Customer Service and Soft Skills • Certified in Active Learning Training Methodology • Train waves of 25 people with a 5 weeks deadline to perform • Database Development for New Hired Agents • Metric Analyst for Training Agenda • Curricula development Customer Service and Soft Skills • Certified in Active Learning Training Methodology • Train waves of 25 people with a 5 weeks deadline to perform

Education

  • ITCA
    EXCEL, Basic, Intermediate, Advanced, Pivot Tables, Excel
    2014 - 2018
  • Universidad Don Bosco
    Graphic Designer, Graphic Design
    2006 - 2010

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