Pedro Biain
Operations Specialist @ Yumminn | Fintech | The easiest and fastest way to pay in restaurants! at Yumminn- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
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Italian Professional working proficiency
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Spanish Native or bilingual proficiency
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German Elementary proficiency
Topline Score
Bio
Credentials
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Introduction to Front-End Development
CourseraApr, 2023- Nov, 2024
Experience
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Yumminn
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Spain
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Financial Services
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1 - 100 Employee
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Operations Specialist @ Yumminn | Fintech | The easiest and fastest way to pay in restaurants!
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Nov 2022 - Present
• Optimize user adoption of our technology and develop data driven strategies• Monitoring, trouble-shooting and fixing of bugs.• Implementation, launch and FUP of our solution with clients• Verification of invoicing with clients• Organize and develop how to guides & procedures• Training of employees & clients
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Customer Success Manager @ Yumminn | Fintech | The easiest and fastest way to pay in restaurants!
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May 2022 - Present
• Integration of our solution with the customer's system• Training of the client on using our payments service• Draft procedures• Analysis of data• In charge of customer success specialist training
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Courtyard by Marriott Paris Gare de Lyon
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France
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Hospitality
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1 - 100 Employee
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Front Desk Receptionist
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Jul 2019 - Feb 2022
• I was the leader in upsells and enrollments for two consecutive years. • I go above and beyond to provide an outstanding service to help customers. My reviews on different platforms speak for themselves, given that I also had the highest number of positive written reviews on external portals. • I am naturally empathic to understand clients' needs. • I have a positive mindset that allows me to embrace change and hold a supportive team spirit. • I was the leader in upsells and enrollments for two consecutive years. • I go above and beyond to provide an outstanding service to help customers. My reviews on different platforms speak for themselves, given that I also had the highest number of positive written reviews on external portals. • I am naturally empathic to understand clients' needs. • I have a positive mindset that allows me to embrace change and hold a supportive team spirit.
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Self-employed
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Sydney, Australia
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Sports Coach/Fitness trainer/Entrepreneur
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Aug 2014 - Feb 2019
• Instructor for individual/group classes in surf, kite-surf and windsurf • Developed digital marketing strategies to attract customers (ex: email marketing, Facebook ads and workshops) • Organised surf trips to create lasting relationships with my clients, assuring customer satisfaction • Instructor for individual/group classes in surf, kite-surf and windsurf • Developed digital marketing strategies to attract customers (ex: email marketing, Facebook ads and workshops) • Organised surf trips to create lasting relationships with my clients, assuring customer satisfaction
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Apart Club San Pedro
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Greater Buenos Aires, Argentina
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Co-Owner of Family Business
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Mar 2012 - Jul 2014
I helped turn around the situation of a holding of 3 companies with 28 employees in financial distress. • I redefined the commercial strategy for the sale and development of 53 terrains. The Real Estate company comprised the development of a 30 Ha Trust, including houseboats and a yacht club. • I supervised the Digital Marketing campaigns of the hotel, day-to-day operations and established commercial partnerships with sites and agencies. • I was in charge of purchases from the construction company and the supervision of finances. I changed most suppliers, negotiated contracts, and coordinated operations for the 40 apartments in construction. Show less
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Algae Liquor S.A.
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Greater Buenos Aires, Argentina
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Co-Founder
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Feb 2010 - Nov 2012
• I was in charge of purchases, project viability and finances in this innovative biotech startup focused on the production of vegetable oil and protein based on microalgae for biodiesel and animal feed industries. • Won some of the most prestigious business competitions in Argentina: Bapro-Endeavor Business Challenge (2010); Naves IAE Business School, in association with Harvard Business School (2010); Bid Challenge Argentina, Most positive environmental impact category (2010); Santander Rio Bank Business Competition, Impact in sustainable development category; Ecopreneur Challenge (invited to participate in a green business plan competition organized in the city of Ulan Bator, Mongolia – 2011). • Other distinctions: Company selected among the 50 best incubated startups in the World by the World Bank (2011); Project selected for Baitec (Buenos Aires City incubation program for tech startups); Semifinalist Intel Challenge (2011); Invited to the 4th Global Forum of Innovation and Technology Entrepreneurship in Helsinki, Infodev (2011). Show less
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Telecom Personal Argentina
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Argentina
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Telecommunications
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700 & Above Employee
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Roaming Commercial Manager
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May 2010 - Apr 2012
Roaming Commercial Manager for International Roaming services • I was the leading person of my sector in charge of a business that represented a revenue for the company of U$S 30.000.000 • Expanded commercial relationships with foreign mobile operators including tariffs negotiations and services implementation and generating international alliances with foreign mobile operators. • Elaborated Price and Service Strategies • Developed Retail and wholesale products for international roaming businesses: pricing, communication and implementation Show less
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Education
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2001 - 2006
Instituto Tecnológico de Buenos Aires
Industrial Engineer, Business Management -
2017 - 2018
Business Institute Australia in Sydney
Advanced Diploma of Leadership and Management, Business Administration and Management, General -
2016 - 2017
Business Institute Australia in Sydney
Diploma of Leadership and Management, Business Administration and Management, General -
2015 - 2016
College of Sports and Fitness, Sydney
Diploma in Sport Coaching, Fitness -
2014 - 2015
College of Sports and Fitness, Sydney
Certificate IV in Sport Coaching -
2010 - 2011
IAE Business School
Winner Competencia Naves, Entrepreneurship/Entrepreneurial Studies -
1998 - 2000
La Plata Architecture and Urbanism University
Bachelor of Architecture (B.Arch.)
Community
