Peder Bjerre Nielsen

Customer Care Specialist at Visiolink
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Contact Information
us****@****om
(386) 825-5501
Location
Aarhus, Middle Jutland, Denmark, DK
Languages
  • Engelsk Full professional proficiency
  • Tysk Professional working proficiency
  • Svensk Elementary proficiency
  • Norsk Elementary proficiency
  • Dansk Native or bilingual proficiency

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Credentials

  • Professional Agile Leadership (PAL I)
    Scrum.org
    May, 2021
    - Sep, 2024
  • Professional Scrum with Kanban I (PSK I)
    Scrum.org
    May, 2021
    - Sep, 2024
  • Professional Scrum Master II (PSM II)
    Scrum.org
    Apr, 2021
    - Sep, 2024
  • Professional Scrum with User Experience I (PSU I)
    Scrum.org
    Apr, 2021
    - Sep, 2024
  • Scaled Professional Scrum (SPS)
    Scrum.org
    Apr, 2021
    - Sep, 2024
  • PRINCE2® Foundation in Project Management
    AXELOS Global Best Practice
    Mar, 2021
    - Sep, 2024
  • Professional Scrum Master I (PSM I)
    Scrum.org
    Mar, 2021
    - Sep, 2024
  • PRINCE2® Practitioner in Project Management
    AXELOS Global Best Practice
    Mar, 2021
    - Sep, 2024

Experience

  • Visiolink
    • France
    • Telecommunications
    • 1 - 100 Employee
    • Customer Care Specialist
      • Aug 2021 - Present

      • Handling of support inquiries from customers in German and English• Technical support of apps and web solutions• Testing and quality assurance of apps and web solutions• Maintenance of customer data• Planning and executing customer surveys • Handling of support inquiries from customers in German and English• Technical support of apps and web solutions• Testing and quality assurance of apps and web solutions• Maintenance of customer data• Planning and executing customer surveys

  • BYTØMREREN
    • Denmark
    • Construction
    • 1 - 100 Employee
    • Business consultant
      • May 2021 - Jun 2021

      • Measurability, integration, implementation and communication of UN's Sustainable Development Goals (SDGs) 3, 4, 12 and 13• Empirical studies (quantitative and qualitative research)• Preparation of strategic and operational action plans for sustainability and green transition • Measurability, integration, implementation and communication of UN's Sustainable Development Goals (SDGs) 3, 4, 12 and 13• Empirical studies (quantitative and qualitative research)• Preparation of strategic and operational action plans for sustainability and green transition

  • KØN - Gender Museum Denmark
    • Denmark
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Project coordinator
      • Aug 2020 - Nov 2020

      • Project Management• Quantitative and qualitative research and reporting to the Board of Directors• Rebranding of the Women's Museum in collaboration with the branding agency Creative ZOO• Idea development and co-creation in close collaboration with stakeholders• Strategic work: Development and execution of campaign strategies • Project Management• Quantitative and qualitative research and reporting to the Board of Directors• Rebranding of the Women's Museum in collaboration with the branding agency Creative ZOO• Idea development and co-creation in close collaboration with stakeholders• Strategic work: Development and execution of campaign strategies

  • Aarhus Friskole
    • Writing and Editing
    • 1 - 100 Employee
    • Primary and lower secondary school teacher (substitute teacher)
      • Jan 2020 - Jul 2020

      Teaching - different grade levels, different subjects Teaching - different grade levels, different subjects

  • Aarhus Private Gymnasium
    • General upper secondary school teacher
      • Aug 2016 - Jul 2019

      • Teaching history and religion• Scheduling and exam planning• Communication and marketing: Editor on the school's website and facebook page• Teaching bilingual students• Contact teacher • Teaching history and religion• Scheduling and exam planning• Communication and marketing: Editor on the school's website and facebook page• Teaching bilingual students• Contact teacher

  • Kolding Gymnasium
    • Denmark
    • Education
    • 1 - 100 Employee
    • General upper secondary school teacher
      • Aug 2015 - Jul 2017

      • Teaching history and religion • Teaching history and religion

  • Marselisborg Gymnasium
    • Denmark
    • Primary and Secondary Education
    • 1 - 100 Employee
    • General upper secondary school teacher
      • Aug 2014 - Jul 2015

      • Teaching history • Teaching history

  • Kujataani Ilinniarnertuunngorniarfik, Sydgrønlands Gymnasium
    • General upper secondary school teacher
      • Aug 2010 - Jul 2013

      • Teaching history and religion• Teaching bilingual students• Contact teacher• Guidance• Raising funds for study trips • Teaching history and religion• Teaching bilingual students• Contact teacher• Guidance• Raising funds for study trips

  • Varde Gymnasium
    • Primary and Secondary Education
    • 1 - 100 Employee
    • General upper secondary school teacher
      • Aug 2008 - Jul 2010

      • Teaching history and religion• Member of the school development committee • Teaching history and religion• Member of the school development committee

Education

  • Syddansk Universitet
    Professional postgraduate teacher training, History and religion
    2011 - 2012
  • Aarhus Universitet
    Master's degree, History and religion
    2005 - 2008
  • Humboldt-Universität zu Berlin
    Erasmus Programme, History
    2004 - 2005
  • Aarhus Universitet
    Bachelor's degree, History
    2002 - 2005
  • Herning Gymnasium
    Higher General Examination, Science
    1997 - 2000

Community

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