Experience

Bechtle Nederland

• Netherlands
• IT Services and IT Consulting
• 100 - 200 Employee

• Head of Solutions

  • Jan 2023 - Present

• Manager Business Solutions

  • Jan 2022 - Jan 2023



Skool Nederland

• Netherlands
• Computer Networking Products
• 1 - 100 Employee

• Managing Director

  • Nov 2019 - Dec 2021

• Directeur Operations

  • Jan 2018 - Oct 2019

• Manager Sales & Operations (MT) (AI)

  • Sep 2012 - Dec 2017

  Operationeel en P&L eindverantwoordelijk op directieniveau. Dagelijkse leiding, coaching en aansturing van de operationele-, service- en verkoopafdelingen. 10 direct en 26 indirect reports. Primaire verantwoordelijkheidsgebieden:- Operationeel Management- Sales Management, relatiebeheer, new business, tenders (ad interim)- Service Management (service & loyaliteit), implementatie NPS- Quality Management, implementatie PDCA

• Manager Operations (MT)

  • Apr 2012 - Dec 2017

  Operationeel eindverantwoordelijk. Dagelijkse leiding, coaching en aansturing van de operationele-, service- en projectafdeling. 6 direct en 17 indirect reports. Primaire verantwoordelijkheidsgebieden:- Operationeel Management- Projectmanagement, tenders- Service Management (service & loyaliteit)- Quality Management- Business Development Nederlandse Antillen

• Manager Service & Implementatie (MT)

  • Dec 2005 - Apr 2012

  As Manager Service & Implementatie (aka Manager Operations) responsible for ensuring the highest quality of customer service. (1000+ servers, 47.000 PC's / (mini)notebooks, 250.000 users). Daily supervision of the internal departments: customer service, implementation and IT planning (total 17 employees).Keywords: competitive, coach on the job, people manager.

• Packaging Engineer

  • Jun 2004 - Dec 2005



ICB BV

• Projectmanager / Systeemondersteuning

  • Jan 2002 - Dec 2003



Eurodata

• Consultant

  • Mar 1998 - Apr 2001