Experience

Fidelity ADT

• South Africa
• Security and Investigations
• 700 & Above Employee

• • Oct 2021 - Present

  -Admin-Reinstating profiles-Canceling of profiles-Debt collections-Cold calling -Market and sell all new services the company launches.-Provide FindU technical support

• • Nov 2017 - Sep 2021

  -Answering of inbound calls.-Networking for lead opportunities and drives-Assisting in the planning/implementation of new processes, projects, campaigns and drives.-Responding of Emails and doing follow-up on client's queries.-Booking of sales appointments and arranging of sales consultant's schedules/ daries.-Sales leads qualification and appointment booking

• • Sep 2016 - Oct 2017

  -Answer incoming calls and respond to customers emails.-Identify and escalate issues to supervisors.-Provide product and service information to customers.-Process orders, forms, and application.-Route calls to relevant departments.-Complete call logs and reports.



Mr Price Group

• South Africa
• Retail
• 700 & Above Employee

• Cashier

  • Dec 2014 - Jun 2015

  Duties and responsibilities: .Stock packing. .Customer liaison. .Floor maintenance. .Assist with goods purchased exchanges. .Responsible for own cash drawer and floats( cashier) Duties and responsibilities: .Stock packing. .Customer liaison. .Floor maintenance. .Assist with goods purchased exchanges. .Responsible for own cash drawer and floats( cashier)



Burger King®

• Dominican Republic
• Food and Beverage Services
• 700 & Above Employee

• Cashier

  • Feb 2014 - Nov 2014

  Duties and responsibilities: .Responsible for own cash drawer and floats .Taking orders and requests from customers .Crew member .Ensuring good customer service .Doing inventory and performing some duties in work station in the kitchen .Cleaning up assigned areas of the store during opening and closing time Duties and responsibilities: .Responsible for own cash drawer and floats .Taking orders and requests from customers .Crew member .Ensuring good customer service .Doing inventory and performing some duties in work station in the kitchen .Cleaning up assigned areas of the store during opening and closing time