Experience

Independence Village

• United States
• Hospitality
• 1 - 100 Employee

• Executive Director

  • Aug 2022 - Present



Dental Clinics North

• United States
• Medical Practices
• 1 - 100 Employee

• Director of Clinical Operations

  • Jul 2018 - Aug 2022

  The Director of Clinical Operations is responsible for oversight of all clinical operations within the Dental Clinics North system to ensure the clinics are functioning at the highest level to deliver public health dentistry services in a patient centered environment. This involves oversight of administrative practices relevant to the clinic operations close collaboration with the leadership team to identify desired goals, standards and benchmarks. The Director of Clinical Operations is… Show more The Director of Clinical Operations is responsible for oversight of all clinical operations within the Dental Clinics North system to ensure the clinics are functioning at the highest level to deliver public health dentistry services in a patient centered environment. This involves oversight of administrative practices relevant to the clinic operations close collaboration with the leadership team to identify desired goals, standards and benchmarks. The Director of Clinical Operations is responsible for the direct supervision of the Office Managers with regular face to face contact and will work closely with the Dental Director to support safety, efficiency, and quality improvement in clinical services. An important aspect of this role is to facilitate effective communication between the Office Managers and the administrative leadership team to ensure that initiatives are effectively implemented. The Director of Clinical Operations is responsible for knowledge and analysis of business and clinical metrics and maintains a strong vision of strategies for long term success. The Director of Clinical Operations strives to understand the needs of the population it serves and develops strategies to serve those need in an efficient and effective manner. Show less The Director of Clinical Operations is responsible for oversight of all clinical operations within the Dental Clinics North system to ensure the clinics are functioning at the highest level to deliver public health dentistry services in a patient centered environment. This involves oversight of administrative practices relevant to the clinic operations close collaboration with the leadership team to identify desired goals, standards and benchmarks. The Director of Clinical Operations is… Show more The Director of Clinical Operations is responsible for oversight of all clinical operations within the Dental Clinics North system to ensure the clinics are functioning at the highest level to deliver public health dentistry services in a patient centered environment. This involves oversight of administrative practices relevant to the clinic operations close collaboration with the leadership team to identify desired goals, standards and benchmarks. The Director of Clinical Operations is responsible for the direct supervision of the Office Managers with regular face to face contact and will work closely with the Dental Director to support safety, efficiency, and quality improvement in clinical services. An important aspect of this role is to facilitate effective communication between the Office Managers and the administrative leadership team to ensure that initiatives are effectively implemented. The Director of Clinical Operations is responsible for knowledge and analysis of business and clinical metrics and maintains a strong vision of strategies for long term success. The Director of Clinical Operations strives to understand the needs of the population it serves and develops strategies to serve those need in an efficient and effective manner. Show less



My Community Dental Centers

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Regional Office Administrator

  • Apr 2012 - Jul 2018

  The Regional Office Administrator (ROA) will assist and work closely with the Office Administrator (OA) on the day-to-day operations of the clinics in their region. They are to positively reinforce communications between the clinic, administrative office, and Chief Dental Officer (CDO). The ROA has a myriad of duties which involve such matters as patient and employee complaint resolution, provide clinic leadership, positively represent the senior executive officers, and conduct on-site clinic… Show more The Regional Office Administrator (ROA) will assist and work closely with the Office Administrator (OA) on the day-to-day operations of the clinics in their region. They are to positively reinforce communications between the clinic, administrative office, and Chief Dental Officer (CDO). The ROA has a myriad of duties which involve such matters as patient and employee complaint resolution, provide clinic leadership, positively represent the senior executive officers, and conduct on-site clinic visits to address collection, scheduling, morale issues, etc. This position also assists the CDO in developing policies and procedures in the standardization of operations. Teamwork and a close working relationship among all ROA’s are required to the overall benefit of the organization.

• Regional Office Administrator

  • Apr 2011 - Jul 2018



Michigan Community Dental Clinics

• Boyne City

• Contact Center Administrator

  • 2012 - 2014



Wolverine Public Schools

• Science Teacher

  • Aug 2011 - Sep 2012



Boyne Falls Public School

• Middle School Science Teacher

  • Jul 2007 - Jul 2011