Experience

Infinite pl
• Saudi Arabia
• Software Development
• 1 - 100 Employee
• Transformation Leader

  • Dec 2022 - Present


Sullivan & Stanley

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Cyber & Cloud Consultant

  • Jun 2022 - Oct 2022

  I provided the expertise and experience to improve a large scale IT Shared Services for new indigenous startups within the region, including the technology roadmap. Up to 200 new companies will be created in 2022 alone and the shared services needs to be agile and be able to scale quickly to support and drive those new businesses, with a better and faster user and customer experience. I provided the expertise and experience to improve a large scale IT Shared Services for new indigenous startups within the region, including the technology roadmap. Up to 200 new companies will be created in 2022 alone and the shared services needs to be agile and be able to scale quickly to support and drive those new businesses, with a better and faster user and customer experience.



Digital14

• United Arab Emirates
• IT Services and IT Consulting
• 100 - 200 Employee

• Global Chief Information Officer (CIO)

  • Jan 2020 - May 2022

  Engaged to modernise the technology stack in Digital14 with a digital and Cloud focus, changing the customer experience to online and building a global 24/7 IT department to support the initiatives. - Built a globally distributed 24/7 IT Ops & Support Capability on three continents based on ITIL-Agile hybrid Operating Model - Deployed large scale Private/Public Hybrid Cloud with OpenStack, AWS and Azure with centralised multi-Cloud Management (circa 15k hosted VMs) - Led the move… Show more Engaged to modernise the technology stack in Digital14 with a digital and Cloud focus, changing the customer experience to online and building a global 24/7 IT department to support the initiatives. - Built a globally distributed 24/7 IT Ops & Support Capability on three continents based on ITIL-Agile hybrid Operating Model - Deployed large scale Private/Public Hybrid Cloud with OpenStack, AWS and Azure with centralised multi-Cloud Management (circa 15k hosted VMs) - Led the move to containerisation by our Software Engineering department for client facing products - Devised and deployed the Enterprise Architecture and associated digital-first portfolio of products along with appropriate in-house/outsourced support - Transformed the client relationship by migrating to digital transaction and online interaction - Oracle ERP, HCM and CRM, DevOps, Agile, SCRUM, SD-WAN, Office365, AWS, Azure, AI, Data Analytics, Data Warehousing, Automation, Robotics, Software Development, Cyber Security, Jira/Confluence, Red Hat OpenStack & OpenShift, Citrix, Digital Workspace Show less Engaged to modernise the technology stack in Digital14 with a digital and Cloud focus, changing the customer experience to online and building a global 24/7 IT department to support the initiatives. - Built a globally distributed 24/7 IT Ops & Support Capability on three continents based on ITIL-Agile hybrid Operating Model - Deployed large scale Private/Public Hybrid Cloud with OpenStack, AWS and Azure with centralised multi-Cloud Management (circa 15k hosted VMs) - Led the move… Show more Engaged to modernise the technology stack in Digital14 with a digital and Cloud focus, changing the customer experience to online and building a global 24/7 IT department to support the initiatives. - Built a globally distributed 24/7 IT Ops & Support Capability on three continents based on ITIL-Agile hybrid Operating Model - Deployed large scale Private/Public Hybrid Cloud with OpenStack, AWS and Azure with centralised multi-Cloud Management (circa 15k hosted VMs) - Led the move to containerisation by our Software Engineering department for client facing products - Devised and deployed the Enterprise Architecture and associated digital-first portfolio of products along with appropriate in-house/outsourced support - Transformed the client relationship by migrating to digital transaction and online interaction - Oracle ERP, HCM and CRM, DevOps, Agile, SCRUM, SD-WAN, Office365, AWS, Azure, AI, Data Analytics, Data Warehousing, Automation, Robotics, Software Development, Cyber Security, Jira/Confluence, Red Hat OpenStack & OpenShift, Citrix, Digital Workspace Show less



DarkMatter LLC

• United Arab Emirates
• IT Services and IT Consulting

• Vice President of IT (CIO)

  • Apr 2018 - Dec 2019

  Asked to build the IT Department from the ground up for a start-up Cyber Services company with 1200 staff who had had 5 CIOs in the space of 3 years and had built up crippling technology debt. The clients came from Military, Defence and the Intelligence community so the IT estate had to be robust, secure and innovative to give the confidence to our customer base that we were providing the best technology to them as we used the same solutions and had secured them for… Show more Asked to build the IT Department from the ground up for a start-up Cyber Services company with 1200 staff who had had 5 CIOs in the space of 3 years and had built up crippling technology debt. The clients came from Military, Defence and the Intelligence community so the IT estate had to be robust, secure and innovative to give the confidence to our customer base that we were providing the best technology to them as we used the same solutions and had secured them for ourselves. Highlights: - Devised and Deployed an internal private Cloud based on RH OpenStack, with end to end automation, self provisioning, orchestration and workflows to enable the Software Dev arm of the organisation to quickly deploy new environments and client solutions - Modernized the entire IT estate, consolidating and rationalising the product stack. - Rationalised the dev stack our Digital Solutions department used to build client solutions - Conceived and delivered IT Strategy, Digital Strategy, Budgets, Manpower plan, operating model, KPIs, SLAs, structure, key hires - Data Centralization strategy to create a data lake as the basis of intelligent Knowledge Management to drive Business Intelligence powered by Analytics - Digitized the Client interaction and their journey with us through secure client portals and collaboration areas - Focus on a high cyber security posture through collaboration with our SOC and InfoSec capabilities

• Interim Head of IT

  • Jun 2017 - Mar 2018

  The role involved me restructuring the IT Service capability of one of our large clients from the Defence/Intelligence communities. Embedded in the client 140-person 24/7 IT Department for a period of time to: - assess the capability of IT Service Delivery; report on suitability - design the new delivery model based on Agile principles - planned for and oversaw the successful adoption of the new delivery model and technology strategy, - Managed the 500 Petabyte Data… Show more The role involved me restructuring the IT Service capability of one of our large clients from the Defence/Intelligence communities. Embedded in the client 140-person 24/7 IT Department for a period of time to: - assess the capability of IT Service Delivery; report on suitability - design the new delivery model based on Agile principles - planned for and oversaw the successful adoption of the new delivery model and technology strategy, - Managed the 500 Petabyte Data Centre based estate with 800 racks of equipment - handed over the new IT Service Department to an FTE VP of IT.



AIB

• Italy
• Consumer Electronics

• Interim ICT Programme Director

  • Sep 2016 - May 2017

  Led the ICT delivery of the regulatory changes required for IFRS9 compliance and to implement the changes required to transform the Credit Risk modelling to Internal Ratings Based (IRB). In practice, this was a large programme of work in five separate streams which encompassed business and digital transformation of many ICT systems, re-engineering existing systems and introducing new software applications. Cloud, Offshore Development, QA and testing, BI, Analytics and automation were the… Show more Led the ICT delivery of the regulatory changes required for IFRS9 compliance and to implement the changes required to transform the Credit Risk modelling to Internal Ratings Based (IRB). In practice, this was a large programme of work in five separate streams which encompassed business and digital transformation of many ICT systems, re-engineering existing systems and introducing new software applications. Cloud, Offshore Development, QA and testing, BI, Analytics and automation were the core technology areas. I had responsibility for 5 programme streams with all development and testing (QA) handled by offshore Global 3rd parties. While the entire business-led programme was a multi €m value across a 5 year plan, my involvement concluded in May 2017 once the streams were on track in regard to build, test and delivery Show less Led the ICT delivery of the regulatory changes required for IFRS9 compliance and to implement the changes required to transform the Credit Risk modelling to Internal Ratings Based (IRB). In practice, this was a large programme of work in five separate streams which encompassed business and digital transformation of many ICT systems, re-engineering existing systems and introducing new software applications. Cloud, Offshore Development, QA and testing, BI, Analytics and automation were the… Show more Led the ICT delivery of the regulatory changes required for IFRS9 compliance and to implement the changes required to transform the Credit Risk modelling to Internal Ratings Based (IRB). In practice, this was a large programme of work in five separate streams which encompassed business and digital transformation of many ICT systems, re-engineering existing systems and introducing new software applications. Cloud, Offshore Development, QA and testing, BI, Analytics and automation were the core technology areas. I had responsibility for 5 programme streams with all development and testing (QA) handled by offshore Global 3rd parties. While the entire business-led programme was a multi €m value across a 5 year plan, my involvement concluded in May 2017 once the streams were on track in regard to build, test and delivery Show less



Registers of Scotland

• United Kingdom
• Government Administration
• 300 - 400 Employee

• Interim Chief Technology Officer (CTO)

  • Nov 2014 - Jul 2016

  Tasked with modernising the IT Service function of Registers of Scotland (RoS) in terms of processes, technology, people, governance and finance to be able to drive business transformation. The existing technology estate was bloated, disconnected, obsolete in many areas and expensive to maintain and support: It needed evaluated, rationalised and modernised and the team needed to be similarly modernised to be able to support it and grow with it. My job was to devise the strategy to achieve all… Show more Tasked with modernising the IT Service function of Registers of Scotland (RoS) in terms of processes, technology, people, governance and finance to be able to drive business transformation. The existing technology estate was bloated, disconnected, obsolete in many areas and expensive to maintain and support: It needed evaluated, rationalised and modernised and the team needed to be similarly modernised to be able to support it and grow with it. My job was to devise the strategy to achieve all this and put it in practice - the upshot of which was a large private Cloud migration to 3rd party Data Centres, technology debt eradication and a completely redesigned IT Service Delivery Organisation. Show less Tasked with modernising the IT Service function of Registers of Scotland (RoS) in terms of processes, technology, people, governance and finance to be able to drive business transformation. The existing technology estate was bloated, disconnected, obsolete in many areas and expensive to maintain and support: It needed evaluated, rationalised and modernised and the team needed to be similarly modernised to be able to support it and grow with it. My job was to devise the strategy to achieve all… Show more Tasked with modernising the IT Service function of Registers of Scotland (RoS) in terms of processes, technology, people, governance and finance to be able to drive business transformation. The existing technology estate was bloated, disconnected, obsolete in many areas and expensive to maintain and support: It needed evaluated, rationalised and modernised and the team needed to be similarly modernised to be able to support it and grow with it. My job was to devise the strategy to achieve all this and put it in practice - the upshot of which was a large private Cloud migration to 3rd party Data Centres, technology debt eradication and a completely redesigned IT Service Delivery Organisation. Show less



Xperience

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Group Technical Director

  • Oct 2011 - Oct 2014

  I held overall responsibility for the Cloud Solutions and Infrastructure division of the Group encompassing Hybrid Cloud, server, storage, virtualisation, networking and security. We provided IT Strategy and end to end solutions to a base of 1800 clients spanning all sectors and totalling over IT 20,000 users. Built the IT Infrastructure team across the organisation, with 40 team members over 3 sites. Implemented Service Management and time recording systems, KPI monitoring and… Show more I held overall responsibility for the Cloud Solutions and Infrastructure division of the Group encompassing Hybrid Cloud, server, storage, virtualisation, networking and security. We provided IT Strategy and end to end solutions to a base of 1800 clients spanning all sectors and totalling over IT 20,000 users. Built the IT Infrastructure team across the organisation, with 40 team members over 3 sites. Implemented Service Management and time recording systems, KPI monitoring and incentives, customer facing SLA compliance (portal based), improvement plans for staff after company mergers to standardise technical staff conditions, pay and opportunities. Show less I held overall responsibility for the Cloud Solutions and Infrastructure division of the Group encompassing Hybrid Cloud, server, storage, virtualisation, networking and security. We provided IT Strategy and end to end solutions to a base of 1800 clients spanning all sectors and totalling over IT 20,000 users. Built the IT Infrastructure team across the organisation, with 40 team members over 3 sites. Implemented Service Management and time recording systems, KPI monitoring and… Show more I held overall responsibility for the Cloud Solutions and Infrastructure division of the Group encompassing Hybrid Cloud, server, storage, virtualisation, networking and security. We provided IT Strategy and end to end solutions to a base of 1800 clients spanning all sectors and totalling over IT 20,000 users. Built the IT Infrastructure team across the organisation, with 40 team members over 3 sites. Implemented Service Management and time recording systems, KPI monitoring and incentives, customer facing SLA compliance (portal based), improvement plans for staff after company mergers to standardise technical staff conditions, pay and opportunities. Show less



TCS Solutions

• United States
• Pharmaceutical Manufacturing

• Founder, Owner & Chief Architect

  • Nov 1999 - Sep 2011

  • Founded the business and grew it over 12 years into a boutique Cloud Services company with 16 FTEs. Sold it to a larger SI in 2011. • Conceived, designed and grew the Cloud Services (initially Data Centre centric) area of the business and developed technically the entire Data Centre and WAN connectivity portfolio of services. Built and developed the technical support teams to underpin this. • Organically developed the technical engineers’ skills through certification and mentoring… Show more • Founded the business and grew it over 12 years into a boutique Cloud Services company with 16 FTEs. Sold it to a larger SI in 2011. • Conceived, designed and grew the Cloud Services (initially Data Centre centric) area of the business and developed technically the entire Data Centre and WAN connectivity portfolio of services. Built and developed the technical support teams to underpin this. • Organically developed the technical engineers’ skills through certification and mentoring, employing 10 technically-certified staff by 2011. Had 100% staff retention in the business. • Principal Solution Architect, personally designing and/or approving all solution designs for ICT infrastructure (on premise or Cloud based). • Accountable for all technical service delivery, SLA adherence and customer satisfaction directly related to Cloud and infrastructure services. Show less • Founded the business and grew it over 12 years into a boutique Cloud Services company with 16 FTEs. Sold it to a larger SI in 2011. • Conceived, designed and grew the Cloud Services (initially Data Centre centric) area of the business and developed technically the entire Data Centre and WAN connectivity portfolio of services. Built and developed the technical support teams to underpin this. • Organically developed the technical engineers’ skills through certification and mentoring… Show more • Founded the business and grew it over 12 years into a boutique Cloud Services company with 16 FTEs. Sold it to a larger SI in 2011. • Conceived, designed and grew the Cloud Services (initially Data Centre centric) area of the business and developed technically the entire Data Centre and WAN connectivity portfolio of services. Built and developed the technical support teams to underpin this. • Organically developed the technical engineers’ skills through certification and mentoring, employing 10 technically-certified staff by 2011. Had 100% staff retention in the business. • Principal Solution Architect, personally designing and/or approving all solution designs for ICT infrastructure (on premise or Cloud based). • Accountable for all technical service delivery, SLA adherence and customer satisfaction directly related to Cloud and infrastructure services. Show less



Sx3

• IT Services and IT Consulting
• 1 - 100 Employee

• Contract Cisco Consultant

  • Feb 2003 - Sep 2004

  Worked on Classroom 2000 project designing and implementing Cisco LAN solutions, for circa 300 schools in Northern Ireland and the largest Active Directory in the UK (at the time). Worked on Classroom 2000 project designing and implementing Cisco LAN solutions, for circa 300 schools in Northern Ireland and the largest Active Directory in the UK (at the time).



IT Alliance

• Netherlands
• Information Technology & Services
• 1 - 100 Employee

• Contract Infrastructure Consultant

  • Dec 1998 - Mar 2002

  Responsible for projects in the Ulster Bank, Bombardier Aerospace (Shorts), The Belfast Telegraph and Raytheon Responsible for projects in the Ulster Bank, Bombardier Aerospace (Shorts), The Belfast Telegraph and Raytheon



Vision Information Consulting

• United Kingdom
• Software Development

• Network Consultant

  • Mar 1998 - Sep 1998

  Designed and implemented new network infrastructure for expanding company, merging two locations. Designed and implemented new network infrastructure for expanding company, merging two locations.



MARI

• Kenya
• Musicians
• 1 - 100 Employee

• Technical Trainer

  • Feb 1996 - Dec 1997

  Trainer of NVQ Level 2 and Level 3 Networking and computer maintenance qualifications. Trainer of NVQ Level 2 and Level 3 Networking and computer maintenance qualifications.


DARD (Formerly DANI)
• Programmer analyst

  • Jun 1994 - Sep 1995