Peace Ogbonnah-Sanu
Executive Assistant at The Nigerian Stock Exchange (NSE)- Claim this Profile
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Bio
OLAJUMOKE Akindolire, Daramola (NEBOSH), PGDHSE
Working with Peace was such a delight, she possessed good interpersonal skills and was always ready to assist.
Capt Jari Williams
Finding a reliable, efficient, understanding and dependable Personal Assistant (PA) is the most essential requirement for a CEO’s performance in any high pressure job, when that person is equally professional and dedicated to the company’s success that’s the attribute of an upcoming leader and I have had the pleasure of working with Peace who has all these qualities. Peace is dutiful and understand her tasks very well, she has the ability to hit the ground running and can adapt extremely well owing to the fact that she was able to live up to the pressures of the vacuum created from the unexpected withdrawal of services by the former PA in a very short period. She manages office relationship excellently, as well as acquaints herself with the processes wherever she finds herself . She has the ability to manage her principal with tact and provides unreserved support to the CEO at all times to execute his duties. Peace has my highest recommendation.
OLAJUMOKE Akindolire, Daramola (NEBOSH), PGDHSE
Working with Peace was such a delight, she possessed good interpersonal skills and was always ready to assist.
Capt Jari Williams
Finding a reliable, efficient, understanding and dependable Personal Assistant (PA) is the most essential requirement for a CEO’s performance in any high pressure job, when that person is equally professional and dedicated to the company’s success that’s the attribute of an upcoming leader and I have had the pleasure of working with Peace who has all these qualities. Peace is dutiful and understand her tasks very well, she has the ability to hit the ground running and can adapt extremely well owing to the fact that she was able to live up to the pressures of the vacuum created from the unexpected withdrawal of services by the former PA in a very short period. She manages office relationship excellently, as well as acquaints herself with the processes wherever she finds herself . She has the ability to manage her principal with tact and provides unreserved support to the CEO at all times to execute his duties. Peace has my highest recommendation.
OLAJUMOKE Akindolire, Daramola (NEBOSH), PGDHSE
Working with Peace was such a delight, she possessed good interpersonal skills and was always ready to assist.
Capt Jari Williams
Finding a reliable, efficient, understanding and dependable Personal Assistant (PA) is the most essential requirement for a CEO’s performance in any high pressure job, when that person is equally professional and dedicated to the company’s success that’s the attribute of an upcoming leader and I have had the pleasure of working with Peace who has all these qualities. Peace is dutiful and understand her tasks very well, she has the ability to hit the ground running and can adapt extremely well owing to the fact that she was able to live up to the pressures of the vacuum created from the unexpected withdrawal of services by the former PA in a very short period. She manages office relationship excellently, as well as acquaints herself with the processes wherever she finds herself . She has the ability to manage her principal with tact and provides unreserved support to the CEO at all times to execute his duties. Peace has my highest recommendation.
OLAJUMOKE Akindolire, Daramola (NEBOSH), PGDHSE
Working with Peace was such a delight, she possessed good interpersonal skills and was always ready to assist.
Capt Jari Williams
Finding a reliable, efficient, understanding and dependable Personal Assistant (PA) is the most essential requirement for a CEO’s performance in any high pressure job, when that person is equally professional and dedicated to the company’s success that’s the attribute of an upcoming leader and I have had the pleasure of working with Peace who has all these qualities. Peace is dutiful and understand her tasks very well, she has the ability to hit the ground running and can adapt extremely well owing to the fact that she was able to live up to the pressures of the vacuum created from the unexpected withdrawal of services by the former PA in a very short period. She manages office relationship excellently, as well as acquaints herself with the processes wherever she finds herself . She has the ability to manage her principal with tact and provides unreserved support to the CEO at all times to execute his duties. Peace has my highest recommendation.
Credentials
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Human Resources: Running Company Onboarding
LinkedInDec, 2021- Nov, 2024 -
Human Resources Foundations
LinkedInNov, 2021- Nov, 2024 -
Editing and Proofreading Made Simple
LinkedInSep, 2021- Nov, 2024 -
Tips for Writing Business Emails
LinkedInSep, 2021- Nov, 2024 -
Avoiding New Manager Mistakes
LinkedInMar, 2021- Nov, 2024 -
Creating a Culture of Learning
LinkedInMar, 2021- Nov, 2024 -
Leading a Customer Service Team
LinkedInMar, 2021- Nov, 2024 -
Problem Solving Techniques
LinkedInMar, 2021- Nov, 2024 -
The Practices of High-Performing Employees
LinkedInJan, 2021- Nov, 2024 -
Tips for Learner Engagement
LinkedInJan, 2021- Nov, 2024 -
Tips for Working Remotely
LinkedInMay, 2020- Nov, 2024
Experience
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Nigerian Exchange Group (NGX Group)
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Nigeria
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Capital Markets
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100 - 200 Employee
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Executive Assistant
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May 2019 - Present
I am Responsible for providing high-level administrative support to the Divisional Head's office by preparing reports, providing exceptional customer service, handling information requests confidentially, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, efficient filing system, and scheduling meetingsPlanning and Scheduling executive meetings, physical and virtual meetings, ensure that all materials for meetings are prepared promptly, ensure accurate dictation and note-taking at meetings as required, and ensure dispatch of minutes by end of the same week.Produce information by transcribing, inputting, editing, copying text and dataKeep track of deliverables arising from projects in the Divisional Head's office and following up on action plans.Act as first point of call in the office of the Divisional Head, maintaining an updated database of key contacts as required.Internal and External Stakeholder management; ensuring that a high level of confidentiality is maintained at all times.Manage Correspondence: Deal with correspondence promptly, regularly review emails, forwarding and bringing to the attention of the Divisional Head as appropriate.Reading, researching, and routing correspondence, drafting letters and documents.Prepare travel requests and liaise with protocol to ensure all flights and hotel accommodations are arranged for all local and international trips.Ensure that appointment requests are noted in the diary provisionally and checked before final confirmation, responsible for managing calendars and keep diaries up to date.General Administration such as preparing presentations, memos, emails, reports, and other correspondence; maintaining electronic and physical filing system ensuring seamless retrieval.Responsible for preparing a requisition and procuring essential office supplies for the office of the Divisional Head processing expense report and retirements.
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Bi-Courtney Aviation Services Limited
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Airlines and Aviation
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100 - 200 Employee
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Human Resources Support Officer
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Jan 2019 - May 2019
Responsible for coordinating the recruitment process.Managed the administration of the Human Resources department. Proper filing of staff documents and departmental correspondence.Responsible for welcoming new employees to the organization by coordinating HR processes; recruitment, creating, and executing onboarding programs for new hires.Provided administrative support to the HR department, preparing offer letters, enrollment of staff on biometrics, confirmation of employees; ensuring that probation periods were tracked, drafting of memos where required. E.g. letter of introduction of staff, letter to pension funds administrators, process of overtime payments for auxiliary staff, support in organizing strategic events, retreats etcHandled daily HR inquiries, ensuring timely resolution of employee’s queries, providing HR. support to staff on annual leave approval and coordinating staff health insurance contract.Provided payroll information by updating employment and status-change data, calculating staff overtime allowance every month.Owned and coordinated the employee appreciation program.Responsible for maintaining employee information and keeping HR information confidential.Supported the Organisational performance management system processGeneral support for the HR initiatives
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Personal Assistant To Chief Executive Officer
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Mar 2017 - Jan 2019
Provided high-level administrative support to the CEO of a terminal operator in the aviation industry.Highly skilled at prioritizing CEO’s tasks and communicating changes daily; Managed CEO’s schedule; ensured diary appointments were provisionally checked by the CEO, screened for conflicts, and ensured the CEO was prepared for important meetings.Developed and sustained a high level of professionalism, maintaining confidentiality of all information.Assisted with document, report, and presentation review/ preparation for CEO’s attention/ approval.Maintained an efficient filing system for ease of reference and efficient retrieval, properly recording and routing documents as required, and managing database.Cross functionally executed tasks, worked with all departments of the organization to drive execution and increase efficiency.Served as proxy for the CEO at designated meetings ensuring a high level of professionalism, producing meeting notes, and disseminating same within 48hours.Onboarded and trained the new hire and existing staff in the office of the CEO.Introduced higher standards of customer service by streamlining operations in the office of the CEO, following through with internal and external request to resolve problemsAssisted the CEO with administering local and international travel, followed up on travel approvals and expenses, and helped manage the budget and retirements.Independent, self-directed, and able to get the job done; ensure the CEO is on track.Exhibited the ability to anticipate and head off issues before they become problems, take initiative to find alternatives.Ensure the efficient running of the CEO’s Office; overseeing its’ cleanliness, orderliness, sufficient supply of office consumables, and functionality of all office equipment.
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Customer Operations Supervisor/Administrator
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Jan 2012 - Jul 2016
I rose to the position of Customer Operations Supervisor from a Sales Assistant in less than a year of joining the business due to my excellent leadership, exceptional customer service skills, and relationship management skill.Inventory management; Ensured daily stock count to identify items that needed to be reordered, ordered items that are too much or too little, best and least selling items, and items to discontinue in the inventory.Developed new businesses and attended to walk-in clients, also identified a potential market, and worked with clients from the point of need identification to client satisfaction. Conducted Product knowledge sharing sessions for the team with a focus on customer experience, cross-selling and after-sales support.Reviewed all invoices ensuring accuracy, recommend for payment, and ensure proper filing of paid invoices. Cash and bank reconciliation reconciled office bank statements and collated receipts.Provided support during meetings as required, drafted minutes of meeting highlighting action items, and disseminated promptly.Improved existing processes related to customer feedback. Provided support when customer issues are escalated independently taking or coordinating the appropriate action, referring only the most complex issues to higher levelsCoordinated onboarding for over 8 new staff at various branches regarding the organization's operations, work ethics, guidelines, and policies. Developed draft policies and procedures for the business.Demonstrated rapid learning skills with the adoption of new technology and software (Quickbook and Salesforce) as required to meet product management goals and trained the team to improve processes and procedures.Dealt with payment-related issues, identified the root cause of client's complaint and ensured proposed solutions were satisfactory, Logged complaint and followed up until the issues were resolved.
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Audit Assistant(Internship)
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Mar 2009 - Feb 2010
Participated in Audit engagements for a wide variety of industries, including banking, insurance, engineering, and manufacturing.Performed auditing work in accordance with GAAS (Generally Accepted Auditing Standards) to meet rigorous standards.Interacted with key clients to gather information, and made recommendations for business and process improvements.Performed assessments of accounts, including payables and receivables, equity, debt, and revenue to verify accuracy in financial reports.Responsible for drafting minutes of meeting and report writing during audit engagementsConsulted with functional departments regarding the appropriateness of internal controls.Prepared working papers, reports, and supporting documentation for audit findings. Identified management control weaknesses, and gaps in processes, procedures, and systems and drafted the management letter.Participated in physical asset verification and generated reports based on gathered data. Supported in the execution of the Monthly TGIF eventRetrieved and reviewed invoices, reports, and supporting documentation at the Client's site to substantiate claims. Followed up on reviews to assess and report on completion or progress of corrective actions.
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Education
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2003 - 2008
University of Nigeria, Nsukka
B.sc, Accounting -
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ACCA
Strategic professional level
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