Test Manager

• Jun 2021 - Present

Lead Test Analyst

• Aug 2016 - Jun 2021

● Managing and mentoring a junior test analyst in an agile development team.● Working in a CI environment (TeamCity) testing on multiple builds per day.● Proving advice and looking for ways to build quality into our products and processes.● Participating in sprint planning, estimations, daily standups and retrospectives using Scrum.● Collaboration with product owner, developers, business analyst and support to deliver software updates and fixes to clients.● Session based test management with charters/sessions aligned to acceptance criteria and business rules using mind maps. ● Functional and integration testing of a client/server application.● API testing using Postman including maintenance of automated collections and tests.● Sprint, Task and bug management using Jira.● Creation of testing wiki using Confluence including reporting of test outcomes.● Ownership of SIT environment including setup, configuration and data. Show less

Lead System Test Analyst

• Apr 2014 - Aug 2016

● Successfully lead a team of five test analysts for 5 months as acting Test Manager● Implemented pragmatic approaches of testing that helped reduce time to market and improve the quality of the product● Implemented Session Based Test Management, Exploratory Testing and visualisation techniques● Weekly reporting to senior management on test team progress.● Providing test estimates to project managers from high level business requirements.● Organising test team resourcing on monthly releases and working with release manager to ensure testing is completed by the scheduled deployment date. Show less

System Test Analyst

• May 2011 - Mar 2014

Consultant

• Jul 2009 - May 2011

Test Analyst

• Jul 2004 - May 2009

Customer Care Representative

• Sep 2002 - Jul 2004

Test Analyst

• Jun 2000 - Apr 2002

Support Manager

• Jun 1999 - Jun 2000

POS Support

• Nov 1997 - Jun 1999