Experience

Marco Pierre White Steakhouse and Grill Newcastle

• Food and Beverage Services
• 1 - 100 Employee

• Restaurant Manager

  • Aug 2018 - Present



Marco Pierre White Steakhouse

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Restaurant Manager

  • Aug 2018 - Present



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Assistant bar and restaurant manager

  • Jun 2016 - Present

  Assistant manager



Hilton Worldwide

• Food and Beverage Supervisor

  • Jun 2014 - Present

  * Managing a team and running different outlets in F&B, ie restaurant, bar, C&E.* Incorporate promotions, schemes and ideas to increase sales to reach targets. * Train employees to enforce brand standards and health and safety. * Finding new and innovative ways to improve service. * Cash up revenue at the end of each shift. * Frequently acting as duty manager.* Fully ONQ trained.



Hilton Garden Inn

• Guest service Assistant

  • Aug 2011 - Jun 2014

  * Providing guests with a welcoming and friendly service.* Acted as supervisor by taking responsibility of employees.* Responsible for logging the amount of revenue at the end of the shift, and transport the takings to be cashed and banked. * Managing private functions for diners and business meetings. * Delivering food and services directly to customers via room service. * In control of the bar, giving guests friendly service, and a wide range of knowledge on beverages.* Also trained on reception desk.



Hilton Worldwide

• Housekeeper

  • Jan 2011 - Aug 2011

  * Maid - cleaning and arranging rooms at a very high standard. * Linen porter - collecting and arranging linen to be sent back to the manufacturers and reordering stock.* Night porter - ensuring all guest requests are fulfilled and working closely with the reception team to maintain a high level of service. Ensuring cleanliness of hotel, eg. Lobby, meeting rooms, toilets.



M&J seafood

• Multi task personel

  • Aug 2007 - Jan 2011

  * Pc and manual based administrative work including purchase orders and delivery notes.* Negotiating with external customers. * In charge of stock control. * Ordering fish from external distributors. * Loading and unloading deliveries. * Having a wide range of different species of fish.* Filleting and gutting fish at a high standard.



Greggs

• Sales Assistant

  • Jul 2005 - Jul 2007

  * Providing a high level of customer service. * Focusing on building customer relations. * Cash handling. * Stock control * Cleaning machinery



Monsoon Accessorize

• Sales Assistant

  • Sep 2004 - Jul 2005

  * Providing customer service by sharing a high level of product knowledge. * Maintain shop floor. * Stock control. * Cash handling. * Serving customers.



Allied Bakeries

• Supervisor

  • May 2000 - Aug 2004

  * Supervising and leading a team of eight staff members.* Adhering to health and safety guidelines. * Stock taking.* Liasing with suppliers. * Taking payments.