Experience

The Little Harbor Club

• Hospitality
• 1 - 100 Employee

• Event Coordinator & Dining Manager

  • May 2022 - Present

  Harmonize voluminous details regarding specific needs and desires for numerous events. Establish close-knit relationships with membership through professionalism, patience, and precision. Maintain cohesiveness and positivity amongst the dining staff to ensure unforgettable food and beverage endeavors. Solidify information of fundamentals in the food & beverage, operations, event planning, and management pillars of hospitality to stimulate creativity and critical-thinking skills.

• Front of House Server

  • Feb 2021 - May 2022

  Exhibit extensive attention to detail within customer service, cleanliness, and operation principles of the food service industry. Display personalized conversation while effectively completing tasks in a timely manner. Understand and portray the art of fine-dining experiences to ensure comfortability and exclusivity to each particular member. Gain intelligence in the aspects of management and delegation of tasks through empowerment while maintaining a respectful, helpful, and dedicated mentality.



Kellogg Hotel and Convention Center

• United States
• Hospitality

• Banquet Sever and Banquet Set-Up

  • Oct 2019 - Sep 2021

  I prepare banquet rooms for 1000+ and serve guests during party functions while adhering to the National Food Service Laws. I deliver friendly and efficient service to ensure a pleasant dining experience with all guests. I deliver and present quality food and beverage services to guests in an exceptional and timely manner. I have to effectively communicate with kitchen staff regarding specific dietary needs, allergies, and other special requests. I anticipate and address guest service needs by regularly checking on them to ensure their satisfaction with each food and beverage course.



The State Room

• Entertainment
• 1 - 100 Employee

• Food Server

  • May 2021 - Aug 2021

  Maintain an intriguing and inviting atmosphere within the restaurant by utilizing knowledge in cleaning procedures, facility operation, and restaurant management. Convey enthusiasm for the hospitality industry by engaging in memorable conversations as well as delivering exceptional customer service. Relay precise dietary needs and specifications to back of house faculty to ensure personalized and careful execution of food service. Maintain an intriguing and inviting atmosphere within the restaurant by utilizing knowledge in cleaning procedures, facility operation, and restaurant management. Convey enthusiasm for the hospitality industry by engaging in memorable conversations as well as delivering exceptional customer service. Relay precise dietary needs and specifications to back of house faculty to ensure personalized and careful execution of food service.



Midland Country Club

• Food and Beverage Services
• 1 - 100 Employee

• Food Server

  • May 2019 - Aug 2020

  I Conveniently organized guests as they arrived for equal opportunity seating. I also balanced the workload of guest arrivals evenly between the wait-staff along with recorded Club Member attendance on a multi-functional chart. I Aided servers in challenges they couldn't handle on their own (ie. pre-set water for anticipated guests). Established and maintained a welcoming atmosphere for all guest, employee, and visitor arrival I Conveniently organized guests as they arrived for equal opportunity seating. I also balanced the workload of guest arrivals evenly between the wait-staff along with recorded Club Member attendance on a multi-functional chart. I Aided servers in challenges they couldn't handle on their own (ie. pre-set water for anticipated guests). Established and maintained a welcoming atmosphere for all guest, employee, and visitor arrival