Experience

Bulldog Logistics LLC

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Logistics Specialist

  • May 2023 - Present



SOUTHEAST DIABETES, INC.

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Medical Billing Specialist

  • Aug 2022 - May 2023

  Patient Care Representative Memorized the entire line of products and services supplied by the company, along with the prices and guidelines of the individual insurances. Maintained an efficient pace while staying detail oriented, professional and kind. Handled 40+ calls daily, with duties including retrieving patients data, presenting relevant product information, placing orders, and using a kind and calm voice to present new solutions for dissatisfied customers. Diligently prepared all qualifying documentation including referrals, treatment plans, and other documents to reduce the incidence of claim denials. Partnered with business department, billing, and third party payers to ensure accurate billing, reimburse, and adjustment of denied claims. Worked with patients to provide payment plans that centered around the patient’s income availability that would be beneficial to the company and worry free for the patient. Oversaw daily Billing Department functions, including medical coding, charge entry, payment posting, and reimbursement management. Experienced billing for Durable Medical Equipment. Collaborated with medical providers and office management to determine billing and documentation policies and ensure compliance. Implemented the setup of new practice management software. Researched insurance policies/eligibility and educated medical staff. Trained new hires. Assigned ICD-10 to physicians diagnosis and insured the correct level of service and various other CPT codes. Entered CPT codes and patient information into billing software Connected with Insurance and patient aging to resubmit insurance claims when necessary. Worked with applications such as Bonafide, NueMD, and Brightree. Processed invoices to customers and assisted patients with inquiries and requests. Provided excellent customer service handling phone calls. Organized and managed spreadsheets to ensure correct and timely payments. Worked with the Zift application to process payments and returns. Show less



Taco Mama

• United States
• Restaurants
• 100 - 200 Employee

• Server

  • Jan 2021 - Aug 2022