Experience

Fionta

• United States
• Information Technology & Services
• 1 - 100 Employee

• Salesforce Consultant

  • Jun 2022 - Present



Arkus, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Salesforce Implementation Consultant

  • Nov 2021 - May 2022

  Work with clients to understand, document, and prioritize their business requirements Explore clients’ IT environment and assessing gaps to meet technical requirements Provide clarity about project scope, cost, and timeline in a detailed project plan Coordinate with Salesforce vendors alongside or on behalf of the clientEnsure development of Salesforce solution stays on track and meets client needsWork in Non- profit Cloud and Sales CloudImplement Salesforce Nonprofit Success Pack, Program Management Module and Case Management Module Integrate Salesforce with 3rd Party tools such as HubSpot, PandaDocs, Form Assembly, Outlook ( via Einstein Activity Capture), NetSuite, Blend, Apsona, Calendly.com etcDeploy changes through Change set from Sandbox to ProductionMigrate Data using Data Loader, NPSP Data Import and ApsonaConduct user testing of Salesforce systems during developmentDocument and resolve bugs with Salesforce post-implementationProduce deliverables from the Salesforce platform, such as reportsAssist with change management post-implementationTrain users on Salesforce and provide materials for asynchronous learning