Experience

Payworks Payroll Services Canada

• Canada
• Human Resources Services
• 200 - 300 Employee

• Customer Service Representative

  • May 2023 - Present

  Pitt Meadows, British Columbia, Canada • Calculating payable hours, commissions, bonuses, tax withholdings and deductions. • Managing electronic timekeeping systems or manually collecting and reviewing timesheets. • Providing information and answering employee questions about payroll-related matters. • Update salary information when employees receive a raise or bonus. • Ensure all banking information for each employee is correct. • Balance yearly reports and resolve bank statements every month. • Capable of… Show more • Calculating payable hours, commissions, bonuses, tax withholdings and deductions. • Managing electronic timekeeping systems or manually collecting and reviewing timesheets. • Providing information and answering employee questions about payroll-related matters. • Update salary information when employees receive a raise or bonus. • Ensure all banking information for each employee is correct. • Balance yearly reports and resolve bank statements every month. • Capable of providing a balanced and common-sense approach to routine and complex issues. Show less



Moneytree

• United States
• Financial Services
• 200 - 300 Employee

• Regional Trainer

  • Oct 2021 - Apr 2023

  • Train and guide new employees. • Developing and motivating the team to achieve organizational goals. • Enabling each employee to realize his or her own potential and advance within the organization. • Oversee and direct seminars, workshops, individual training sessions, and lectures. • Plan and implement an effective training curriculum. • Prepare hard copy training materials such as module summaries, videos, and presentations. • Develop monitoring systems to ensure that all… Show more • Train and guide new employees. • Developing and motivating the team to achieve organizational goals. • Enabling each employee to realize his or her own potential and advance within the organization. • Oversee and direct seminars, workshops, individual training sessions, and lectures. • Plan and implement an effective training curriculum. • Prepare hard copy training materials such as module summaries, videos, and presentations. • Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.

• Operations - Vault Teller

  • Feb 2021 - Apr 2023

  Surrey, British Columbia, Canada • Processed currency and coin orders for tellers from vault. • Prepared all necessary documentation when finding counterfeit bills. • Supplied and verified currency and coin to branches and tellers. • Received orders for cash and currency from tellers and branches and prepared them. • Scheduled currency and coin shipments and assisted with placing orders to the Federal Reserve. • Provide splendid customer services to customers in a friendly and courteous manner at all times. •… Show more • Processed currency and coin orders for tellers from vault. • Prepared all necessary documentation when finding counterfeit bills. • Supplied and verified currency and coin to branches and tellers. • Received orders for cash and currency from tellers and branches and prepared them. • Scheduled currency and coin shipments and assisted with placing orders to the Federal Reserve. • Provide splendid customer services to customers in a friendly and courteous manner at all times. • Making Western Union transactions and providing payday loans after verifying their bank details, source of income, and ID. • Cashing OAS, CPP, Disability, Child tax, Income assistance, and payroll cheques. • Ensure that customers’ confidential information is properly protected and only used for official purposes. • Provide information to customers on their account status and account balances.



De-ziner Eye Care

• Executive Assistant & Customer Care Specialist

  • Aug 2017 - Jan 2021

  Delta, British Columbia, Canada • Establish, develop and maintain positive business and customer relationships. • Work closely with the Sales Managers to establish, nurture and grow significant relationships and business • Schedule all office functions as well as maintaining an online calendar and booking appointments for their employer. • Establish, develop and maintain positive business and customer relationships. • Filing customer’s claim to different insurance companies. • Approach browsing customers and… Show more • Establish, develop and maintain positive business and customer relationships. • Work closely with the Sales Managers to establish, nurture and grow significant relationships and business • Schedule all office functions as well as maintaining an online calendar and booking appointments for their employer. • Establish, develop and maintain positive business and customer relationships. • Filing customer’s claim to different insurance companies. • Approach browsing customers and initiate conversations to build a relation with them. • Assist customers with trying on items, finding appropriate sizes, and completing purchases. • Prepare and submit weekly sales reports to management. Show less



Benz India Pvt Ltd (SAMSUNG)

• Accountant

  • Apr 2016 - May 2017

  New Delhi Area, India • Perform monthly, quarterly and annual accounting activities including reconciliations of bank and credit card accounts. • Coordination and completion of annual audits, and reviewing financial reports/support as necessary. • Analyze and report on financial status including income statement variances, communicating financial results to management, budget preparation and analysis. • Improve systems and procedures and initiate corrective actions. • Vouchers… Show more • Perform monthly, quarterly and annual accounting activities including reconciliations of bank and credit card accounts. • Coordination and completion of annual audits, and reviewing financial reports/support as necessary. • Analyze and report on financial status including income statement variances, communicating financial results to management, budget preparation and analysis. • Improve systems and procedures and initiate corrective actions. • Vouchers and expenses report. Show less



Akal Academy Baru Sahib

• Accountant

  • Dec 2012 - Mar 2015

  New Delhi Area, India • Reconciliations of bank and credit card accounts, coordination and completion of annual audits, and reviewing financial reports/support. • Analyze and report on financial status including income statement variances. • Deal with customers regarding donations. • Cash handling and donation reports. • Prepare and submit weekly sales reports to management.