Experience

FireFly Networks Limited

• India
• Telecommunications
• 1 - 100 Employee

• National Head - MNO Relationships & Non WiFi Business

  • Oct 2014 - Present

  • Responsible for building strong business relationships within MNO organizations at various levels and working closely with them.• Responsible for procuring IBS & Small Cells business from MNOs. • Responsible for ensuring timely delivery of sites to MNOs.• Preparing and getting business cases approved for each site before the site gets deployed.• Preparing Site Proposals for MNOs and getting Service Orders from the MNOs.• Preparing monthly billing data to be billed to the MNOs and ensuring timely billing. • Timely collection of dues from MNOs• MIS & Data reporting.• Ensuring timely support within the departments for smooth functioning and prompt resolution of inter departmental dependencies.



Indus Towers Limited

• India
• Telecommunications
• 700 & Above Employee

• Head - Institutional Acquisition and IBS (West Region)

  • Aug 2012 - Oct 2014

  • Responsible for meeting the number targets and revenue targets for Institutional sites and IBS sites for region west (Mumbai, Maharashtra, Gujarat & Rajasthan).• Meeting the site sharing targets / tenancy targets which would lead to substantial cost savings.• Weekly review of region performance and reporting to corporate team.• Co-ordination with all telecom operators and circle teams on day to day basis to drive business.• Personally handling on field the acquisition of critical Institutional accounts and IBS sites.• Involved in the average rent reduction drive for the region and thereby ensuring significant cost reduction.• Working closely with Circle Heads and engaging the CFTs for driving Institutional Acquisitions in the circles.• MIS & Data reporting.



Viom Networks

• India
• Telecommunications
• 500 - 600 Employee

• Head - Sales & Business Development (Mumbai)

  • Aug 2010 - Jul 2012

  • Heading the sales & Business Development function for Mumbai Circle• Responsible for meeting the AOP numbers targets and revenue targets for Mumbai Circle.• Responsible for closure of contracts / Master Service Agreements with the telecom operators at national level. • Co-ordination with all telecom operators and circle teams on day to day basis.• Heading special projects end to end like MIAL (Mumbai International Airport Limited). Co-coordinating with MIAL commercial, Administration and Technical teams on a regular basis. Handling all project related activities for MIAL site.• Handling other special projects end to end like marketing Vodafone 305 IBS sites and rent reduction drive for entire Mumbai circle.• MSA / Agreement closure for all the special projects.• Responsible for meeting the revenue and collection targets for all special projects.• MIS & Data reporting.• Heading the sales & Business Development function for Mumbai Circle• Responsible for meeting the AOP numbers targets and revenue targets for Mumbai Circle.• Responsible for closure of contracts / Master Service Agreements with the telecom operators at national level. • Co-ordination with all telecom operators and circle teams on day to day basis.• Heading special projects end to end like MIAL (Mumbai International Airport Limited). Co-coordinating with MIAL commercial, Administration and Technical teams on a regular basis. Handling all project related activities for MIAL site.• Handling other special projects end to end like marketing Vodafone 305 IBS sites and rent reduction drive for entire Mumbai circle.• MSA / Agreement closure for all the special projects.• Responsible for meeting the revenue and collection targets for all special projects.• MIS & Data reporting.



Aircel

• India
• Telecommunications
• 700 & Above Employee

• Head - Site Acquisition (Maharashtra)

  • Feb 2009 - Aug 2010

  • Handling site acquisitions for Maharashtra and Goa with a team of 2 on roll team members, 14 off roll executives and acquisition agencies.• Ensuring timely acquisition to facilitate roll out as per plan.• Responsible for IBS acquisitions and deployment for Maharashtra and Goa. • Vendor management for acquisition and speedy deployment of sites.• Resolving society – builder issues and corporation related issues.• To resolve hold site cases, Owner related issues, DG running restricted cases and thus help the network team in maintaining network parameters.• Competitive Rent negotiation with site owners.• Ensuring document inward for EB and corporation NOC.• Co-ordination with legal team and ensuring proper documentation and agreement.• Responsible for sharing own built sites with other Opcos with minimum escalation in rentals.• Close co-ordination with the project team / vendors for timely delivery of sites.• Preparing and circulating the acquisition related MIS on daily basis.• Providing regular training and guidance to team and vendors



airtel

• India
• Telecommunications
• 700 & Above Employee

• Head - Site Acquisition

  • Feb 2006 - Jan 2009

  • Handling site acquisitions for Maharashtra and Goa with a team of 85 executives and site acquisition agencies.• Responsible for IBS acquisitions and deployment for Maharashtra and Goa.• Acquired and deployed about 350 IBS sites in 9 months in Maharashtra and Goa including key sites like Pune Airport, All prominent Malls , Hospitals, Commercial Complex and Hotels in Maharashtra and Goa.• Responsible for handling cabinet expansions for Maharashtra and Goa• Handling AAL expansions for Maharashtra and Goa• To resolve hold site cases , Owner related issues, DG running restricted cases and thus help the network team in maintaining network parameters.• Rent negotiation with site owners.• Close co-ordination with vendors for site wise deployment and timely delivery.• Co-ordination with legal team and ensuring proper documentation and agreement.• Preparing and circulating the acquisition related MIS on daily, weekly and monthly basis.• Deployed maximum IBS sites across all Airtel circles nationally.



Tata Teleservices Limited

• India
• Consumer Services

• Sr. Executive - Churn Management

  • Sep 2003 - Feb 2006

  • Handling churn (voluntary, involuntary & prepaid) for entire M.P and Chhatisgarh circle with a team of 5 retention executives, 8 agencies and 127 FOS.• Responsible for meeting the re-login targets for the circle and thereby reducing the bad debts.• Responsible for ensuring timely processing of refunds for the circle.• Responsible for keeping the Corporate & SME churn at <2.5% levels.• Analysis of field performance and preparing / circulating various MIS reports related to churn with the help of dedicated MIS resource.• To ensure timely release of agency payouts.• Setting up and measuring KRA’s for the Retention Team – MP & CG.• Responsible for ensuring Agency / FOS satisfaction levels.• Responsible for identifying and meeting the training needs of retention Agencies / FOS.



Idea Cellular Ltd

• India
• Telecommunications
• 700 & Above Employee

• Executive Churn Management

  • Jan 2000 - Aug 2003

  • Handling churn (voluntary) for entire Madhya Pradesh and Chhatisgarh circle a team of 8 retention executives and 2 MIS operators cum backend support executives.• Ensuring special and personalized focus on proactively retaining the corporate clients by attending to their queries / complaints.• Responsible for preparing and floating MIS reports related to voluntary retention for the circle.• Responsible for setting up and measuring KRA’s for the Retention executives.• Providing training, guidance and motivation to the retention executives and achieving the churn targets by incentivizing their performance.• Responsible for identifying and meeting the training needs of retention Agencies / FOS.• To ensure backend support for the retention FOS at all times.



Siddhartha Tubes Limited

• Mining

• Sales Executive

  • Mar 1997 - Jan 2000