Experience

Baringa

• United Kingdom
• Business Consulting and Services
• 700 & Above Employee

• Senior Consultant

  • Apr 2022 - Present

  Helping teams improve their ways of working by delivering:• Operational Excellence transformation• Coaching of SMEs and managers on OE/PEX tools and techniques• Cross Functional Teams rollout across multiple departments• End-to-End process improvement - As-Is discovery, root cause analysis, solution generation, testing and implementation

• Consultant

  • May 2021 - Apr 2022



Brightive (merged with Baringa)

• Business Consultant

  • Apr 2021 - Apr 2021



Accenture Bulgaria

• Bulgaria
• IT Services and IT Consulting
• 200 - 300 Employee

• Reporting Analyst

  • Jan 2021 - Apr 2021

  AIG Sofia CoE was acquired by Accenture Operations.• Generate regular reports and distribute them to different stakeholders (colleagues, partners, clients), covering different KPIs, productivity and financial metrics, etc.• Build new reporting products based on client requirements.• Find automation and enhancement opportunities and implement them • Answer queries and deliver as hoc reports and information to stakeholders• Participate in cross-country initiatives and projects• Using MS Excel, MS Access, Power BI, Cognos on a daily basis• Leads the Internal Communication Committee



AIG

• United States
• Insurance
• 700 & Above Employee

• Reporting Analyst

  • Apr 2020 - Apr 2021

• Talent Acquisition Partner

  • Apr 2019 - Apr 2020

  • Establishing solid professional relationships with hiring managers and operation directors to understand business needs, hiring goals, etc.; address challenges/concerns such as market trends, competitors, compensation and sourcing tactics.• Managing sourcing channels (internal and external) as appropriate for the position.• Building strong candidate pipeline for existing and future positions through multiple sources – employee referrals, career events, social media, etc. – balancing priority hiring needs across the company.• Sourcing, selection and interviewing candidates as per the required profiles (language based profiles, administrative and technical positions). • Communicating with hiring managers, project managers, and other stakeholders in order to set up the recruitment process time-frames, addressing concerns and challenges, ensuring successful delivery.• Dealing with administrative tasks in accordance with AIG compliance procedures – extending offers, managing requisitions in the recruitment system, preparing internal documentation, etc.• Representing AIG in career events and organizing on-site activities.• Servicing as a point of contact regarding Talent Acquisition processes and procedures - advising employees regarding internal transfer procedures, Employee referral program, Employee recognition program etc.• Initiating and actively participating in recruitment, bran-enhancing, and employee engagement initiatives.• Optimizing and improving internal processes. • Participating in AIG Sofia's Communication Committee -establishing internal and external communication strategy, preparing materials, design work.

• Talent Acquisition Specialist

  • Mar 2017 - Mar 2019

  • Establishing solid professional relationships with hiring managers and operation directors to understand business needs, hiring goals, etc.; address challenges/concerns such as market trends, competitors, compensation and sourcing tactics.• Managing sourcing channels (internal and external) as appropriate for the position.• Building strong candidate pipeline for existing and future positions through multiple sources – employee referrals, career events, social media, etc. – balancing priority hiring needs across the company.• Sourcing, selection and interviewing candidates as per the required profiles (language based profiles, administrative and technical positions). • Communicating with hiring managers, project managers, and other stakeholders in order to set up the recruitment process timeframes, addressing concerns and challenges, ensuring successful delivery.• Dealing with administrative tasks in accordance with AIG compliance procedures – extending offers, managing requisitions in the recruitment system, preparing internal documentation, etc.• Representing AIG in career events and organizing on-site activities.• Servicing as a point of contact regarding Talent Acquisition processes and procedures - advising employees regarding internal transfer procedures, Employee referral program, Employee recognition program etc.



AIG

• United States
• Insurance
• 700 & Above Employee

• HR & Talent Acquisition Coordinator

  • Oct 2015 - Mar 2016

  • Pre-screening candidates' resumes. • Contacting the candidates via phone and e-mail, providing a thorough explanation of the roles and advising on the recruitment process.• Administering new hires processes and documentation. • Administrative duties - database maintenance, updates of candidate profiles, reports and documentation according to the Bulgarian labor legislation.• Representing AIG at different career forums and network events.

• HR & Talent Acquisition Intern

  • Jul 2015 - Oct 2015



Vivacom

• Bulgaria
• Telecommunications
• 700 & Above Employee

• Customer Service Associate

  • Aug 2014 - Oct 2014

  • Responding promptly to customer inquiries. • Handling and resolving customer complaints. • Providing different relevant to the customers information about the company's services. • Working with a set of data systems. • Responding promptly to customer inquiries. • Handling and resolving customer complaints. • Providing different relevant to the customers information about the company's services. • Working with a set of data systems.