Experience

CDEK- Express courier delivery

• Russian Federation
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Product Owner

  • Oct 2022 - Present

  Carried responsibility for the full-cycle development of delivery service Discovery - Conducted market and competitor research, cust-dev: 30+ user interviews and surveys to identify customer persona and market opportunities for product strategy formation. - Defined 1,3,5 years product vision, aproved it with stakeholders Delivery - Defined and reached the main product OKRs in a year, such as Revenue, Profitability, ROI - Developed a new supply planning system, which improved On-Time Delivery by 5% - Increased order conversion rate from 70% to 80% by launching a new order creation form after 20+ A/B tests - Implemented a system for informing clients about cargo movement, which increased NPS by 4 points Key mertix - Market share 0% -> 7% - Profitability at 54% - Service scaled from 1 to 50 cities of the country in 1 year Show less



Leroy Merlin

• France
• Retail
• 700 & Above Employee

• Product Owner

  • Jun 2020 - Oct 2022

  Built international supplier portal from scratch Discovery-Built CJM and defined users JTBD for 3 main user types-Wrote dozens of user stories and BPMN diagrams-Defined MVP version, aproved vision and resource with stakeholdersDelivery-Prioritized a backlog distributed among many stakeholders in many countries using the RICE method-Led scrum-team of 14 people providing timely and successful product delivery in Agile set-up.-Launched MVP in 6 months reaching 17% CSI increase instantly-Scaled solution to Italy and France collaborating with international IT and operational teamsKey Metrix-CSI 89%-Cost savings 1 mln $ / year Show less

• Senior Business Process Analyst

  • Oct 2019 - Jun 2020

  - Analyzed business processes on the biggest warehouse in Europe, identified areas for improvement.- Implemented business-process of pre-sorting orders covered by WMS system, which increased orders preparation speed on 7%- All recommended process optimization strategies gained a 15% increase in E-com operationalefficiency- Led a project of launching a new warehouse. Carried out a comprehensive launch from supply volume planning to the implementation of WMS on site

• Supply Specialist

  • Mar 2019 - Sep 2019

  Supply SpecialistBasic responsibilities: demand forecasting, placing and monitoring orders,stock management.Continuous maintenance and optimization of reporting for the department in SQL, VBA and Power Query.Independent development of analytical toolsAchievements:-Warehouse optimization-Implementation of a project to finalize the ERP system in order to automate the acceptance process at the warehouse-Building a system for predicting interruptions in supplies.-SQL/Power Pivot based automated tool with interactive dashboards-Transition of several reports to a simplified work using VBA and Power Query. Show less



X5 Retail Group

• Retail
• 1 - 100 Employee

• Demand planner

  • Oct 2018 - Mar 2019

  Demand Forecasting Manager (fresh produce) -Compilation and adjustment of sales forecasts in JDA/Excel. Uploading reports from SAP/Analysis. -Working with industrial data arrays - 2.5 thousand SKUs in 13 thousand stores. -Determining the number of products to replenish the DC. -Interaction with the sales department of category management (promotional) and the department replenishment (supply of distribution centers and stores) Demand Forecasting Manager (fresh produce) -Compilation and adjustment of sales forecasts in JDA/Excel. Uploading reports from SAP/Analysis. -Working with industrial data arrays - 2.5 thousand SKUs in 13 thousand stores. -Determining the number of products to replenish the DC. -Interaction with the sales department of category management (promotional) and the department replenishment (supply of distribution centers and stores)