Experience

Accenture Bulgaria

• Bulgaria
• IT Services and IT Consulting
• 200 - 300 Employee

• Packaged App Development Senior Analyst

  • Apr 2023 - Present



Sentia Bulgaria

• Bulgaria
• IT Services and IT Consulting
• 1 - 100 Employee

• Low-code Developer

  • Sep 2021 - Apr 2023



TTEC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• • Mar 2020 - Sep 2021

  ▪ Create and manage ETLs (SSIS)▪ Managing the data integrity by performing various sanity/quality checks▪ Creating E2E productivity tools (Using Excel/Access VBA, Power Apps, Power Automate, T-SQL)▪ Managing the SQL DB (SSMS) architecture to serve the needs of the productivity tools▪ Translate business requirements to technical ones (and vice versa)▪ Provide solutions for business continuity▪ Consult the business about opportunities for automation/optimization▪ Taking active part in the creation of the WBS (work breakdown structure) of each project▪ Analyzing data and presenting it to different stakeholders from the business based on the requested granularity Show less

• • Mar 2018 - Mar 2020

  ▪ Track KPIs, analyze them and take actions accordingly▪ Making sure all the process documentation is up to date▪ Identify opportunities for automatization of processes▪ Develop and optimize processes to insure best utilization of the work force▪ Monitor quality performance of the teams both in and out of the key performance indicators▪ Mentoring and coaching

• • Aug 2017 - Feb 2018

  Seniour Reporting Specialist for HP Inc. Supply Chain project.

• • Oct 2015 - Aug 2017

  As a reporting specialist within a HP project I have responsibilities to deliver regular and ad-hoc enterprise level reports as required by the managment team. I also have to do data integration and analysis, trend monitoring, etc. depending on the business requirements.Some other job responsibilities:- Apply proper data quality control- Adapt existing reports to new organizational and business requirements- Create and maintain databases to support report generation.- Support and coach the other Reporting Specialists within the team and across functional areas Show less

• • Feb 2015 - Oct 2015

  As a Network Ops Coordinator for a HP Inc. project, within Planning Governance, I am responsible for managing and monitoring the daily replenishment flow to Country warehouses, and the reverse flow to the Central Warehouse, liaising closely with Network and Field Planning teams to ensure the right quantity of parts are delivered. I have close working relation with Logistic teams to ensure optimization of the warehousing and transportation activities. I am also responsible to ensure end to end order management support for the replenishment flow to the Country Warehouses. Show less



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Commercial Account Bulk Order Delivery Specialist

  • Oct 2014 - Feb 2015

  As part of the HP EMEA CABOD Team, my job was to coordinate the logistic process for a specific HP Project. Also I had to Communicate with HP clients – Providing clients of HP the necessary feedbacks and updates that they require; Giving them additional information or support if needed. -Problem solving – solving problems that may occur during the working process. Communicating with both ends (supplier and customer) for the fast solving of the problem. Escalating the proper teams if the problem is beyond my authority. -Customer support – Answering questions from the customers regarding the work process; Providing the customers the appropriate coordinates and contact information of other teams if the question is not in my authority. Show less