Pavel Anam

Senior Executive - Technology Solution at STRING TECHNOLOGY LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD

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Zahidur Rahman Arnob

Pavel Anam is one of the best among all people I have ever worked with. Wise, clever, brilliant and well educated Executive who can be trusted. I would recommend him with any project that requires the very best in Technology Solution execution. He is ready to deal with difficult situations and solve the problems on time. He always takes care of the job. Pavel Anam always maintains very good relation with co-workers and clients. He is an absolutely remarkable person.

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Credentials

  • VOP-SE (Subscriptions Expert 2022)
    VMware
    Jan, 2023
    - Nov, 2024
  • VSP - Foundation 2019
    VMware
    May, 2022
    - Nov, 2024
  • Partner IMPLEMENTATION Certification
    Pipedrive
    Apr, 2021
    - Nov, 2024
  • Microsoft Power BI Week
    Leonardo Karpinski Power BI Experience
    Mar, 2021
    - Nov, 2024
  • Apache Spark (TM) SQL for Data Analysts
    Coursera
    Feb, 2021
    - Nov, 2024
  • Practical Excel 365 for Beginners
    Alison - Free Online Learning
    Feb, 2021
    - Nov, 2024
  • Sales Training
    BEWATEC Kommunikationstechnik GmbH
    Oct, 2020
    - Nov, 2024
  • Business Metrics for Data-Driven Companies
    Coursera
    Jul, 2020
    - Nov, 2024
  • Hikvision Tharmal Solution-MinMoe
    Excel Technologies Ltd
    Jul, 2020
    - Nov, 2024
  • Programming For Everyone (Getting Started With Python)
    Coursera
    Jul, 2020
    - Nov, 2024
  • System Administration & IT Infrastructure Services
    Coursera
    Jul, 2020
    - Nov, 2024
  • Networking Academy Learn-A-Thon 2020
    Cisco
    May, 2020
    - Nov, 2024
  • Introduction to Windows Server Administration
    Alison - Free Online Learning
    Apr, 2020
    - Nov, 2024
  • NSE 1 Network Security Associate
    Fortinet
    Aug, 2022
    - Nov, 2024
  • NSE 2 Network Security Associate
    Fortinet
    Aug, 2022
    - Nov, 2024
  • NSE 3 Network Security Associate
    Fortinet
    Aug, 2022
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco Networking Academy
    Feb, 2020
    - Nov, 2024

Experience

    • Bangladesh
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Executive - Technology Solution
      • Jan 2023 - Present

      ➢ Identifying hardware and software solutions.➢ Troubleshooting technical issues.➢ Diagnosing and repairing faults.➢ Resolving network issues.➢ Installing and configuring hardware and software.➢ Different Kinds of Router, Switch Configure & Maintenance.➢ Provied CCTV and IP-PABX Solutions to the customer.➢ Speaking to customers to quickly get to the root of their problem.➢ Providing timely and accurate customer feedback.➢ Talking customers through a series of actions to resolve a problem.➢ Following up with clients to ensure the problem is resolved.➢ Supporting the roll-out of new applications.➢ Providing support in the form of procedural documentation.➢ Managing multiple cases at one time.➢ Testing and evaluating new technologies.➢ Data Analysis using tools.➢ Coordinate internal resources and third parties/vendors for the flawless execution ofprojects.➢ Ensure that all projects are delivered on-time, within scope and within budget.➢ Assist in the definition of project scope and objectives, involving all relevant stakeholdersand ensuring technical feasibility.➢ Ensure resource availability and allocation.➢ Develop a detailed project plan to monitor and track progress.➢ Manage changes to the project scope, project schedule and project costs usingappropriate verification techniques.➢ Measure project performance using appropriate tools and techniques.➢ Create and maintain comprehensive project documentation.➢ Meet with clients to take detailed ordering briefs and clarify specific requirements of eachproject.➢ Track project performance, specifically to analyze the successful completion of short andlong-term goals.➢ Develop comprehensive project plans to be shared with clients as well as other staffmembers.➢ Perform other related duties as assigned. Show less

    • Technology Solution Executive
      • Mar 2020 - Dec 2022

      ➢ Identifying hardware and software solutions.➢ Troubleshooting technical issues.➢ Diagnosing and repairing faults.➢ Resolving network issues.➢ Installing and configuring hardware and software.➢ Different Kinds of Router, Switch Configure & Maintenance.➢ Provied CCTV and IP-PABX Solutions to the customer.➢ Speaking to customers to quickly get to the root of their problem.➢ Providing timely and accurate customer feedback.➢ Talking customers through a series of actions to resolve a problem.➢ Following up with clients to ensure the problem is resolved.➢ Supporting the roll-out of new applications.➢ Providing support in the form of procedural documentation.➢ Managing multiple cases at one time.➢ Testing and evaluating new technologies.➢ Data Analysis using tools.➢ Coordinate internal resources and third parties/vendors for the flawless execution ofprojects.➢ Ensure that all projects are delivered on-time, within scope and within budget.➢ Assist in the definition of project scope and objectives, involving all relevant stakeholdersand ensuring technical feasibility.➢ Ensure resource availability and allocation.➢ Develop a detailed project plan to monitor and track progress.➢ Manage changes to the project scope, project schedule and project costs usingappropriate verification techniques.➢ Measure project performance using appropriate tools and techniques.➢ Create and maintain comprehensive project documentation.➢ Meet with clients to take detailed ordering briefs and clarify specific requirements of eachproject.➢ Track project performance, specifically to analyze the successful completion of short andlong-term goals.➢ Develop comprehensive project plans to be shared with clients as well as other staffmembers.➢ Perform other related duties as assigned. Show less

    • Bangladesh
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Internet & Infrastructure Executive
      • Oct 2019 - Mar 2020

      ➢ Guide & aware employees on IT Process & Policies, Tips & Tricks, etc.➢ Provide Support for all IT-related Queries.➢ Computer Hardware Troubleshoot.➢ Provide IT reporting and documentation, work planning, design, and implementation.➢ Escalation & Co-ordination on UPS & IT server room issues of the regional office.➢ Provide support during mass deployment of IT service/application in client devices.➢ Logs and follow-up on end-user calls/tickets/emails using company-provided trouble ticketing software.➢ Follow-up with vendors & cross-functional teams and also tracking, routing & escalation issues.➢ Ensure verification of IT assets in physical presence based on demands.➢ Mikrotik, Cisco Router & Switch, Different Kinds of Wi-Fi Router & Access Point Configure & Maintenance.➢ Network Maintain & Solutions for Corporate User.➢ Provide CCTV & IP-PABX Solutions to the Client.➢ Client Site Survey, Project Organize, and monitoring. Show less

    • Internet & Infrastructure Intern
      • Jun 2019 - Sep 2019

      ➢ Project Monitoring.➢ Project Organize.➢ Reporting & Documentation.➢ Team Maintain.➢ Client Manage.➢ Mikrotik, Cisco Switch Configure & Maintenance.➢ Different Kinds of Wi-Fi Router Configure & Maintenance.➢ Network Maintain & Solutions for Corporate User.➢ Work Planning, Design & Implement.➢ CCTV Solutions.➢ Computer Hardware Troubleshoot.

Education

  • American International University-Bangladesh
    Bachelor of Science (BSc), Computer Science & Engineering
    2015 - 2019
  • Chatmohar Degree College
    Higher Secondary Certificate, Science
  • Chatmohar R.C.N. & B.S.N. High School
    Secondary School Certificate, Science

Community

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