Experience

DTEX Systems

• United States
• Software Development
• 1 - 100 Employee

• Salesforce Lightning Developer

  • Aug 2021 - Present

  San Jose, California, United States  Worked on end-to-end functionalities related to Service Cloud, Sales Cloud, Omni channel, Live Agent, Open CTI, Lightning Dialer, and Snap-Ins.  Designed, developed, and deployed Apex Classes, Triggers, and validation rules for various functional needs in the application.  Best Practices understanding of Coding Standards, Deployment, Apex, Visual Force, Salesforce Integration, Security implementations.  Developed batch classes, Schedule Apex, HTTP callout, dynamic apex, single… Show more  Worked on end-to-end functionalities related to Service Cloud, Sales Cloud, Omni channel, Live Agent, Open CTI, Lightning Dialer, and Snap-Ins.  Designed, developed, and deployed Apex Classes, Triggers, and validation rules for various functional needs in the application.  Best Practices understanding of Coding Standards, Deployment, Apex, Visual Force, Salesforce Integration, Security implementations.  Developed batch classes, Schedule Apex, HTTP callout, dynamic apex, single e-mail methods, mass e-mail methods, test classes, wrapper classes.  Worked on Service Console Lightning application which contains multiple number of Lightning web components (LWC).  Developed multiple number of Lightning web components (LWC) regarding service case console page.  Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.  Experience in Force.com Apex Classes, Apex triggers Integration, Visual force and Force.com API. Development using custom lightning web components (Aura and LWC).  Created Lightning web components (LWC) and apps combining Lightning Design system, Lightning App Builder and Lightning Component features.  Implemented Salesforce Lightning web components (LWC) for small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements.  Developed applications visually using custom-built Lightning web components.  Leveraging the rich features and flexibility of Salesforce Files from standard Salesforce objects and custom objects using the lightning framework.  Utilized Salesforce Aura Lightning Experience Process Flows to automate Business process.  Developed Lightning web components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Salesforce CPQ Developer

  • Mar 2020 - Jul 2021

  Sunnyvale, California, United States  Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.  Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.  Worked on Apttus CPQ configuration and integration and responsible creating TDDS, finalizing design & implementation on salesforce security model of access control and data visibility… Show more  Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.  Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.  Worked on Apttus CPQ configuration and integration and responsible creating TDDS, finalizing design & implementation on salesforce security model of access control and data visibility using uses roles, profiles, permissions, public groups, queues, OWD, sharing rules etc.  Worked on the core enterprise service cloud salesforce projects spanning across multiple salesforce instances within legal and financial & risk bus & have also administered the salesforce environment.  Created Test Case, Test Plan Document for Project Modules Cases using ALM, HP Quality Center. worked on integrating doc-u-sign with salesforce for emailing the envelopes to the members and configured doc-u-sign end-to-end.  Worked on integrating Salesforce with 3rd party products, ideally using web services on REST API based integrations.  Configured product and pricing setup using CPQ/Product consoles, which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing, and asset pricing.  Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.  Created CPQ process using Apttus CPQ and CL AppExchange tool in Quote.  Created Community, Enabled Community Users, Profiles and Access  Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.  Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Show less



Pragmatics, Inc.

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Salesforce Developer

  • Jan 2019 - Feb 2020

  Arlington County, Virginia, United States  Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.  Worked closely with sales team and Business Analyst and performed detailed analysis of business and technical requirements for maintaining Sales and Service clouds.  Customized Reports & Dashboards for business users and managers, developed custom reports.  Implemented Web-to-Lead, Email-to-Case for capturing Salesforce Leads and Emails… Show more  Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.  Worked closely with sales team and Business Analyst and performed detailed analysis of business and technical requirements for maintaining Sales and Service clouds.  Customized Reports & Dashboards for business users and managers, developed custom reports.  Implemented Web-to-Lead, Email-to-Case for capturing Salesforce Leads and Emails created via web and emails received from customers.  Actively participated in testing of the application by writing test classes.  Add/Build/Configure/Maintain all aspects of Salesforce instance in Sandbox and Production environments  Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality.  Created Various Roles, Profiles and Page Layouts and Configured the Permissions based on the hierarchy requirements of the organization.  Used Eclipse based Force.com IDE and Change Sets to deploy Apex code.  Participated in analyzing the Requirements, preparing the Design documents based on the specifications and Developing and Maintaining the application.  Worked on Agile methodology.  Created Tabular, Summary, Matrix and Joined Reports using standard and custom Report Types.  Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.  Used Force.com Eclipse IDE plug to develop the classes and triggers.  Developed custom objects, Fields, Dependent Pick list values, validation rules, Page layouts, Search Layouts and Tabs. Show less



Cummins Inc.

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Salesforce Admin

  • Jul 2017 - Dec 2018

  Seattle, Washington, United States  Ensure reporting is created and structured to inform Management on the performance of teams and the businesses  Ensure reporting is created and structured to provider Management on the health of teams and the business  Develop effective data management processes and data governance  Performs routine Salesforce data management/cleanup tasks  Manage all ongoing projects related to Service Cloud including interfacing with development and/or IT teams  Create and maintain… Show more  Ensure reporting is created and structured to inform Management on the performance of teams and the businesses  Ensure reporting is created and structured to provider Management on the health of teams and the business  Develop effective data management processes and data governance  Performs routine Salesforce data management/cleanup tasks  Manage all ongoing projects related to Service Cloud including interfacing with development and/or IT teams  Create and maintain system documentation for fields, processes and workflows  Create profiles and permissions documentation, governance framework, data mapping, and reporting and dashboard building  Gathered Business and Functional Requirements (BRD, FRD), during JAD sessions, interacted with the stakeholders, developers, Project Manager and SME’s to formulate Business Processes.  Determined and documented the As-Is and the To-Be (future) business process flows.  Worked in Cross Functional team environment, served as a liaison between SME’s, Project Manager, and stakeholders to ensure accuracy in the SFDC implementation and other business requirement.  Implemented Case-Entitlement-SLA functionality to provide relevant services to bank customers as well as forward inquiries to specialized customer service operators and implemented Web-to-lead functionality to enable lead capturing in real time.  Worked as Production Support to help end-users in Login issues, workflows, reports and dashboards, and scheduling processes.  Implemented the web to lead functionality and setup the templates for the auto response emails.  Set up partner portal where partners used Salesforce CRM to submit their deals for registration.  Imported data using Import Wizard, Apex Data Loader for obtaining Lead and Contacts information.  Worked on Apex classes, controllers, controller extensions and developed triggers to make complex validations possible. Show less



The Hartford

• United States
• Financial Services
• 700 & Above Employee

• Java Developer

  • Jan 2016 - Jun 2017

  Connecticut, United States  Involved in Java and J2EE Technologies includes Core-Java, Multi-threading, JDBC, Servlets, JSP.  Responsible for Modification of existing applications to add new components and features emphasizing maintainability, reliability, scalability and performance, Integration of Web Applications.  Developing popular open source technologies and frameworks like Struts, ORM-Hibernate.  Implemented Web Services Development using Apache-Axis.  Good understanding of developing web… Show more  Involved in Java and J2EE Technologies includes Core-Java, Multi-threading, JDBC, Servlets, JSP.  Responsible for Modification of existing applications to add new components and features emphasizing maintainability, reliability, scalability and performance, Integration of Web Applications.  Developing popular open source technologies and frameworks like Struts, ORM-Hibernate.  Implemented Web Services Development using Apache-Axis.  Good understanding of developing web services application using SOA architecture, Java/J2EE Design Patterns.  Ability in testing the software with appropriate test cases.  Analysis and preparation of System Requirement Document and Design documents.  Discussions with clients on customizing existing product.  Integration of new modules with existing application.  Coding and Module Testing and end-to-end Application Testing.  Developed the Code as per the requirements.  Involved in developing the JSF / Rich faces pages.  Unit testing and integration testing of owned use cases.  Implemented Web Services (WSDLs) using Jax Ws.  Tested WSDLs Using SoapUI.  Development of Business logic using Seam Framework.  Implementation of UTP Test cases.  Responsible for writing Server side validation using JSF.  Functional Testing and Bug fixing. Show less



Hitachi Energy

• Switzerland
• Electric Power Transmission, Control, and Distribution
• 700 & Above Employee

• Java Developer

  • Apr 2013 - Dec 2015

  San Jose, California, United States  Worked on agile approaches, including Test-Driven Development and Scrum.  Provided end-to-end support for Enterprise Architectures, from requirements analysis and process modelling with IBM Rational Rose.  Developed business objects, request handlers and JSPs for the Project I site using JAVA (Servlets).  Developed dispatcher Servlets class to handle all the requests matching the URL pattern  Designed an ER Diagram for all the databases using the DB Designer an Open Source… Show more  Worked on agile approaches, including Test-Driven Development and Scrum.  Provided end-to-end support for Enterprise Architectures, from requirements analysis and process modelling with IBM Rational Rose.  Developed business objects, request handlers and JSPs for the Project I site using JAVA (Servlets).  Developed dispatcher Servlets class to handle all the requests matching the URL pattern  Designed an ER Diagram for all the databases using the DB Designer an Open Source Tool.  Responsible in providing UAT and Production support for Application.  Developed dispatcher Servlets class to handle all the requests matching the URL pattern  Developed and Used the Eclipse Web perspective to develop, edit and debug applications in Eclipse.  Created and executed Test Plans using Quality Center by Test Director.  Mapped requirements with the Test cases in the Quality Center Show less