Experience

Ebrahim Khalil Kanoo B.S.C (c)

• Bahrain
• Automotive
• 700 & Above Employee

• Warranty Administrator

  • Jun 2013 - Present

  Over 8 years in this position i am handling all warranty operations, reviewing claims, process claims, approval of warranty claims, warranty invoicing, warranty error report, warranty old parts storage and scrapping, inspection and technical support. Involved in implementation of new warranty SOP standard operating procedure, achieved zero error rate, 100% old parts recovery rate, Over 8 years in this position i am handling all warranty operations, reviewing claims, process claims, approval of warranty claims, warranty invoicing, warranty error report, warranty old parts storage and scrapping, inspection and technical support. Involved in implementation of new warranty SOP standard operating procedure, achieved zero error rate, 100% old parts recovery rate,



BJS Toyota

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Administrator and workshop incharge

  • Jun 2011 - Jul 2012

  I was handling warranty claims and technical support and workshop operations I was handling warranty claims and technical support and workshop operations



Nandi Toyota Motor World Pvt Ltd

• India
• Automotive
• 200 - 300 Employee

• Warranty Administrator

  • Jun 2010 - Jun 2011

  I moved from job controller to warranty administration I worked with warranty team for warranty claim process and technical reports.

• Job controller

  • May 2009 - Jun 2010

  In the same company i had a promotion as a job controller to control the workshop technician get the job done on time. I was controlling all workshop activities.

• Customer Service Advisor

  • May 2009 - Apr 2010

  In the same company i got promoted from technician to service adviser.

• Automotive Technician

  • Jun 2008 - May 2009

  I have selected for supervisor technician training, I worked as a technician for 1 years to get the techie knowledge.