Patrick Austin
SQL Server Database Consultant at Empir Industry- Claim this Profile
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Topline Score
Bio
Joe Williamson
Please consider this a formal recommendation for Pat Austin. Pat had reported directly to me as my Senior Database Administrator and DBA Admin and I would strongly recommend him for a number of reasons. Pat's got a wide breadth of experience across a variety of technologies. This gives him a strong ability to think bigger than the problem and engineer creative solutions. Pat is a strong technical team member and an incredibly quick study. I've seen, very closely, his ability to pick up new technologies and skills and quickly apply them to solving real problems. Pat is solution-focused. There's no question that Pat is truly a pleasure to work with but he's all business when it comes to creating solutions, automating systems, optimizing processes, or minimizing negative impacts to the organization. Trust. I left this for last but feel that it's probably the most important - I trust Pat and he's earned this through consistently delivering solutions and always going above and beyond the ask.
Scott Grove
Patrick is extremely knowledgeable in the telecom and data industry and is very helpful in bridging the gap in terms of integration.
Joe Williamson
Please consider this a formal recommendation for Pat Austin. Pat had reported directly to me as my Senior Database Administrator and DBA Admin and I would strongly recommend him for a number of reasons. Pat's got a wide breadth of experience across a variety of technologies. This gives him a strong ability to think bigger than the problem and engineer creative solutions. Pat is a strong technical team member and an incredibly quick study. I've seen, very closely, his ability to pick up new technologies and skills and quickly apply them to solving real problems. Pat is solution-focused. There's no question that Pat is truly a pleasure to work with but he's all business when it comes to creating solutions, automating systems, optimizing processes, or minimizing negative impacts to the organization. Trust. I left this for last but feel that it's probably the most important - I trust Pat and he's earned this through consistently delivering solutions and always going above and beyond the ask.
Scott Grove
Patrick is extremely knowledgeable in the telecom and data industry and is very helpful in bridging the gap in terms of integration.
Joe Williamson
Please consider this a formal recommendation for Pat Austin. Pat had reported directly to me as my Senior Database Administrator and DBA Admin and I would strongly recommend him for a number of reasons. Pat's got a wide breadth of experience across a variety of technologies. This gives him a strong ability to think bigger than the problem and engineer creative solutions. Pat is a strong technical team member and an incredibly quick study. I've seen, very closely, his ability to pick up new technologies and skills and quickly apply them to solving real problems. Pat is solution-focused. There's no question that Pat is truly a pleasure to work with but he's all business when it comes to creating solutions, automating systems, optimizing processes, or minimizing negative impacts to the organization. Trust. I left this for last but feel that it's probably the most important - I trust Pat and he's earned this through consistently delivering solutions and always going above and beyond the ask.
Scott Grove
Patrick is extremely knowledgeable in the telecom and data industry and is very helpful in bridging the gap in terms of integration.
Joe Williamson
Please consider this a formal recommendation for Pat Austin. Pat had reported directly to me as my Senior Database Administrator and DBA Admin and I would strongly recommend him for a number of reasons. Pat's got a wide breadth of experience across a variety of technologies. This gives him a strong ability to think bigger than the problem and engineer creative solutions. Pat is a strong technical team member and an incredibly quick study. I've seen, very closely, his ability to pick up new technologies and skills and quickly apply them to solving real problems. Pat is solution-focused. There's no question that Pat is truly a pleasure to work with but he's all business when it comes to creating solutions, automating systems, optimizing processes, or minimizing negative impacts to the organization. Trust. I left this for last but feel that it's probably the most important - I trust Pat and he's earned this through consistently delivering solutions and always going above and beyond the ask.
Scott Grove
Patrick is extremely knowledgeable in the telecom and data industry and is very helpful in bridging the gap in terms of integration.
Experience
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Empir Industry
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Sweden
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IT Services and IT Consulting
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1 - 100 Employee
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SQL Server Database Consultant
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Jul 2020 - Present
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Empir
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Sweden
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IT Services and IT Consulting
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1 - 100 Employee
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Application Analyst(Volvo Cars Charleston)
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Jan 2019 - May 2020
Incident and problem handling Change management Application Performance Monitoring – Alarm handling, optimization of tools, development of new monitoring/scripts Maintenance of the technical environment Proactive health checks / Automation of proactive health checks System administration in Windows Server environment Database administration for MS SQL environments Documentation and transition of new applications to the service Incident and problem handling Change management Application Performance Monitoring – Alarm handling, optimization of tools, development of new monitoring/scripts Maintenance of the technical environment Proactive health checks / Automation of proactive health checks System administration in Windows Server environment Database administration for MS SQL environments Documentation and transition of new applications to the service
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Benefitfocus
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United States
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Software Development
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700 & Above Employee
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SQL Server DBA
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Nov 2013 - Nov 2018
Managed on-call scheduling and offshore workers hours as well as day-to-day management of project and operational tasks. Assisted with annual performance reviews as needed. Supported 125+ Clustered SQL Server instances (3-4 servers each and nearly 2000 databases spread across 3 data centers.) Ensured optimal performance, stability and backup of databases and clusters which support all of the backend and frontend applications for development, quality assurance, and production. Worked with application team to support internal and 3rd party applications within the database scope. Wrote and supported code used in automated database refresh jobs as well as database maintenance. Managed all application and user level access to the databases. Conducted the quarterly SOX audit and the Payment Card Industry (PCI) and Required Business Access Control (RBAC) audits on a semi-annual basis. Worked in a team environment providing support and guidance on all faces of the database environment.
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Teleco Inc.
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United States
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Software Development
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1 - 100 Employee
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DBA/ERP Admin
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Jul 2012 - Oct 2013
Maintained and administered Microsoft SQL Server 2000 and SQL Server 2008 as back-end for current ERP/CRM software (Epicor) and new ERP/CRM software (Tigerpaw) for separate business unit. Worked with Senior DBA/Software Engineer to develop and maintain stored procedures and triggers. Responsible for development of all company reporting requests utilizing SAP Crystal Reports (XI and 2008) and managed via Crystal Enterprise Server 9. Oversaw virtualization of current Crystal Enterprise Server 9 onto new VMWare ESXi 5.1 infrastructure. Provided front and back-end support for all Epicor Enterprise/Clientele ERP software modules. Managed and supported a current migration to Tigerpaw CRM and Service Management software to include; Spin-up of new VMWare Windows Server instance; Data migrations from current SQL Server 2000 install to new SQL Server 2008 install; and Tigerpaw installation.
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Product Manager/Sales Engineer
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Mar 2008 - Jul 2012
Worked directly with the owner and EVP/Sales to develop and market the Star2Star VOIP system. Created and maintained document of technical specifications for product design and implementation. Provided support in the form of on-site visits, webinars and conference calls for Teleco Channel Dealers and Teleco Regional Sales VPs. Participated in weekly status meetings with Star2Star Sales Engineering Team. Maintained all current products and pricing along with relevant discount structures. Maintained products/pricing for company eCommerce and front/back office systems (Epicor). Created email blasts utilizing HTML and CSS markup languages. Provided technical advisement for Teleco Channel Dealers and Regional Sales VPs. Responsible for 1000+ products ensuring they were tracked inside the ERP System, warehousing inventory pricing and discount structures.
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Technical Services Engineer
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Mar 2006 - May 2008
Provided in-house technical/configuration support on all current products for Dealer Channel Technicians. Handled all technical evaluations of proposed products. Supported in-house IP-PBX, supervised all BETA testing for Toshiba, NEC and Ipitomy product lines. Worked with Product Development testing new software and hardware for PerfectVoice© systems.
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Lead Installer
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Jul 2004 - Mar 2006
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Techcom Systems Inc.
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United States
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Telecommunications
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1 - 100 Employee
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Project Manager
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1994 - 2004
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Education
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1994 - 1995
Southern Westchester BOCES - Computer Technologies(Installation and Repair)
Technical School, Computer Technologies -
1992 - 1993
Champlain College
Business Management
Community
