Paul Wilson

Director at Insane Tech
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Contact Information
us****@****om
(386) 825-5501
Location
Leicester, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency

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Bio

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5.0

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Rob Spence

Insane Tech, through Paul's leadership, have been fantastic for Paragon Sales Solutions. Paul and the team not only supported with the creation of our website, but also help with our monthly backups and support. Would highly recommend,

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Credentials

  • Google Digital Marketing Certification: The Fundamentals of Digital Marketing
    Google
    Jan, 2023
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Jul, 2022
    - Nov, 2024
  • Facebook Certified Digital Marketing Associate
    Facebook Blueprint
    Nov, 2019
    - Nov, 2024
  • BSc (Hons) Computer Science
    Univerisity of Leicester
    Jul, 2018
    - Nov, 2024
  • CompTIA Project+
    CompTIA
    Oct, 2015
    - Nov, 2024
  • BTEC Level 3 Extended Diploma in IT
    Edexcel
    Sep, 2012
    - Nov, 2024
  • CompTIA A+ ce
    CompTIA
    Sep, 2012
    - Nov, 2024
  • CompTIA Security+ ce
    CompTIA
    Jul, 2015
    - Nov, 2024
  • CompTIA Network+ ce
    CompTIA
    Mar, 2012
    - Nov, 2024

Experience

    • United Kingdom
    • Marketing Services
    • 1 - 100 Employee
    • Director
      • Aug 2016 - Present

      I am currently working on a number of projects, for a number of companies. I have recently been working on my own projects, and doing freelance work for people as well. I eventually want to have my own successful company, and I am doing a number of things to make sure I achieve my ambitions. I am currently working on a number of projects, for a number of companies. I have recently been working on my own projects, and doing freelance work for people as well. I eventually want to have my own successful company, and I am doing a number of things to make sure I achieve my ambitions.

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Support Engineer
      • Apr 2022 - Present

      Working as a Support Engineer for a security software company. Providing technical support for security software applications. Patching servers, upgrading software packages, providing end-user support to customers, and more. Working as a Support Engineer for a security software company. Providing technical support for security software applications. Patching servers, upgrading software packages, providing end-user support to customers, and more.

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Analyst
      • Aug 2016 - Dec 2018

      I previously worked for a Web Hosting company called Catalyst2 Services Ltd. In my Technical Analyst role, I provided 1st line support to thousands of different companies from around the world. No day was ever the same, and we had a wide array of different support issues that came in every day of the week. One key philosophy of the company is customer service. There were several different aspects to my job including: 1. Email Tech Support 2. Phone Tech Support 3. Live Chat Tech Support 4. Dealing with Sales 5. Dealing with coding problems and technical issues regarding client’s websites 6. Customer Service 7. Problem solving 8. Remote Support Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Support Engineer
      • Jul 2014 - Oct 2014

      In my IT Support Engineer role, I was tasked with providing 1st line support to over 30 different companies around the East Midlands area. This included phone support and visiting clients on-site. I also spent time working on a new website for the company. I improved many of my Web Development skills whilst doing this. There were a number of different aspects to my job including: 1. Maintaining and managing servers remotely 2. Fixing computers on work benches in the office 3. Providing telephone support 4. Visiting clients on-site 5. Dealing with backup solutions 6. Troubleshooting client problems remotely via Remote Access solutions 7. Working on the development of a new website for the company Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Support Engineer
      • Jun 2012 - Oct 2012

      In my IT Support Engineer role, I was tasked with providing 1st line support to over 30 different companies around the East Midlands area. This included phone support and visiting clients on-site. I also spent time working on a new website for the company. I improved many of my Web Development skills whilst doing this. There were a number of different aspects to my job including: 1. Maintaining and managing servers remotely 2. Fixing computers on work benches in the office 3. Providing telephone support 4. Visiting clients on-site 5. Dealing with backup solutions 6. Troubleshooting client problems remotely via Remote Access solutions 7. Working on the development of a new website for the company Show less

Education

  • University of Leicester
    BSc (Hons), Computer Science
    2012 - 2018
  • Leicester College
    BTEC Level 3 Extended Diploma, IT
    2010 - 2012

Community

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