Experience

Isle Utilities

• United Kingdom
• Utilities
• 1 - 100 Employee

• Head of Business Consulting, Asia Pacific

  • Oct 2019 - Present

  Roles include: * Head of Business Consulting - Business development, sales and project delivery in Aust / NZ / Asia / ME / Europe / Americas - Development, marketing, selling and delivery of business consulting services Service Line Expertise: * Process Benchmarking in leakage, asset management and operations & maintenance * Digital Utility Maturity Index (DUMI) assessments * Organisational Diagnostics covering people, processes and systems * Digital Technology business cases * Strategic Sourcing including resourcing strategy, contract strategy, RFI/RFP evaluation and award



Marchment Hill Consulting

• Business Consulting and Services
• 1 - 100 Employee

• Water Sector Leader and Principal Consultant

  • Apr 2008 - Sep 2019

  Roles included: * Member of MHC Global Board * Water Sector Leader, responsible for business development, sales and project delivery in Aust / NZ * Performance Practice Leader, responsible for development, marketing, sales and delivery of services Service Line Expertise: * Digital Utility and technology financial and economic business cases * Organisational Design including operating model, structure, roles, processes and systems * Process Benchmarking in asset management, operations & maintenance and customer services * Strategic Sourcing including resourcing strategy, contract strategy, RFI/RFP evaluation and award



Third Horizon Consulting

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Associate Director

  • Sep 2007 - Mar 2008

  Roles included: * Member of Melbourne Office Leadership Team - Responsible for Melbourne Office operations - Responsible for marketing, sales and delivery of management consulting engagements Service Line Expertise: * Transaction Support for investment bank acquisitions of electricity and gas businesses Roles included: * Member of Melbourne Office Leadership Team - Responsible for Melbourne Office operations - Responsible for marketing, sales and delivery of management consulting engagements Service Line Expertise: * Transaction Support for investment bank acquisitions of electricity and gas businesses



UMS Group

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Managing Director Asia Pacific Practice and Principal Consultant

  • Sep 2001 - Aug 2007

  Roles included: * Member of UMS Group Board * Global Lead Asset Management (AM), responsible for development/sales of AM services * Global Lead Benchmarking and Learning (B&L), responsible for development/sales of B&L services Service Line Expertise: * Asset Management strategy, structure, processes, roles and practices * Process Benchmarking in water and electricity operations & maintenance and customer service * Portfolio Optimisation processes and tools Roles included: * Member of UMS Group Board * Global Lead Asset Management (AM), responsible for development/sales of AM services * Global Lead Benchmarking and Learning (B&L), responsible for development/sales of B&L services Service Line Expertise: * Asset Management strategy, structure, processes, roles and practices * Process Benchmarking in water and electricity operations & maintenance and customer service * Portfolio Optimisation processes and tools