Senior Consultant

• Mar 2023 - Present

Process Consulting and Project Management

• Jan 2020 - Present

Independent consultant with more than 20 years of experience in the market, specialist in providing consulting services to small, medium and large companies. Our customers usually bring us several demands within the area of expertise, such as: - Training and Project Management; - Governance policies and models; - Sales methodology; - In-company remote training; - Development of corporate governance policies; - Implementation of PMO guideline; - Standardized PM processes; - Project methodology; - Optimization and creation of processes; - Implementation of sales methodology; - Customer satisfaction survey. Our role with companies is to ensure that our customers can have their problems diagnosed and resolved by our team of experts and partners. Show less

Process and Quality Manager

• Jan 2020 - Jan 2023

Act as Process and Quality Manager, responsible for the successful project management methodology and managing the governance process, procedures, sales methodology, templates and providing dedicated assistance to the project managers and sales team. Developed policies, procedures, and new governance model for the professional services delivery group and Sales. Collaborated with Sales team to evaluate growth opportunities of market potential, customer needs, and competitive landscape. Implemented a directive PMO: included employee training, standardized PM processes, Sales processes, metrics, and reporting tools. Collaborated with IT and business experts through all phases of a project to ensure delivered solutions are meeting KPIs and client's expectations. Show less

IT Consultant

• Feb 2018 - Dec 2019

Work with HPE 2nd tier partners to identify new opportunities Self-generate sales leads through networking, referrals and warm/cold calling ITIL Process Consultant Project Manager Consultant Project Management and Software Engineer Teacher. Work with HPE 2nd tier partners to identify new opportunities Self-generate sales leads through networking, referrals and warm/cold calling ITIL Process Consultant Project Manager Consultant Project Management and Software Engineer Teacher.

IT Solution and Services Sales Specialist

• Nov 2015 - Nov 2017

Seller of technology solutions, projects and IT consulting services such as Datacenter Migration and Consolidation, IT Infrastructure Transformation and Cloud Services, Proactive Support (Mission Critical), Storage Server Consolidation, Virtualization and NOC Server Consolidation for video monitoring, data and application migration and multi-brand hardware and software support services such as HP, HPE, Dell, IBM, Microsoft, VM, F5, Cisco and Avaya. Seller of technology solutions, projects and IT consulting services such as Datacenter Migration and Consolidation, IT Infrastructure Transformation and Cloud Services, Proactive Support (Mission Critical), Storage Server Consolidation, Virtualization and NOC Server Consolidation for video monitoring, data and application migration and multi-brand hardware and software support services such as HP, HPE, Dell, IBM, Microsoft, VM, F5, Cisco and Avaya.

Services Sales Executive

• Nov 2010 - Oct 2015

Meet sales target identified by upper management;Develop effective sales plans;;Address concerns of customers by providing clear instructions and solutions;Conduct marketing and presentation to a wide audience about the company’s services portfolio.

Services Segment Manager

• Nov 2007 - Oct 2010

Responsible for End User Solutions (Field Services) and leading and managing new services portfolios. Planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes

Customer Project Manager

• Aug 1999 - Oct 2007

Act as Transition and Transformation Manager, responsible for the successful transition of operational responsibility for the IT services in scope from the customer to Managed Services, including associated due-diligence activities for customers such as Sadia, Souza Cruz, C&A, Telesp Celular, GVT, Comgás, Tess, Natura, General Motors, IBI Bank, YPF (Argentina), IANSA (Chile) Unimarc (Chile), Mutual (Chile), Citrosuco, Orbital, Samarco, Syngenta, Bank Boston, Unilever, Ceval, Gerdau, Sebrae, NET, Comgás, Kaiser , BCP, Telecom Americas, Klabin and others. Show less

Professor

• Jan 2005 - Mar 2010