Paulo Müller
CTO - Chief Technology Officer at PERbank- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Native or bilingual proficiency
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Spanish Full professional proficiency
Topline Score
Bio
José Eduardo Ramos, BSc, MAPW, MSCI
Paulo was my student and later on service provider. As a student he excelled at learning the principles of Transcendental Meditation and its practice. As a service provider, he oriented me on a purchase of machines and equipment for a design driven system. His services were impeccable to say the least. On time, creative ideas and solutions, deep knowledge and best services overall.
JP Melo
Me and Paulo worked together in two moments - at MetroRED and CPM. Both moments where unique on finding out who Paulo was and how he worked. Paulo is an extremely competent, intelligent and passionate professional. He has the ability to understand the markets complexness and at the same time, keep up with the most innovative technology around, being also a very respected leader.
José Eduardo Ramos, BSc, MAPW, MSCI
Paulo was my student and later on service provider. As a student he excelled at learning the principles of Transcendental Meditation and its practice. As a service provider, he oriented me on a purchase of machines and equipment for a design driven system. His services were impeccable to say the least. On time, creative ideas and solutions, deep knowledge and best services overall.
JP Melo
Me and Paulo worked together in two moments - at MetroRED and CPM. Both moments where unique on finding out who Paulo was and how he worked. Paulo is an extremely competent, intelligent and passionate professional. He has the ability to understand the markets complexness and at the same time, keep up with the most innovative technology around, being also a very respected leader.
José Eduardo Ramos, BSc, MAPW, MSCI
Paulo was my student and later on service provider. As a student he excelled at learning the principles of Transcendental Meditation and its practice. As a service provider, he oriented me on a purchase of machines and equipment for a design driven system. His services were impeccable to say the least. On time, creative ideas and solutions, deep knowledge and best services overall.
JP Melo
Me and Paulo worked together in two moments - at MetroRED and CPM. Both moments where unique on finding out who Paulo was and how he worked. Paulo is an extremely competent, intelligent and passionate professional. He has the ability to understand the markets complexness and at the same time, keep up with the most innovative technology around, being also a very respected leader.
José Eduardo Ramos, BSc, MAPW, MSCI
Paulo was my student and later on service provider. As a student he excelled at learning the principles of Transcendental Meditation and its practice. As a service provider, he oriented me on a purchase of machines and equipment for a design driven system. His services were impeccable to say the least. On time, creative ideas and solutions, deep knowledge and best services overall.
JP Melo
Me and Paulo worked together in two moments - at MetroRED and CPM. Both moments where unique on finding out who Paulo was and how he worked. Paulo is an extremely competent, intelligent and passionate professional. He has the ability to understand the markets complexness and at the same time, keep up with the most innovative technology around, being also a very respected leader.
Credentials
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A Linguagem Corporal dos Líderes
LinkedInMar, 2021- Nov, 2024 -
Design Thinking
FIAPMar, 2021- Nov, 2024 -
Especialização em Liderança de Gestão de Pessoas
ConquerSep, 2020- Nov, 2024 -
Data Science for Executives
Insper Instituto de Ensino e PesquisaNov, 2018- Nov, 2024 -
Certified Professional in Healthcare Information and Management Systems (CPHIMS)
HIMSS AnalyticsAug, 2017- Nov, 2024 -
ITIL Service Operation
Pink ElephantApr, 2006- Nov, 2024 -
Six Sigma Master Black Belt
Fundação Dom CabralSep, 1998- Nov, 2024 -
Project Management Professional (PMP)
PMI Chicagoland ChapterMay, 1992- Nov, 2024
Experience
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PER
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Brazil
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Financial Services
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1 - 100 Employee
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CTO - Chief Technology Officer
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Mar 2022 - Present
PERbank is a Digital Bank, funded by Grupo Real, As chief technology officer (CTO) I am responsible for overseeing the development and dissemination of technology for external customers, vendors, and other clients to help improve and increase business results. In addition to fixing IT-related issues, I am responsible for developing, implementing, managing, and evaluating the company's technology resources. My primary goal is to examine short- and long-term needs while using capital to make investments that aid the organization in reaching its goals. Show less
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ARGUS Consulting
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IT Services and IT Consulting
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Executive Product Director
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Nov 2008 - Present
ARGUS is my own consulting company focused on developing IT digital transformation and innovation programs. Delivering alignment between business strategic global vision, the IT strategic plan, and the IT master operation plan. Develop and validate the IT operational process and guidelines, accordingly the world-class best practice. Develop a significant role in IT integration for mergers and acquisitions (M&A) projects. Plan and deploy IT shared services implementation and support. Strong presence in IT services, telecom, and healthcare sectors. Show less
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techtools ventures
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Brazil
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Venture Capital and Private Equity Principals
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1 - 100 Employee
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Chief Sales Officer (CSO)
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Jun 2019 - May 2020
As Chief Sales Officer I lead and manage all activities within the sales department, inclusive of account management and customer support. Set departmental KPIs and evaluate the effectiveness of the sales initiatives, making appropriate changes that encourage the achievement of overall sales and business targets. I also set an initiative to mentor key personnel in the sales department, ensuring their constant professional growth, and assisting them in the execution of their duties where necessary. Recognized and hired for strong sales background in healthcare to increase revenue in this sales-driven customer service role. Served as the first point of contact for client requests, questions, information, and problem-solving. Worked with existing clients and brokers to resolve claims and eligibility issues and increase revenue through value-add programs. Attended client meetings and delivered presentations to educate clients about innovation programs and ensure complete customer satisfaction. Analyzed customer and corporate business and collaborated with account managers and clients to add account revenue and deepen business relationships. Show less
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MPE Soluções
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Brazil
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Information Technology & Services
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1 - 100 Employee
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Project Director
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Jan 2010 - Jun 2019
Focused on developing end-to-end solutions, I apply all my expertise in planning, development, and implementation tailor-made IT projects to MPE's customers. Founded in 1981, MPE is the first HPE´s first-tier reseller. MPE maintains its focus on high-end and value-added IT digital projects. Since 2010 I work developing and delivering special projects for MPE's customers, mainly in the finance, retail, and healthcare sectors. Focused on developing end-to-end solutions, I apply all my expertise in planning, development, and implementation tailor-made IT projects to MPE's customers. Founded in 1981, MPE is the first HPE´s first-tier reseller. MPE maintains its focus on high-end and value-added IT digital projects. Since 2010 I work developing and delivering special projects for MPE's customers, mainly in the finance, retail, and healthcare sectors.
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Capgemini
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France
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IT Services and IT Consulting
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700 & Above Employee
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Chief Information Officer - CIO
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Nov 2003 - Oct 2008
Former CPM S.A. At CPM, Banco Bradesco's IT development and transformation company, I worked as a performance-driven executive and implemented a strong emphasis on user experience, quality, and availability of services and systems to enable the development of a top-of-mind culture in our internal and external Clients. Directed significant improvements in TELECOM, Infrastructure, and support of Data Centers, hosting and storage services "on-demand", security, asset management, and shared service centers. Excellence recognized as a leader in the areas of product development and service lines, field services, outsourcing of complex operations, pre-sales, and remote monitoring of business functions. Developed credibility and trust with internal and external customers. Directed the international expansion of the line of systems development services and its operations support services in the ITIL model for Customers in the United States, Europe, India, and Asia, including regionalization of systems and services, managing more than 800 internal and third-party employees. Show less
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Brasil Telecom
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Brazil
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Telecommunications
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700 & Above Employee
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IDC & IP Product Manager
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Jun 2002 - Nov 2003
Former MetroRED Responsible for the development of corporate IT products, based on shared Data Center, fully redundant and able to address the most complex business needs. Under my responsibility were the infrastructure, security, operation, support and management of service levels (SLA) of the entire area of managed services, architecture team and pre-sales, generating annual revenues of more than US$ 5M. In this shared environment were Customers like SomLivre, Mercado Livre, Shop Tour. Directed the technological standardization of the company and the construction of an international communication network (WAN) between Argentina, Brazil, Mexico, United States, and England. Show less
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Algar Telecom
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Brazil
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Telecommunications
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700 & Above Employee
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Senior Project Manager
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Jan 1995 - Jun 2002
My last project was to be responsible for the technical coordination of the new business department. The main objective was to develop the new service lines based on shared data centers, developing lines of services that would serve both inside and outside customers. Previously led complex projects, with more than R$ 10M budget, such as Millennium Bug, CRM (Peoplesoft), fraud buster, billing, and assets georeferencing. My last project was to be responsible for the technical coordination of the new business department. The main objective was to develop the new service lines based on shared data centers, developing lines of services that would serve both inside and outside customers. Previously led complex projects, with more than R$ 10M budget, such as Millennium Bug, CRM (Peoplesoft), fraud buster, billing, and assets georeferencing.
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Ipiranga
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Retail
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700 & Above Employee
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Senior Project Manager
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Feb 1987 - Dec 1994
Former Cia ATLANTIC de Petróleo Responsible for planning, development, and implementation of production automation projects, automation of white product loading, billing, integration with mainframe platforms and decentralized network, implementation of LAN / WAN networks, always based on the PMBOK framework (PMI). Former Cia ATLANTIC de Petróleo Responsible for planning, development, and implementation of production automation projects, automation of white product loading, billing, integration with mainframe platforms and decentralized network, implementation of LAN / WAN networks, always based on the PMBOK framework (PMI).
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Education
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2006 - 2008
FGV - Fundação Getulio Vargas
Master of Business Administration - MBA, Business Administration -
1992 - 1994
Universidade Federal do Rio de Janeiro
Master of Science (M.Sc.), Artificial Inteligence -
1983 - 1987
Universidade Católica de Petrópolis
Bachelor of Science - BS, Economics, Business Administration -
2022 - 2023
Pontifícia Universidade Católica do Rio Grande do Sul
Postgraduate Degree, User Experience
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