Regional Business Manager

• Feb 2022 - Present

We’re committed to building your capability and capacity. Hart Learning & Development is a progressive learning and development business which supports businesses to engage with and invest in emerging talent. We help businesses of all sizes to attract and retain the talent they need – whether that’s working to engage young people about the world of work, recruiting and training the right talent, or providing opportunities for onward career progression. I'm responsible for all client engagement and account management activity across Hart Learning & Development for apprenticeship, employability, fully funded and commercial revenue streams. Liaising with diverse teams and stakeholder management between board and senior management teams across three Hertfordshire based sites in Stevenage and Hitchin. Overseeing sales processes from initial engagement through to ongoing account management to achieve maximum impact for all stakeholders. Working closely with internal marketing teams to review and iterate brand including marketing and sales literature to reach new target markets and introduce new products offered by Hart Learning & Development. Responsible for all aspects of client engagement covering Apprenticeships, AEB and commercial revenue streams. Working on a national basis to promote employability courses to attract and retain clients who align with our strategic priorities and form long term relationships that are mutually beneficial. Show less

Business Engagement Manager

• Jun 2021 - Jan 2022

Personal Shopper

• Dec 2020 - May 2021

Business Development Manager

• Aug 2019 - Nov 2020

Working with organisations across a range of sectors ranging from automotive to financial, we advise clients on how to achieve business goals in the most effective manner by using varied marketing channels. Honesty and transparency, both with our colleagues and our clients, are at the heartbeat of the company, setting us apart and making us different. In-house strategy and planning, brand creation, creative design, systems development, digital marketing, copywriting, artwork, project management and print buying ensures well thought out messaging, campaign ideas and measurable results. Show less

Business Development Manager

• Aug 2018 - Jul 2019

Working in the business development team at Receptional, a specialist search marketing agency. Over the past year, Receptional have won more awards than any other UK search agency. At the Drum Search Awards (2018), we won: - Chairman’s Award for Best UK Search Agency - Biddable Team of the Year (PPC) - Best B2B Campaign (SEO) - Best Retail/E-Commerce Campaign (SEO) The Digital Experience Awards (2018): Best Use of SEO. The EU Search Awards (2018): Best Small Integrated Agency. The UK Search Awards (Dec 2017): - Best Integrated Search Agency - Best Local Campaign - Best Use of Search in the Third Sector The agency is a Google Premium Partner. The AdWords team has nominated us as one of the top 30 agencies in the UK, based on the performance of our campaigns. Clients include the likes of Aviva, Freshfields, Ladbrokes Group, Mencap, and Bill Plant driving school. You can regularly join us at one of our many focused seminars or find one of our highly experienced team talking at industry events – most recently at Google HQ, Bing HQ, B2B Marketing Expo and BrightonSEO. Show less

Business Development Manager

• Sep 2017 - Jul 2018

iCore is the UK’s largest specialist IT Service Management consultancy in the UK. Since 1997 we have been providing pragmatic and practical solutions, imbedding Service Delivery Models, Service Improvement programmes, and IT Governance Models to major private and public sector organisations in the UK and Europe. Our service management consultants will draw upon their considerable knowledge of various best practice standards and frameworks and adopt a blended service delivery model using information, techniques and templates from ITIL V3, COBIT, CMMI, Lean Six Sigma, SFIA, PRINCE2, ISO20000, ISO27001 or SAS70 as appropriate. Show less

Business Development Manager

• Jun 2015 - Aug 2017

Radtac offer a full spectrum of Agile training (biggest training breadth and depth in the world), consulting/managed services, talent provision (Agile teams) and culture transformation services. Radtac has been providing enterprise-wide agile & lean transformations since 1998, assisting their clients to create a paradigm shift in value delivery. Radtac have enabled Agile transformations, from across a few co-located teams to many thousands of people worldwide, providing a level of Agile / Lean experience and expertise that is unmatched by any other company in the world. Radtac offer a full spectrum of Agile training (biggest training breadth and depth in the world), consulting/managed services, talent provision (Agile teams) and culture transformation services. Show less

Business Development Manager

• Sep 2013 - May 2015

Drove new business revenues up by +50%, existing accounts by +25% in a very complicated economic climate. Introduced micro management (responsibility) of GP to enhance profitability, link selling and cross selling. Helped rebuild a team lacking direction. Redefined all remaining roles and planned 6 monthly appraisals scheme. Facilitated seamless relocation of team to improved offices - improving monthly reporting by client visits and new business pitches. Helped re-launch the brand and web site, and define Mission, Vision and Values. Organised “off site” day for staff in order to improve the manner we develop customer relationships. Initiated rebuilding of web offering to improve direct business. Sourced design, marketing on-line consultants, PR agencies. Show less

Country Manager Spain BudgetAir.es

• Aug 2012 - Jul 2013

Relaunched the brand. 100% growth on daily bookings within 3 months. Improved booking flow and UX. Conversion rate doubled from 1% to 2%. Obtained IATA membership via Madrid HQ to enable us to issue tickets locally. Sourced consolidator to improve content (airlines, routes and fares). Integrated white labels from Easytobook (Hotels) and Cartrawler (Car Hire) to include more cross sell opportunities, provide more product and therefore greater margins. Sourced digital PR agency and SEO partners (Tinkle Spain) to develop "long tail" traffic through greater original content and launch Blog. Increased Facebook fans by 15K in only 6 months. Show less

White Labels Director

• Aug 2011 - Jul 2012

Helped growth of middle management tier post sale to London based VC. Developed API working closely with web developer. Focal contact for white label integrations via booking widget for local festivals, seasonal events, mid sized hotel chains. Very competitive market place with Booking.com dominating this sector via OTAs and Flight web sites. English spoken internally and with international clients. ***Note: acquired by Booking.com January 2017. Helped growth of middle management tier post sale to London based VC. Developed API working closely with web developer. Focal contact for white label integrations via booking widget for local festivals, seasonal events, mid sized hotel chains. Very competitive market place with Booking.com dominating this sector via OTAs and Flight web sites. English spoken internally and with international clients. ***Note: acquired by Booking.com January 2017.

Head of On-line advertising

• Jun 2008 - Jun 2011

Created Atrapalo’s advertising platform through display advertising on the website, sponsorship and micro site packages, and via the daily and weekly newsletters to over 1.200.000 subscribers, Developed an advertising team and created the role of in-house campaign coordinator. Externalized company Adserver from Open X to Dart for Publishers (DFP) to enhance campaign delivery, management and results. Cross sold into Spain, France and Italy. Negotiated at senior level with national and international media agencies, tourist boards, and direct clients such as airlines and hoteliers. Consistently grew business year-on-year despite global downturn and public sector spending cuts especially affecting Spanish Tourist Board budgets. Show less

Sales Manager

• Jun 2006 - Jun 2008

Launched the Travelzoo brand and business in Spain and Portugal. Developed an extensive client network through cold calling and weekly visits. Negotiated at senior sales, marketing and revenue directors level with Spain's most powerful top 35 hotel chains. Worked with global teams to publish weekly newsletters of Top 20 travel offers and website placements in the UK, Germany, France, the USA and Canada. Developed the Spanish team to four members, and helped implement social corporate responsibility programme. Show less

Account Manager

• Sep 2002 - Jun 2006

Helped launch the commercial section in 2003 and expanded to team of five in 2 years. Managed key accounts across hotels, flights, tourist boards and media agencies. Worked with global teams to publish campaigns across Europe on our sites and weekly newsletters. Implemented monthly sponsorship packages with tourist boards.. Achieved year-on- year targets (made second year target of over 650.000€). Managed two new starters, created mentoring and coaching programme, and helped implement social corporate responsibility programme with Show less

ACCOUNT MANAGER

• Jun 2000 - Jun 2002

Part of senior team that cross sold into IT Week, Computing and Network News) Liased with senior management and editorial teams to plan sales strategies and marketing campaigns. Cross-sold VNU portfolio to direct clients and media agencies. Generated £1 million in revenue in first year alone, achieved quarterly targets in 2001, despite dramatic downturn in IT market. Trained new staff through induction programme, this included sales techniques and effective client relationships. Part of senior team that cross sold into IT Week, Computing and Network News) Liased with senior management and editorial teams to plan sales strategies and marketing campaigns. Cross-sold VNU portfolio to direct clients and media agencies. Generated £1 million in revenue in first year alone, achieved quarterly targets in 2001, despite dramatic downturn in IT market. Trained new staff through induction programme, this included sales techniques and effective client relationships.

DEPUTY ADVERTISING MANAGER (account manager

• Jun 1998 - Jun 2000

Responsible for 8 sales staff. Increased all personal focus display section targets over a two-year period by 18% and achieved 75% of market share against nearest competitor (Property Week). Developed client base across Oxford Responsible for 8 sales staff. Increased all personal focus display section targets over a two-year period by 18% and achieved 75% of market share against nearest competitor (Property Week). Developed client base across Oxford

SENIOR SALES EXECUTIVE

• Jun 1997 - Jun 1998

The Scotsman and Scotland on Sunday) Part of a small team responsible for launching and establishing a satellite office in London to pitch to London based media agencies, tour operators and hotel chains. Achieved all sales targets and increased advertising volume by 200%. The Scotsman and Scotland on Sunday) Part of a small team responsible for launching and establishing a satellite office in London to pitch to London based media agencies, tour operators and hotel chains. Achieved all sales targets and increased advertising volume by 200%.

TELESALES EXECUTIVE

• Jun 1996 - Jun 1997

TELESALES EXECUTIVE (sold classified and display adverting for The Fashion Index) Established new accounts. Promoted to Senior Sales Executive after 6 months. TELESALES EXECUTIVE (sold classified and display adverting for The Fashion Index) Established new accounts. Promoted to Senior Sales Executive after 6 months.

SALES EXECUTIVE

• Jun 1996 - Jun 1997

sold across the travel sections in the Guardian and Observer) Managed key accounts for major clients and advertising agencies. Consistently achieved both revenue and yield targets. sold across the travel sections in the Guardian and Observer) Managed key accounts for major clients and advertising agencies. Consistently achieved both revenue and yield targets.