Experience

Liberated Brands
• United States
• Apparel & Fashion
• 1 - 100 Employee
• Sales Operations Lead - Key Accounts

  • Oct 2023 - Present


VOLCOM

• United States
• Retail Apparel and Fashion
• 500 - 600 Employee

• In house sales - Key Accounts

  • Apr 2022 - Present

• Sales Support Rep

  • Jan 2022 - Present

  - Oversee 100+ accounts in the South-West region - Analyze open order reports, daily to ensure accounts are aware of their orders. - Work closely with multiple departments including Production, Media Production, Planning, Merchandising team, etc to ensure operations of orders, apparel are aligned with accounts. - Carrier claims and tracking, researching discrepancies in shipping and receiving. Manage EDI orders through major key accounts.- Work closely with sales management team to operate seamless sales support. - Work closely with all sales reps, to assist with daily inquiries, orders entry, B2B platform, promo orders, and open order reports. Show less



SPY

• Belgium
• 1 - 100 Employee

• Senior Sales Support

  • Aug 2021 - Dec 2021

  - Senior Account Manager for Bolle Brands, SPY Optic and Serengeti Eyewear. - Support U.S Pacific Northwest and Canada daily purchase orders, SMU and promo orders.- Provide exceptional customer service and sales support for U.S Pacific Northwest & Canada. Analyze open order reports to ensure accounts are aware of order status.- Work closely with logistics and purchasing department to ensure flow of orders are processing. - Provide ATS (Available To Sell) report to all accounts and outside sales when needed. - Carrier claims and tracking, researching discrepancies in shipping and receiving. - Manage EDI orders through major key accounts, confirming 850, 850's any ASNs.- Work closely with sales management team to operate seamless sales support. - Work closely with all sales reps, to assist with daily inquiries, orders entry, shippingdisplay orders. Show less

• Customer Support Ambassador D2C

  • Jun 2021 - Aug 2021


lululemon
• Canada
• Retail
• 700 & Above Employee
• Associate

  • Jun 2018 - Jun 2021


Athleisure, Inc. dba: Sun Diego Boardshops

• Retail
• 1 - 100 Employee

• Social Media Manager

  • Apr 2015 - Sep 2017

  - Manage social media channels including ( Instagram, Facebook, Blog - Create monthly content calendars. - Collaborate with different accounts to create digital assets for any needs. - Pitch marketed fashion styles for campaign photoshoots - Brand development and knowledge of audience. - Collaborate with E-Commerce and VP of Operations to ensure social media is on brand - Monitor performance and report on success of campaigns and posts - Experience working closely with media professionals - Report to E-Commerce and VP of Operations. and Public Relation teams from different vendors Show less