Paul Neuroth

Service Parts Specialist at Seeking New Opportunity
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Contact Information
us****@****om
(386) 825-5501
Location
Penfield, New York, United States, US

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5.0

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Gary Mitchell

I had the opportunity to work with Paul a short time at Melior, Inc. Paul is the guy I would recommend to any company to hire. He is a leader, in all aspects of the game and would work with him tomorrow if I had the chance. Very precise in whatever he does and gets it done!

Ronald Wilcox

Paul's work as our release engineer is superior. He is thorough, detail oriented and always on top of change management and new products released to the service organization. I know I can always count on Paul whenever I need his help to keep the organization supplied with the service needs of a very demanding customer. Working with Paul in a team environment has always been a pleasure and I would highly recommend him to any company who requires a motivated, intelligent, hard working engineer.

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Credentials

  • Six Sigma Foundations
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Paul Neuroth
    National Institute for Automotive Service Excellence (ASE)

Experience

    • Banking
    • 200 - 300 Employee
    • Service Parts Specialist
      • 2019 - Present

      Verify catalog documentation is current and accurate by checking updates and bulletins Review, update, and maintain database with product life cycle data for service parts Provide technicians with the latest and greatest service part to repair the customer vehicle in their bay Provide the customer with the best possible experience to find the right part to solve their vehicle issue and get them back on the road as quickly as possible Verify catalog documentation is current and accurate by checking updates and bulletins Review, update, and maintain database with product life cycle data for service parts Provide technicians with the latest and greatest service part to repair the customer vehicle in their bay Provide the customer with the best possible experience to find the right part to solve their vehicle issue and get them back on the road as quickly as possible

    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Service Engineer
      • 2009 - 2018

      Managed 15-25 year life cycles for all current and past manufactured service parts Created/Released service PNs and specialty kits for aftersales and aftermarket customers Coordinated with customer, service requirements and changes to parts Collaborated with customer on consolidation of part numbers for two product lines to reduce volume of PNs stocked by warehouses, distribution centers and dealerships Worked with customer, engineering, supply chain, and quality group on service issues finding solutions Performed the role of product engineer for service parts in the absence of an active product team for changes to service parts Research and verify part number and service requirements for internal tooling and machine decommission and disposal requests Preformed the role of Audit Release Analyst for new releases/changes, working with engineers to verify all proper documentation was captured before being released into the change management database Created/wrote Change Requests to document changes impacting service products and follow the process through the Engineering change management system Completed special assignments relating to service components, such as verifying material content of a component for an annual report or service repair procedures that might relate to a warranty issue Show less

    • United Kingdom
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • OE Service Engineer
      • 2006 - 2009

      Teamed with product engineers to determine service strategy of products Created service kits for dealer network and aftermarket Assisted with writing service procedures and service bulletins when it was necessary Aided product engineering to acquire service data from the field Tracked service readiness plans for production / service parts to ensure service parts were documented and released for production Communicated changes to service parts to customer to request approval Participated in training presentations, when requested by the customer, to support field service engineers, tech line personnel, and train-the-trainers that interact with the service community Researched and developed a field test procedure for technicians to accurately identify a "bad" component, reducing the number of "No Trouble Found" warranty claims Show less

    • Automotive
    • 1 - 100 Employee
    • Northeastern Regional Training Instructor
      • 2005 - 2005

      Delivered AC Delco Brand training to independent automotive service center technicians covering a range of areas: Starting Systems Charging Systems Automotive Electrical Systems Powertrain Control Systems Automotive Body Control Computers Intermediate and Advanced Electrical System Electronic Fuel Systems Diagnostic and Troubleshooting Techniques Using Scan Tools Delivered Training Classes in five regions quarterly. Coordinated schedules/maintained attendance records, technician course history records, and certificates of completion records. Show less

Education

  • SUNY Polytechnic Institute
    Bachelor of Science, Vocational Education
  • State University of New York College of Agriculture and Technology at Morrisville
    Associate of Arts and Sciences, Automotive Technology

Community

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