Experience

National Service Alliance (NSA)

• United States
• Consumer Services
• 1 - 100 Employee

• Account Manager

  • Sep 2015 - Present

  Account Manager for Hisense Account Manager for Hisense



Virginia Electronics Inc

• Richmond, Virginia Area

• Inventory Control

  • Jul 2012 - Sep 2015

  Inventory Control of Warehouse. RA control on defectives, damages and not needed parts. Working with technicians in controlling their truck stock and administrative work. Administrative control of company vehicles. Inventory Control of Warehouse. RA control on defectives, damages and not needed parts. Working with technicians in controlling their truck stock and administrative work. Administrative control of company vehicles.



OfficeMax

• Retail
• 700 & Above Employee

• Sales Tech Consultant

  • Aug 2009 - Jul 2012

  Working on the sales floor selling complete solutions to customers in technology and office supplies. Receiving stock and locating merchandise, down stocking, recovery and keeping product neat and tidy. Daily price changes, customer checkout at the register, customer returns and promoting the rewards card program. Following the core values of clean store, full store and giving great customer service everyday. Working on the sales floor selling complete solutions to customers in technology and office supplies. Receiving stock and locating merchandise, down stocking, recovery and keeping product neat and tidy. Daily price changes, customer checkout at the register, customer returns and promoting the rewards card program. Following the core values of clean store, full store and giving great customer service everyday.



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Database Specialist/Customer Service.

  • Nov 2004 - Apr 2009

  Built and maintained Microsoft 97 and 2003 Access Databases. Working with Excel and Word to create spreadsheets, files and documents. Importing and exporting files to and from vendors on a daily basis. Tracking packages using UPS, FedEx and DHL. Creating MRA’s and RTV’s for merchandise. Resolving escalated customer issues from the Circuit City Call Center. Working with vendors to create good business relationships. Processing monthly inter company billing and checking vendor billing for irregularities. Supported over 700 Circuit City Stores with part accessories and product issues. ACHIEVEMENTS •Created and managed an access database that processed ~$3MM dollars a year in sales and credits of consumable replaceable parts. •Created a database process to monitor credit returns from customers to vendors resulting in a 6k monthly return of credits owed to the company. •Created an access database to track down core returns resulting in a 70k monthly reduction in part write offs. Show less



City, National Parts

• PARTS CLERK IV

  • Jan 2000 - Nov 2004

  Working in a high pressure Warehouse servicing the Fifty States of America on a ship to home and ship to store basis. Maintaining Inventory using a computer system. Receiving, Stocking, Picking and Shipping. Running and working daily reports. Using Microsoft 97-2003 Access, Excel and Word to complete work assignments. Complete control of daily/weekly/monthly and yearly Inventory Counts to keep all stock accurately maintained. ACHIEVEMENTS * Maintained ~$1MM + parts inventory warehouse accurately and neatly ensuring on hand quantities were always correct. Show less



Hermitage Country Club

• GOLF MAINTENANCE CREW MEMBER

  • Oct 1999 - Dec 1999

  Cared for the greens and the fairways and the Tee's cutting the grass, Sand bunker raking, weed killing,fertilizing and leaf and pine needle clearing during the fall. Cared for the greens and the fairways and the Tee's cutting the grass, Sand bunker raking, weed killing,fertilizing and leaf and pine needle clearing during the fall.



Richfood Inc

• WAREHOUSE ORDER SELECTOR

  • Sep 1999 - Oct 1999

  Selected Grocery and Dairy Products through Order Picking. Selected Grocery and Dairy Products through Order Picking.



Akzo Nobel Decorative Limited

• Haltwhistle, Northumberland, England

• WAREHOUSEMAN LEAD

  • Mar 1981 - Dec 1998

  1 (LEADING HAND) Worked in busy warehouse for the above firm. Responsible for a wide range of duties including monthly inventory control, receiving, recording and storing deliveries, loading and unloading of vehicles, together with the loading of containers for shipment. Dealt with paperwork and hazardous goods notes, input and recorded data on computer data base, picked orders for shops and contracts nation-wide, dealt with customers and drivers. As Leading Hand, responsible for the duties of up to six staff, arranging their workloads and checking their work. Transported Inventory driving Forklift Trucks, Reach Trucks, Stuffer Trucks, Electric and Manual Pallet Jacks. FORK LIFT TRAINING Forklift Truck OSHA Certified, Class 1 through Class 5 - 12 years experience with operating Counter Balance Fork Lift Trucks, Narrow Aisle Straddle/Reach Trucks, Push/Pull Forklift Trucks, Electric and Manual Pallet Jacks. Show less