Experience

ISI Language Solutions - A BIG Language Company

• United States
• Translation and Localization
• 1 - 100 Employee

• Project Manager

  • Dec 2022 - Present

  • Managing the full life cycle of over 900 end-to-end translation projects on 2 accounts for company’s highest-profile client; delivering ahead of schedule and under budget • Overseeing an international team of translators, editors and proofreaders; coordinating with stakeholders and internal teams to meet challenges under tight and strict deadlines • Building reports from raw data to identify discrepancies between client orders and company invoices; supervising team-wide audits to resolve deviations in pricing and billing details• Reporting to management on cost and revenue accruals on monthly basis; coordinating directly with client on review and approval for amounts to be invoiced• Proofreading documents for errors and inconsistencies; reviewing and implementing edits on non-English documents as suggested by foreign-language proofreaders • Formatting documents in accordance with various style guides provided by clients Show less

• Resource Management Specialist

  • Mar 2021 - Dec 2022

  • Led company’s campaign to source and recruit resources for new client contracts; increased the company’s pool of translators by 34% and interpreters by 44%; added 12 new languages to company’s portfolio • Interviewed project managers and SMEs to investigate recruitment needs based on project specifications; conducted research to source translators for rare languages under time constraints• Negotiated rates with newly-onboarded vendors and renegotiating lower rates with current vendors, saving over $114,000 in costs over a 12-month period • Created and presented reports on resource utilization and cost-saving initiatives• Tested and graded new translators and proofreaders for quality assurance • Revised company’s vendor contract; wrote additional clauses and clarified conditions• Maintained and organized onboarding documents and contracts provided by vendors Show less

• Interpretation Project Coordinator

  • Dec 2019 - Mar 2021

  • Managed over 6,000 on-site medical and conference interpretation projects for 7 clients, including major healthcare providers across the United States • Drafted quotes for clients and regularly provided them with status updates on each project• Booked interpreters for assignments and tracked their availabilities to avoid scheduling conflicts• Billed clients for interpreting services; reviewed and approved vendor invoices on a weekly basis• Wrote new training manuals for project workflows and project management software Show less



Le Feu De L'Eau

• Glendale, California, United States

• Studio Assistant

  • Jul 2019 - Dec 2019

  • Organizing, labeling, and packing stock for shipment • Order picking for company webstore • Quality control to ensure all finished products conform to company standards • Organizing, labeling, and packing stock for shipment • Order picking for company webstore • Quality control to ensure all finished products conform to company standards