Experience

Asset Inspect Pty Ltd
• Australia
• Insurance
• 1 - 100 Employee
• Risk Consultant

  • Feb 2022 - Present

Tour Amigo
• Travel Arrangements
• 1 - 100 Employee
• Regional Sales Manager

  • Jul 2020 - Jan 2022

Digital Travel Marketing Group
• Head Of Business Development APAC

  • Jul 2020 - Jan 2022


Traveltek Ltd.

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Global Director of Sales

  • Jan 2020 - May 2020

• Regional Director APAC

  • Jun 2013 - Dec 2019


The Travel Authority Group
• Australia
• Travel Arrangements
• 1 - 100 Employee
• Corporate Account Manager

  • Mar 2012 - Jun 2013


Travelscene Corporate

• Corporate Product Manager

  • Dec 2009 - Feb 2012

  To increase turnover and profitabilty of Travelscene Corporate members by ensuring delivery of preferred products, services and solutions. To increase turnover and profitabilty of Travelscene Corporate members by ensuring delivery of preferred products, services and solutions.



Amadeus IT Group

• IT Services and IT Consulting
• 1 - 100 Employee

• Business Solutions Manager WA

  • Apr 2006 - Dec 2008

  Support the Amadeus sales strategy in an autonomous role in Perth. Accountable for retention and support of existing clients and acquiring new business through numerous channels. Key responsibilities: Conduct detailed product demonstrations to customers and prospects Initiate new sales through cold calling, networking and referrals Increase profitability of existing customers by selling value added solutions Financial management of all P&L’s for new sales and re-signing customers Service Amadeus customers through effective contact cycle Acting Regional Manager when necessary to manage the sales team, handle customer service issues, approve P&L’s and chair various weekly sales meetings Represent Amadeus at Trade Shows and customer events Ensure high level of customer satisfaction and a minimum of 95% retention Ensure all customer and prospect information is accurate in Amadeus CRM tool Work closely with all internal departments to ensure customer service delivery for all aspects of Amadeus products and services Provide weekly sales reports to Regional Manager Manage daily operation of WA regional office Show less



Carlson Wagonlit Travel

• United States
• Retail
• 1 - 100 Employee

• National Account Manager WA

  • Mar 2004 - Mar 2006

  Responsible for the relationship between CWT a portfolio of national corporate customers. Objects include reducing transaction costs for CWT, maximise saving opportunity for the customers, set measurable goals for both CWT and the customer and to negotiate best available rates from key suppliers including airlines, hotels and car rental companies. Key responsibilities: Build and maintain strong relationships at all levels within the client organisation Communicate clients’ objectives and unique requirements across all departments on an ongoing and regular basis. Give specific feedback after formal client reviews Conduct client satisfaction surveys, analyse results and give feedback to client and CWT staff Keep clients abreast of industry-related changes and innovations Prepare, compile and deliver response to re-tender requests from clients Prepare and reconcile profit and loss statements at agreed intervals Determine opportunities to introduce and implement new products and services to maximise CWT profit Maintain accurate database on each client including hierarchy, rebates, transaction fees and rebates Show less



Sabre Pacific

• Australia
• Software Development

• National Account Manager (Travellers Choice Group WA)/Business Development Manager/Account Manager

  • Apr 1999 - Feb 2004

  Responsible for the relationship management and strategic business planning for one of Sabre Pacific’s key customers in WA. The key goals were to increase revenue, grow market share and achieve customer service targets. Internally I was responsible for the leadership of the Account Managers and Business Development Managers who support the customer. Key responsibilities: Develop opportunities to increase revenue through additional services, products or productivity initiatives. Work with Regional Manger to ensure customers are supported appropriately by Sabre Pacific Account Manager/s. Work with BDM's to ensure they are aware of sales targets set for the group and are working to achieve them. Implement suitable sales and service promotional campaigns within budget to achieve desired objectives. Monitor and report on competitor sales activity in the territory in relation to the national accounts. Ensure contracts are managed, kept up to date and resigned regularly to ensure minimum exposure. Negotiate price and volume discounts within well-defined guidelines and schedules. Proactively manage issues with customers and ensure appropriate and relevant internal support is in place to support customer needs Ensure all contractual obligations and performance requirements are met and resolve any related issues. Contribute to Sabre Pacific Sales & Marketing plan and strategies. Show less