Paul O'Neill
Membership Relations Director at IIEA- Claim this Profile
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Bio
Paul W Byrne
I have worked with Paul for the past 5 years at Dublin Chamber. Paul excels at relationship management/retention and has strong empathy to exceed customer needs. He also has deep knowledge of business operations (IT, Marketing, GDPR) skills which he applied freely with his colleagues in Dublin Chamber. He's fast at spotting solutions and getting things done. Paul would be an asset to any team or project.
Greg Canty
As a member of Dublin Chamber (and a Council Member) I was privileged to have had many dealings with Paul. In the course of his work he was brilliant with members, extremely personable and always professional, which was a huge asset for the organisation. I'm sorry to hear that he has left Chamber as he will be sorely missed.
Paul W Byrne
I have worked with Paul for the past 5 years at Dublin Chamber. Paul excels at relationship management/retention and has strong empathy to exceed customer needs. He also has deep knowledge of business operations (IT, Marketing, GDPR) skills which he applied freely with his colleagues in Dublin Chamber. He's fast at spotting solutions and getting things done. Paul would be an asset to any team or project.
Greg Canty
As a member of Dublin Chamber (and a Council Member) I was privileged to have had many dealings with Paul. In the course of his work he was brilliant with members, extremely personable and always professional, which was a huge asset for the organisation. I'm sorry to hear that he has left Chamber as he will be sorely missed.
Paul W Byrne
I have worked with Paul for the past 5 years at Dublin Chamber. Paul excels at relationship management/retention and has strong empathy to exceed customer needs. He also has deep knowledge of business operations (IT, Marketing, GDPR) skills which he applied freely with his colleagues in Dublin Chamber. He's fast at spotting solutions and getting things done. Paul would be an asset to any team or project.
Greg Canty
As a member of Dublin Chamber (and a Council Member) I was privileged to have had many dealings with Paul. In the course of his work he was brilliant with members, extremely personable and always professional, which was a huge asset for the organisation. I'm sorry to hear that he has left Chamber as he will be sorely missed.
Paul W Byrne
I have worked with Paul for the past 5 years at Dublin Chamber. Paul excels at relationship management/retention and has strong empathy to exceed customer needs. He also has deep knowledge of business operations (IT, Marketing, GDPR) skills which he applied freely with his colleagues in Dublin Chamber. He's fast at spotting solutions and getting things done. Paul would be an asset to any team or project.
Greg Canty
As a member of Dublin Chamber (and a Council Member) I was privileged to have had many dealings with Paul. In the course of his work he was brilliant with members, extremely personable and always professional, which was a huge asset for the organisation. I'm sorry to hear that he has left Chamber as he will be sorely missed.
Credentials
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Project Management
ECM: European College of Management
Experience
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IIEA
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Ireland
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Public Policy Offices
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1 - 100 Employee
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Membership Relations Director
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May 2022 - Present
The Institute of International and European Affairs is Ireland’s leading international affairs think tank. Our aim is to provide a forum for all those interested in EU and International affairs to engage in debate and discussion and to evaluate and share policy options. The Institute of International and European Affairs is Ireland’s leading international affairs think tank. Our aim is to provide a forum for all those interested in EU and International affairs to engage in debate and discussion and to evaluate and share policy options.
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Variety, the Children's Charity
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Board Director and Company Secretary
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Jan 2020 - Mar 2023
Strategic development of the global children's charity in Ireland, proactively enhancing online presence, advisory on events and fund-raising, liaison within corporate spheres, marketing, branding and GDPR compliance. Strategic development of the global children's charity in Ireland, proactively enhancing online presence, advisory on events and fund-raising, liaison within corporate spheres, marketing, branding and GDPR compliance.
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Dublin Chamber
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Ireland
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Non-profit Organizations
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1 - 100 Employee
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Head Of Commercial
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Sep 2018 - Sep 2020
Corporate acquisition and account management. Business growth strategy, utilizing marketing and communications to educate and deliver customer engagement. Connecting and influencing Dublin business.
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Head Of Marketing
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Jun 2017 - Oct 2018
Design and implementation of an effective company marketing plan, including the delivery of marketing campaigns to support membership growth.Leading and policing brand quality and consistency of tone of voice in messaging and content. Development of website, social media, print communication and advertising.Research, evaluate and implement new opportunities for Dublin Chamber, analysing customer needs and insights, while analysing trends, new technologies and competition. Translating digital marketing efforts into a cohesive, future-proof strategy with effective use of metrics to support and dictate strategy and to optimise customer experience through online initiatives. Show less
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Head of Member Relations
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Jan 2014 - Jun 2017
Supporting member companies in the growth of their businesses through educating, connecting and profiling. Leading the Member Relations team and various projects, including the Chamber's digital strategy, responsibilities include the strategic development of membership, communications, digital marketing, project management, data protection and corporate engagement.
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Relationship Manager
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Aug 2010 - Jan 2014
Engagement and retention of membership base. Responsible for connecting and educating over 1,300 companies from SME to corporate level, from across over fifty industry sectors. Developing a Chamber marketplace, Business Owners Network, Competitive Edge educational series and below-the-line marketing initiatives.
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A&C Foundation
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United States
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Advertising Services
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1 - 100 Employee
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Communications & Charity Development Director
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Aug 2012 - Aug 2014
The A&C Foundation is an Irish registered charity, set up to raise money for several Irish charities on a collective basis. Staffed completely by volunteers, the charity aims to fund predetermined projects identified by each beneficiary, without the administrative costs normally associated with organised charity. The charity organises fundraising event platforms, where other charities can participate and raise funds for their cause without have to consider any overheads. Please visit www.2willdo.ie for further details. Show less
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Sales & Marketing Manager
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Aug 2009 - Jul 2010
Located in the heart of Dublin City Centre, overlooking the Mansion House, La Stampa Hotel & Spa Dublin is a luxurious, Hip Boutique Dublin Hotel with an eastern influence and is a member of Small Luxury Hotels of The World. Located on Dawson Street, La Stampa is nestled between St Stephen's Green, Grafton Street, Government buildings and Trinity College. The hotel boasts luxurious bedrooms, Balzac Restaurant, Tiger Bec's, Sam Sara Café Bar and Mandala Spa. I was responsible for new sales, retention of existing clients, marketing of the entire group, operations and the redevelopment of the VIP area of the bar, predominantly dealing with professionals and celebrities. Show less
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Burlington Hotel
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United Kingdom
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Hospitality
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1 - 100 Employee
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Corporate Sales Manager
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Oct 2008 - Jun 2009
Key Account Management; Responsible for all GDS Loading; Input into overall Corporate and Agent sales strategy; general direct mailing and follow-ups; presentations to groups of prospective clients; organizing corporate evenings and entertainment; penetration of key accounts; contracting. Key Account Management; Responsible for all GDS Loading; Input into overall Corporate and Agent sales strategy; general direct mailing and follow-ups; presentations to groups of prospective clients; organizing corporate evenings and entertainment; penetration of key accounts; contracting.
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Animo Communications
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United States
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Advertising Services
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Business Development Manager
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Nov 2007 - Oct 2008
Corporate video production company, formerly Windmill Lane Corporate Productions. Managing Director John Ingram. Predominantly produce below the line video content to an array of clients from all industry sectors. Corporate video production company, formerly Windmill Lane Corporate Productions. Managing Director John Ingram. Predominantly produce below the line video content to an array of clients from all industry sectors.
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Gresham Hotel
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United Kingdom
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Hospitality
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1 - 100 Employee
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Sales Manager
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Apr 2006 - Oct 2007
Sales budget; sales strategy; set up and maintenance of database; rate negotiation, contracting and account management for corporate clients; updating of third party web-sites; dealing with agents and tour operators; lead generation for accommodation and conference business (289 bedrooms and 22 conference rooms on-site); coordinating e-shots and direct mailing campaigns; corporate entertainment. Sales budget; sales strategy; set up and maintenance of database; rate negotiation, contracting and account management for corporate clients; updating of third party web-sites; dealing with agents and tour operators; lead generation for accommodation and conference business (289 bedrooms and 22 conference rooms on-site); coordinating e-shots and direct mailing campaigns; corporate entertainment.
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Golden Tulip Hotels
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France
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Hospitality
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700 & Above Employee
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Sales Manager
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Apr 2005 - Mar 2006
The Tulip Inn Dublin Airport (now a Premier Inn) is a three-star hotel, located at Airside Retail Park, just north of Dublin Airport. Responsible for pre-opening contract negotiations and sales into the corporate and groups market; liaising with local and international companies, as well as dealing with several airlines and ground handling agencies to accommodate business travellers; flight crews; and delayed passengers. The Tulip Inn Dublin Airport (now a Premier Inn) is a three-star hotel, located at Airside Retail Park, just north of Dublin Airport. Responsible for pre-opening contract negotiations and sales into the corporate and groups market; liaising with local and international companies, as well as dealing with several airlines and ground handling agencies to accommodate business travellers; flight crews; and delayed passengers.
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Group Sales & Marketing Executive
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Nov 2002 - Apr 2005
Brooks is regarded as one of the finest Dublin City Hotels, located on Drury Street and within a few minutes walk of Dublin's famed Grafton Street, Temple Bar and Trinity College, Brooks Hotel Dublin is a 4 star boutique hotel in Dublin City catering for guests who value difference and for whom ambience, décor and quality of service are important. Brooks is regarded as one of the finest Dublin City Hotels, located on Drury Street and within a few minutes walk of Dublin's famed Grafton Street, Temple Bar and Trinity College, Brooks Hotel Dublin is a 4 star boutique hotel in Dublin City catering for guests who value difference and for whom ambience, décor and quality of service are important.
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Education
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1997 - 2000
Technological University Dublin
Diploma in Management, Stragety & Management -
2000 - 2001
Institute of Technology, Carlow
Bachelor of Business Studies, Services Marketing -
2013 - 2014
ECM College
Professional Diploma, Project Management
Community
