Paul Lugauer

IT Building Level Tech Support at Lewis-Palmer School District 38
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Colorado Springs Area
Languages
  • English -

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Credentials

  • CompTIA A+ ce Certification
    CompTIA
    Jan, 2019
    - Oct, 2024

Experience

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • IT Building Level Tech Support
      • Feb 2019 - Present

      Manage and maintain over 1000 Chromebook, laptops, desktops, projectors, printers in a school setting. Recommend new technology for classrooms. Assist cafeteria with POS and security with their computer and video systems. Manage and maintain over 1000 Chromebook, laptops, desktops, projectors, printers in a school setting. Recommend new technology for classrooms. Assist cafeteria with POS and security with their computer and video systems.

    • Personal Tech Specialist
      • Jan 2016 - Present

      Your Personal Tech Specialist Strong Computer Skills with Ability to Troubleshoot Computers, Routers, Multi-function Printers, and Digital Sound Boards. Work Closely with Clients & End Users of Technology Your Personal Tech Specialist Strong Computer Skills with Ability to Troubleshoot Computers, Routers, Multi-function Printers, and Digital Sound Boards. Work Closely with Clients & End Users of Technology

    • United States
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Customer Service/Counter Sales
      • Oct 2016 - Nov 2018

      Assist Customers, Answer Phones, Process Orders and Collect Payments, Balance Cash Drawer, End of Day Processes, Backup Delivery Driver, Warehouse & Inventory Tasks. Assist Customers, Answer Phones, Process Orders and Collect Payments, Balance Cash Drawer, End of Day Processes, Backup Delivery Driver, Warehouse & Inventory Tasks.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Xerox On-Site Installer
      • Feb 2016 - Oct 2016

      Printer Setup & Installation, Strong Customer Service, IT skills, Installed over 500 printers for City of Aurora, City of Colorado Springs, & Southern Texas VA Medical Center. Printer Setup & Installation, Strong Customer Service, IT skills, Installed over 500 printers for City of Aurora, City of Colorado Springs, & Southern Texas VA Medical Center.

    • Retail
    • 1 - 100 Employee
    • Paid Search Analyst For Ecommerce Department
      • May 2015 - Jan 2016

      • Optimized bidding on Google, Bing and Yahoo Gemini keywords, meeting 21% sales growth goal.• Grew keyword count by 25%, supporting new products and tested multiple ad group text ads.• Designed display ads and promotions for re-marketing campaigns, increasing profits.• Attained certification in Google AdWords, sooner than was required per set goals.• Competitive analysis which included monitoring affiliate advertising on brand terms.• Evaluated PPC performance of campaigns using Marin & Analytics, adjust strategy using this data. Skills UsedMarin Software, Google Analytics, Google AdWords, Bing Ads, Yahoo Gemini, Coremetrics, MS Office, Photoshop, Dreamweaver, HTML, CSS, & Some JavaScript. Show less

    • Web Designer For Creative Services Department
      • Apr 2005 - May 2015

      • Design, create, code, test and deploy promotional emails to company subscription list.• Code website content areas to support SEO using HTML and CSS skills.• Manage product images and create product zoom features for over 5,000 products.• Design affiliate banners, promotional banners, and graphics for website.• Sent out increasing numbers of emails year over year, meeting holiday retail goals.• Managed transfer of all content from IBM Iphrase to new customized content management tool.• Transitioned to self-serve Cheetahmail platform, reducing cost of sending emails.• Cross-trained team members.Skills UsedMicrosoft Office, Photoshop, Illustrator, Dreamweaver, Acrobat, InDesign, QuarkXpress, IBM Iphrase, Fluid Retail, & Project Management Skills Show less

    • Marketing and Communications Coordinator
      • Jan 1997 - Mar 2005

      • Manage email & direct mail campaigns, search engines & web trends to track results. • Oversaw marketing and publication budgets and sat on finance committee. • Collaborated with director of development and corporate donors. • Create marketing materials and emails, using Quarkxpress, Indesign, Photoshop & Illustrator. • Experienced updating websites & HTML knowledge. • Provide customer service at events and support for on-site representatives. • Purchased and managed audio/visual equipment. • Improved processes and design of company-meeting catalogs and books. • Transitioned from using QuarkXpress to InDesign,growing web traffic and sales year-over-year. Skills Used Microsoft Office, Photoshop, Illustrator, Acrobat, InDesign, QuarkXpress. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Accounting Clerk For Keystone Resort
      • Sep 1996 - Jan 1997

      • Resolved Customer Billing Problems • Managed Return Visit Discount Program • Reconciled Daily & Monthly Receipts Skills Used Microsoft Office, Accounting, Customer Service. • Resolved Customer Billing Problems • Managed Return Visit Discount Program • Reconciled Daily & Monthly Receipts Skills Used Microsoft Office, Accounting, Customer Service.

    • Office Manager
      • 1993 - 1996

      • Managed 7 Offices And Over 20 Staff Members & Doctors • Oversaw Payroll, A/P & A/R • Administered Employee Benefits & Maintained Employee Files • Developed Office Schedules & Generated Productivity Reports Skills Used Microsoft Office, Business Management, Accounting. • Managed 7 Offices And Over 20 Staff Members & Doctors • Oversaw Payroll, A/P & A/R • Administered Employee Benefits & Maintained Employee Files • Developed Office Schedules & Generated Productivity Reports Skills Used Microsoft Office, Business Management, Accounting.

Education

  • Taylor University
    BA, Business Administration
    1988 - 1992
  • Schoolcraft High School
    1984 - 1988

Community

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