Legal Administrative Assistant

• Jul 2023 - Present

Team Member

• Feb 2023 - Jul 2023

• Provided excellent customer service while stocking/managing inventory in produce department • Provided excellent customer service while stocking/managing inventory in produce department

Freelance IT Support & Web Design

• Jan 2018 - Jul 2023

• Provided IT support on a contract basis for small businesses, friends, and family, including phone repair, setting up SOHO routers, SSD installation, Windows maintenance, printer setup, etc. • Provided IT support on a contract basis for small businesses, friends, and family, including phone repair, setting up SOHO routers, SSD installation, Windows maintenance, printer setup, etc.

Immigration Paralegal

• Nov 2015 - Feb 2022

• Prepared L-1, H-1B, O-1, E-3, TN, and J-1 non-immigrant visa petitions• Wrote extensively day-to-day in drafting letters of support for L-1A, L-1B, and O-1 petitions• Managed large caseloads for multiple clients in the Technology and Pharmaceutical industries• Responsible for specific company accounts, coordinated with client HR to initiate, track cases• Trained co-workers and new hires in client policies and petition preparation• Created training materials for new team members and a team database of company protocols Show less

Immigration Assistant

• Nov 2014 - Nov 2015

Independent Consultant

• Mar 2014 - Aug 2014

• Worked on PG&E gas distribution operator training and Chevron inventory management project • Worked with a small team of consultants to produce critical training materials • Created training and analytical documents with emphasis on accuracy and attention to detail • Used Microsoft Office and SharePoint extensively to create and manage training documents • Used Excel and TIBCO Spotfire to run statistical analysis of Chevron refinery plant outages • Worked on PG&E gas distribution operator training and Chevron inventory management project • Worked with a small team of consultants to produce critical training materials • Created training and analytical documents with emphasis on accuracy and attention to detail • Used Microsoft Office and SharePoint extensively to create and manage training documents • Used Excel and TIBCO Spotfire to run statistical analysis of Chevron refinery plant outages

Congressional Intern

• Jan 2014 - Jun 2014

• Wrote letters to constituents and elected officials on behalf of the Congresswoman • Assisted with constituent casework, including correspondence with assorted federal organizations • Helped research congressional events in San Francisco • Managed constituent records and case files in online database • Handled sometimes challenging communication with constituents • Wrote letters to constituents and elected officials on behalf of the Congresswoman • Assisted with constituent casework, including correspondence with assorted federal organizations • Helped research congressional events in San Francisco • Managed constituent records and case files in online database • Handled sometimes challenging communication with constituents

Warehouse Manager

• Aug 2012 - Mar 2014

• Responsible for accuracy and timely fulfillment of outgoing orders • Recommended and implemented process improvements regarding safety and efficiency in warehouse • Flexible position – covered other jobs including driving / delivery, stocking, and more as needed • Organized inventory, managed orders • Responsible for accuracy and timely fulfillment of outgoing orders • Recommended and implemented process improvements regarding safety and efficiency in warehouse • Flexible position – covered other jobs including driving / delivery, stocking, and more as needed • Organized inventory, managed orders

Team Member

• Aug 2010 - May 2012

• Led off-site sales promotions, responsible for cash and inventory • Trained new staff members in all aspects of store procedures • Opened and closed store • Operated register, facilitated pleasant customer experience • Led off-site sales promotions, responsible for cash and inventory • Trained new staff members in all aspects of store procedures • Opened and closed store • Operated register, facilitated pleasant customer experience