Senior Director, Payment Operations

• Mar 2022 - Present

Director of Client Onboarding, Payments Screening and Back Office Operations

• Sep 2019 - Mar 2022

Led multiple teams supporting Western Union Business Solutions and Western Union International Bank in customer acquisition, customer and payment screening, and transactional back-office operations. Since 2014, I have served as a member of the Western Union European Center of Excellence Senior Leadership Team, responsible for governing the largest Western Union office globally, employing over 2000 individuals, based in Lithuania Led multiple teams supporting Western Union Business Solutions and Western Union International Bank in customer acquisition, customer and payment screening, and transactional back-office operations. Since 2014, I have served as a member of the Western Union European Center of Excellence Senior Leadership Team, responsible for governing the largest Western Union office globally, employing over 2000 individuals, based in Lithuania

Director, Business Change & Transformation

• Aug 2017 - Sep 2019

McKinsey & Co trained strategic change management and Lean leader with Lean deployment experience in several European offices, impacting up to 500 employees. Member of global Western Union leadership and transformation program (WU Way), aimed at reshaping the company by introducing Lean and Agile practices, identifying opportunities for growth and enabling execution. McKinsey & Co trained strategic change management and Lean leader with Lean deployment experience in several European offices, impacting up to 500 employees. Member of global Western Union leadership and transformation program (WU Way), aimed at reshaping the company by introducing Lean and Agile practices, identifying opportunities for growth and enabling execution.

Director, Operations

• Mar 2014 - Aug 2017

As the Director of Western Union Business Solutions I lead the team of 120+ in several global locations, responsible for driving growth in payment services and foreign exchange markets. We provided online currency exchange platform to our customers and helped them manage their FX exposure by enabling them to send cross-border foreign exchange payments in more than 135 currencies.

Manager, Operations

• Nov 2010 - Mar 2014

As Manager of Western Union Business Solutions I transitioned operational jobs from Canada and directly lead a team of 30+ individuals, responsible for customer on-boarding and FX trading support. We focused on providing customers across the globe with a simple and cost effective way of making international payments, without ever having to leave the office.

Head of Securities and Fixed Income Trading

• Mar 2007 - Nov 2010

In my role as the Head of Trading I lead a team of stock brokers and investment managers to expand securities trading operations in Baltic market. Through pro-active approach, relationship building and partial trade financing, Orion Securities increased market share from 2% up to 7%. In my role as the Head of Trading I lead a team of stock brokers and investment managers to expand securities trading operations in Baltic market. Through pro-active approach, relationship building and partial trade financing, Orion Securities increased market share from 2% up to 7%.

Securities and Fixed Income Trading Desk

• 2003 - 2007

Facilitated the initiation of structured notes placement in Baltic States, which substantially lowered bank's borrowing costs. Managed fixed income and structured notes portfolios. Facilitated the initiation of structured notes placement in Baltic States, which substantially lowered bank's borrowing costs. Managed fixed income and structured notes portfolios.