Pauline von Spee
Consultant at ESCS - EHL Student Consultancy Singapore- Claim this Profile
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Français Native or bilingual proficiency
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Allemand Native or bilingual proficiency
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Anglais Full professional proficiency
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Spanish Elementary proficiency
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Italian Elementary proficiency
Topline Score
Bio
Credentials
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Persuading others
Harvard Business School OnlineJan, 2023- Oct, 2024
Experience
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ESCS - EHL Student Consultancy Singapore
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Singapore
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Business Consulting and Services
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1 - 100 Employee
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Consultant
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Sep 2023 - Present
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LunaJets
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Switzerland
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Airlines and Aviation
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EHL Alliance Ambassador
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Sep 2022 - Jul 2023
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Customer Experience Assistant
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Feb 2022 - Sep 2022
My objective is to provide support to Sales Agents through the Customer Experience Manager, before, during, and after flights. I am a “concierge” ensuring luxury service, in charge of various projects that will occur once the flight has been confirmed by a Sales Agent. Supervised by the Customer Experience Manager, I will provide the best customer service to our clientele.
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Hirslanden
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Switzerland
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Hospitals and Health Care
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700 & Above Employee
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COVID Vaccination Center
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May 2021 - Jul 2021
Administration: data capture of new patients and creation of COVID vaccination certificates. Administration: data capture of new patients and creation of COVID vaccination certificates.
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LE RELAIS DE L'ENTRECOTE
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United States
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Restaurants
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Service
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Oct 2019 - Oct 2019
2 weeks setting up the room for service, receiving and checking supplier orders, running the kitchen, and preparing the products. 2 weeks setting up the room for service, receiving and checking supplier orders, running the kitchen, and preparing the products.
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Huus Gstaad Hotel
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Switzerland
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Hospitality
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1 - 100 Employee
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Operational Internship
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Aug 2019 - Sep 2019
Housekeeping: cleaning of rooms, cleaning of public areas, lingerie; Kitchen: meals preparation; Reception: check-in and check-out of customers; Restaurant La Vue: service. Housekeeping: cleaning of rooms, cleaning of public areas, lingerie; Kitchen: meals preparation; Reception: check-in and check-out of customers; Restaurant La Vue: service.
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Education
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Ecole hôtelière de Lausanne
Bachelor in International Hospitality Management, Hospitality Management -
International School of Geneva
IB