Pauline von Spee

Consultant at ESCS - EHL Student Consultancy Singapore
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • Français Native or bilingual proficiency
  • Allemand Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Spanish Elementary proficiency
  • Italian Elementary proficiency

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Credentials

  • Persuading others
    Harvard Business School Online
    Jan, 2023
    - Oct, 2024

Experience

    • Singapore
    • Business Consulting and Services
    • 1 - 100 Employee
    • Consultant
      • Sep 2023 - Present
    • Switzerland
    • Airlines and Aviation
    • EHL Alliance Ambassador
      • Sep 2022 - Jul 2023

    • Customer Experience Assistant
      • Feb 2022 - Sep 2022

      My objective is to provide support to Sales Agents through the Customer Experience Manager, before, during, and after flights. I am a “concierge” ensuring luxury service, in charge of various projects that will occur once the flight has been confirmed by a Sales Agent. Supervised by the Customer Experience Manager, I will provide the best customer service to our clientele.

    • Switzerland
    • Hospitals and Health Care
    • 700 & Above Employee
    • COVID Vaccination Center
      • May 2021 - Jul 2021

      Administration: data capture of new patients and creation of COVID vaccination certificates. Administration: data capture of new patients and creation of COVID vaccination certificates.

    • United States
    • Restaurants
    • Service
      • Oct 2019 - Oct 2019

      2 weeks setting up the room for service, receiving and checking supplier orders, running the kitchen, and preparing the products. 2 weeks setting up the room for service, receiving and checking supplier orders, running the kitchen, and preparing the products.

    • Switzerland
    • Hospitality
    • 1 - 100 Employee
    • Operational Internship
      • Aug 2019 - Sep 2019

      Housekeeping: cleaning of rooms, cleaning of public areas, lingerie; Kitchen: meals preparation; Reception: check-in and check-out of customers; Restaurant La Vue: service. Housekeeping: cleaning of rooms, cleaning of public areas, lingerie; Kitchen: meals preparation; Reception: check-in and check-out of customers; Restaurant La Vue: service.

Education

  • Ecole hôtelière de Lausanne
    Bachelor in International Hospitality Management, Hospitality Management
    2021 - 2025
  • International School of Geneva
    IB
    2019 - 2021

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