Experience

FAWAZ HOLDING

• Lebanon
• Food and Beverage Services
• 1 - 100 Employee

• Sales Manager (Distribution & Duty free)

  • Nov 2019 - Present

  Distribution : SEB Group-(Moulinex-krups-Rowenta) - Responsible for Business Plan – Forecast Book –Budget Plan- Responsible of the sales team and the After Sales Service Department - Motivate and push the sales team to perform their duties - Train and give the full technical information of the products for the sales team - Give the necessary tools for the sales team to reach KPIs and objectives - Evaluate the commercial team - Control the sales and targets achieved - Prepare the yearly contracts for the clients - Prepare the offers for the main events of the year - Work on target achievements on Monthly and weekly basis- Supplier (SEB Group) relation management Duty Free Port Of Beirut - Responsible for forecasting and setting sales objectives for the duty free shop- Research business opportunities and integrate new products/brands - Identify potential suppliers, liaise with the existing ones and negotiate prices- Follow the inventory level for fast moving, slow moving and non-moving items and adapts the ordering accordingly- Set the merchandizing plan for the brands and supervise its implementation- Overseeing pricing- Manage promotional activities to support sales plan and maintain financial profitability

• Quality Business Partner

  • Sep 2015 - Nov 2019

  - Working on a major project to build the quality management department at Fawaz Holding through developing processes, policies and procedures, systems design and their implementation- Managing the loading model project to monitor work efficiency , employees workload and reduction of overheads - Preparing and delivering clear, informative and timely reports to top management - Supporting in the development of management reporting on quality key performance indicators to improve line management and decision making - Support operational management to ensure that changes in policies, procedures and processes are properly understood, adopted, implemented and evaluated- Provide suggestion and recommendation to improve business operations- Planning, scheduling, and executing audits according to the guidelines of Top management- Auditing financial statements , inventories and business operations - Carrying out special investigations into allegations of fraud and waste - Identified process gaps and provided recommendations for mitigating the gaps- Followed up on the company’s major projects and tracked their progress to ensure that they were completed in a timely manner while respecting the budgets allocated - Mitigating risk factors through careful analysis of financial and statistical data. Anticipating and managing change effectively in a rapidly evolving global business environment



SARL NEXTY (Part of Fawaz Holding)

• Senior Demand and Supply Chain Officer

  • Sep 2012 - Sep 2015

  - Maintained an SKU prioritization process to focus on important products in terms of sales and volume- Gathered and validated volume assumptions from other entities (Sales , marketing ) for the use in creating the annual forecast- Led monthly & quarterly demand reviews for forecast full alignment purpose- Tracked sales based on volume & value levels and continuously shared with the team the sales outlook vs. target- Highlighted risks and opportunities that prevent or help the team in achieving our commitment to the company- Ensured timely and accurate replenishment of stocks in-line with the forecast and agreed on target inventory levels - Coordinated with the different parties (sales/marketing/finance) to ensure that proper action is taken to deplete any over-stocks or dead stock at the warehouses- Monitored PIPO (Phase in phase out) plans and communicated them to the commercial teams

• Commercial Coordinator

  • Apr 2010 - Sep 2012

  - Prepared proposals, agreements, sales reports, and presentations for the sales managers and commercial manager- Coordinated monthly with the sales manager on sales targets by salesman, evaluating gaps and supporting the sales team in attaining them- Prepared monthly, weekly or daily sales analysis reports - Supported sales managers when required to resolve any sales related issues with the customers- Audited salespeople’s’ orders before approving an invoice (Discounts, allocation, quantity…) to ensure all clients' orders fall within contractual commercial guidelines - Insured that clients' contract clauses were monitored and that the EOY bonuses, displays, extra investments, price compensations and fluctuations were properly implemented - Compiled various reports for management regarding clients' YTD & MTD purchase activities and history- Collecting , analyzing, evaluating and following up on data with the sales team in order to increase productivity