Paulina Ochoa

Project Engineer at Hoffman Structures, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Project Engineer
      • May 2022 - Present

      •Provide clear communication verbally, written, and electronically. •Interpret construction documents and technical manuals. •Organize and ensure completion and filing of documents. •Collaborate with design professionals, clients, subcontractors, and craftspeople to address complex issues. •Provide clear communication verbally, written, and electronically. •Interpret construction documents and technical manuals. •Organize and ensure completion and filing of documents. •Collaborate with design professionals, clients, subcontractors, and craftspeople to address complex issues.

    • United States
    • Construction
    • 400 - 500 Employee
    • Laborer
      • Oct 2021 - May 2022

      •Provide support to non-English speaking staff, via interpretation. •Work closely with trade and craft people, to carry out daily tasks. •Manage and review employee timecards for payroll. •Create pre-task plans that outline the daily steps, hazards, and goals. •Manage crews of (4-5) people and ensure safety protocols are followed. •Direct traffic and communicate any changing conditions with supervisors, pump operators, and staff. •Annotate concrete pours data in a timely and efficient manner. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Stardust Affordable Housing Intern
      • Jan 2021 - May 2021

      •Develop ways to incorporate solar energy into the housing redevelopment plan. •Assist the team with community outreach and resident education. •Support the team with the planning and execution of ConnectHome tablet distribution events. •Develop ways to incorporate solar energy into the housing redevelopment plan. •Assist the team with community outreach and resident education. •Support the team with the planning and execution of ConnectHome tablet distribution events.

    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Call Center Agent/Help Desk
      • Jun 2018 - Aug 2019

      • Responded to inbound calls respectfully, recorded/updated data correctly into system to ensure company policies were followed through. • Double checked my work to make sure it was error proof, before submitting it. • Successfully followed outbound call procedures with customers, to make sure their concerns were addressed. • Trained new employees • Responded to inbound calls respectfully, recorded/updated data correctly into system to ensure company policies were followed through. • Double checked my work to make sure it was error proof, before submitting it. • Successfully followed outbound call procedures with customers, to make sure their concerns were addressed. • Trained new employees

    • Spain
    • Consumer Goods Rental
    • Brand ambassador
      • Jun 2015 - Nov 2018

      • Performed outstanding customer service by providing knowledge of products to customers, to ensure repeated clientele. • Demonstrated ability to read, interpret, and analyze product info to complete work reports through a website and app. • Raised sales by persuading consumers of the value of products being merchandised • Used effective marketing techniques to increase sales by informing customers of the new products imported from Mexico. • Performed outstanding customer service by providing knowledge of products to customers, to ensure repeated clientele. • Demonstrated ability to read, interpret, and analyze product info to complete work reports through a website and app. • Raised sales by persuading consumers of the value of products being merchandised • Used effective marketing techniques to increase sales by informing customers of the new products imported from Mexico.

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Teacher Assistant
      • Apr 2018 - May 2018

      •Promoted good social habits in the classroom, lunchroom, and playground. •Planned student activities, such as work sheets, learning games, and arts & crafts, mainly to ensure fun was included in the learning equation. •Supervised students in the classroom, to ensure they complete their work and remained on task. •Promoted good social habits in the classroom, lunchroom, and playground. •Planned student activities, such as work sheets, learning games, and arts & crafts, mainly to ensure fun was included in the learning equation. •Supervised students in the classroom, to ensure they complete their work and remained on task.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Teacher Assistant
      • Dec 2016 - Apr 2018

      • Planned student activities by organizing a variety of learning games, student schedules, and art projects to help each student reach their yearly educational goals set by the state. • Interact with staff members/students in a professional manner to ensure all the HIPPA privacy rules were followed. • Planned student activities by organizing a variety of learning games, student schedules, and art projects to help each student reach their yearly educational goals set by the state. • Interact with staff members/students in a professional manner to ensure all the HIPPA privacy rules were followed.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Hostess/Busser/Bartender
      • May 2017 - Aug 2017

      • Greeted customers enthusiastically, as I made sure the customers were on our guest list. • Interacted with customers in a friendly manner to ensure customers’ needs were met. • Switched between being a hostess, bussing tables, working in banquets, or serving alcoholic drinks to accommodate and meet daily goals of the hotel. • Greeted customers enthusiastically, as I made sure the customers were on our guest list. • Interacted with customers in a friendly manner to ensure customers’ needs were met. • Switched between being a hostess, bussing tables, working in banquets, or serving alcoholic drinks to accommodate and meet daily goals of the hotel.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate
      • Jun 2014 - Mar 2017

      • Ensured great customer service by assisting in location, availability and selection of merchandise to guarantee customer satisfaction and high sales. • Possessed superior communication, organizational and time management skills to reach daily store targets. • Exceeded sale quotas through the process of suggesting apparel, accessories, or shoes to meet the needs and wants of the customers. • Ensured great customer service by assisting in location, availability and selection of merchandise to guarantee customer satisfaction and high sales. • Possessed superior communication, organizational and time management skills to reach daily store targets. • Exceeded sale quotas through the process of suggesting apparel, accessories, or shoes to meet the needs and wants of the customers.

    • United States
    • Environmental Services
    • 400 - 500 Employee
    • Outdoor Maintenance
      • Jan 2016 - May 2016

      • Learned hands-on conservation experience through a variety of field-based projects, trainings, and certifications. • Worked on important conservation projects in Arizona, including trail construction and repair, habitat restoration, biological monitoring, and invasive plant management. • Earned 15 college credits through PC by taking classes in areas related to conservation and career development. • Learned hands-on conservation experience through a variety of field-based projects, trainings, and certifications. • Worked on important conservation projects in Arizona, including trail construction and repair, habitat restoration, biological monitoring, and invasive plant management. • Earned 15 college credits through PC by taking classes in areas related to conservation and career development.

Education

  • Arizona State University
    BA Sustainability
    2018 - 2021
  • Phoenix College
    Associate of Arts - AA
    2015 - 2018
  • Estrella Mountain Community College
    Certificate, Spanish Medical Interpreter
    2016 - 2017
  • Phoenix College
    Environmental and Natural Resource Conservation Occupational Certificate
    2016 - 2016

Community

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