Paulina L.

Manager- Partnerships & Alliances at M9 Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Filipino -

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Credentials

  • CCNA
    Cisco Networking Academy
    Apr, 2015
    - Nov, 2024
  • Microsoft Office Specialist
    Certiport - A Pearson VUE Business
    Jul, 2014
    - Nov, 2024
  • Computer Hardware Service NCII Certified
    TESDA
    Mar, 2014
    - Nov, 2024
  • Personal in Charge
    Specifico & Co.
    Feb, 2016
    - Nov, 2024
  • Google Adwords
    Google
    Aug, 2018
    - Nov, 2024

Experience

  • M9 Digital
    • United Arab Emirates
    • Advertising Services
    • 1 - 100 Employee
    • Manager- Partnerships & Alliances
      • Oct 2020 - Present

      Communicating with clients to ensure that all of their needs are understood and addressed Building strong client relationships to maintain old business and acquire new customers Collaborating with various internal departments to ensure that they fulfill all customer requests Resolving complaints and keeping track of all processes that pertain to the client’s desires Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience Collecting and analyzing data concerning consumer behavior to understand changing needs Show less

  • Chayim Advertising LLC
    • United Arab Emirates
    • Advertising Services
    • Assistant Account Manager
      • Nov 2019 - Aug 2020

      Providing support for clients by learning about and satisfying their needs.Making cold calls or reaching out to prospects.Following up with prospects several times throughout the sales cycle to ensure needs are being met.Presenting and demonstrating the value of products and services to prospective buyers.Compiling and analyzing data to find trends.Developing sales strategies and setting quotas.Staying current on company offerings and industry trends.Maintaining a database of contact information.Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.Handling complaints and negotiations. Show less

    • Senior Account Executive
      • Sep 2017 - Oct 2019

      Holding virtual demonstrations with an end goal of earning a prospect’s businessPreparing and presenting proposals and bidsNegotiating terms and conditions with clientsCollaborating with key decision makers to identify opportunities and develop ideas that deliver sales resultsUncovering and understanding a company’s needsAttending trade shows and hosting customer events

    • Account Executive
      • Oct 2015 - Aug 2017

      Communicating with clients and gathering information about a project’s scope, budgets and timelinesMeeting with other executives to discuss clients’ project goals, progress and outcomesDeveloping budgets and timelines for clients and the company they work forCoordinating teams to meet project milestonesAssembling new teams to meet clients’ or businesses’ goalsReporting and recording all sales activities in a web-based CRM systemQualifying inbound leads and prospects via phone and emailOrganizing regular client meetings to ensure excellent customer serviceProspecting new sales by cold calling businesses Show less

Education

  • University of the Assumption
    Bachelor of Science (B.S.), Information Technology
    1999 - 2015

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