Paulina K.
IT Infrastructure/Network Administrator (Mainland Hotel) at A.G. Leventis (Nigeria) Plc- Claim this Profile
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English Professional working proficiency
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YORUBA Native or bilingual proficiency
Topline Score
Bio
Credentials
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Become a Customer Service Specialist
LinkedInSep, 2020- Oct, 2024 -
Building Rapport with Customers
LinkedInSep, 2020- Oct, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInSep, 2020- Oct, 2024 -
Customer Service Foundations
LinkedInSep, 2020- Oct, 2024 -
Customer Service: Call Control Strategies
LinkedInSep, 2020- Oct, 2024 -
Customer Service: Handling Abusive Customers
LinkedInSep, 2020- Oct, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInSep, 2020- Oct, 2024 -
Customer Service: Serving Customers Through Chat and Text
LinkedInSep, 2020- Oct, 2024 -
De-Escalating Intense Situations
LinkedInSep, 2020- Oct, 2024 -
Microsoft® Certified Professional: MCPS
MicrososftApr, 2012- Oct, 2024 -
Microsoft® Certified Technology Specialist: Window Server 2008 Network Infrastructure & Configuration. (MCTS)
Microsoft HellasJun, 2009- Oct, 2024 -
Computer Professional Council of Nigeria (CPN)
CPN, NigeriaJun, 2008- Oct, 2024 -
Nigerian Institute of Management (NIM)
Nigerian Institute of Mangement (NIM)Sep, 2006- Oct, 2024
Experience
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IT Infrastructure/Network Administrator (Mainland Hotel)
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A.G.Leventis (Nig.) Ltd
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Nigeria
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Information Technology Analyst
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Sep 2021 - Present
Innovation, Business Process, Technical, Collaboration, Troubleshooting, Customer Service, Hardware, Help Desk Support, Documentation/Analysis and Project Management Innovation, Business Process, Technical, Collaboration, Troubleshooting, Customer Service, Hardware, Help Desk Support, Documentation/Analysis and Project Management
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A.G. Leventis-Automotive Division
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Nigeria
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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System Auditor
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May 2019 - Present
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Mainland Hotel
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Lagos, Nigeria
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IT Manager
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Jul 2010 - Present
• Administering Microsoft Dynamics Nav 2013 (ERP) package • Managing a User’s of over 30 Administrative, Technical staff & Surveillance Camera. • Strengthening the IT infrastructure through to implementing new technologies. • Procurement & Responsible for IT Hardware and Software Installation, Maintenance & Repair. • Performing routine audits of Systems and Software. • Manage the IT Budgets and expenditure on Hardware and Software. • Developing & maintaining the company IT Systems, Software and Databases. • Recommending and implementing improvements and efficiencies. • Having excellent Time management, Confidentiality & Communication skills. • Having strong IT, commercial, planning and budgeting skills. • Network Security (LAN & WAN) - Routers & Firewall Configuration, Network Protocols Monitoring & Access Control /CCTV (Surveillance Camera Networking and Management). Show less
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Education
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University of Ibadan
Master’s Degree, Computer Science -
University of Ibadan, Ibadan, Oyo State
Master’s Degree, Computer Science