Paulina K.

IT Infrastructure/Network Administrator (Mainland Hotel) at A.G. Leventis (Nigeria) Plc
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Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG
Languages
  • English Professional working proficiency
  • YORUBA Native or bilingual proficiency

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Bio

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Credentials

  • Become a Customer Service Specialist
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Building Rapport with Customers
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Customer Service Foundations
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • De-Escalating Intense Situations
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Microsoft® Certified Professional: MCPS
    Micrososft
    Apr, 2012
    - Oct, 2024
  • Microsoft® Certified Technology Specialist: Window Server 2008 Network Infrastructure & Configuration. (MCTS)
    Microsoft Hellas
    Jun, 2009
    - Oct, 2024
  • Computer Professional Council of Nigeria (CPN)
    CPN, Nigeria
    Jun, 2008
    - Oct, 2024
  • Nigerian Institute of Management (NIM)
    Nigerian Institute of Mangement (NIM)
    Sep, 2006
    - Oct, 2024

Experience

  • A.G. Leventis-Automotive Division
    • IT Infrastructure/Network Administrator (Mainland Hotel)

  • A.G.Leventis (Nig.) Ltd
    • Nigeria
    • Information Technology Analyst
      • Sep 2021 - Present

      Innovation, Business Process, Technical, Collaboration, Troubleshooting, Customer Service, Hardware, Help Desk Support, Documentation/Analysis and Project Management Innovation, Business Process, Technical, Collaboration, Troubleshooting, Customer Service, Hardware, Help Desk Support, Documentation/Analysis and Project Management

  • A.G. Leventis-Automotive Division
    • Nigeria
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • System Auditor
      • May 2019 - Present

  • Mainland Hotel
    • Lagos, Nigeria
    • IT Manager
      • Jul 2010 - Present

      • Administering Microsoft Dynamics Nav 2013 (ERP) package • Managing a User’s of over 30 Administrative, Technical staff & Surveillance Camera. • Strengthening the IT infrastructure through to implementing new technologies. • Procurement & Responsible for IT Hardware and Software Installation, Maintenance & Repair. • Performing routine audits of Systems and Software. • Manage the IT Budgets and expenditure on Hardware and Software. • Developing & maintaining the company IT Systems, Software and Databases. • Recommending and implementing improvements and efficiencies. • Having excellent Time management, Confidentiality & Communication skills. • Having strong IT, commercial, planning and budgeting skills. • Network Security (LAN & WAN) - Routers & Firewall Configuration, Network Protocols Monitoring & Access Control /CCTV (Surveillance Camera Networking and Management). Show less

Education

  • University of Ibadan
    Master’s Degree, Computer Science
    2007 - 2009
  • University of Ibadan, Ibadan, Oyo State
    Master’s Degree, Computer Science
    2007 - 2009

Community

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