Paulina Banasiak

Senior Project Management Consultant at Teamsquare
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Contact Information
Location
Bordeaux, Nouvelle-Aquitaine, France, FR
Languages
  • Polish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • French Full professional proficiency
  • Italian Professional working proficiency

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Michalina Krogulecka

I've worked with Paulina over the past year in onDemand Team. Paulina showed excellent communication skills and thinking outside the box. On a personal level, she’s charismatic and creative, both qualities that have served her well in her role as Project Manager. Paulina has my highest recommendation and I look forward to learning more about the accomplishments that lie in her professional future.

Jana Smrzova

Paulina was my Supervisor at the ExxonMobil BSC in Prague. I can honestly say that she was the best team manager I ever experienced. I had the pleasure to work with Paulina for alomst a year. Throughout this time, she showed constant active leadership, care and support for the team, yet she was able to motivate the team to top performance (during her leadership, the team gained several Golden awards). She deeply understood the jobs of her team members, as well as the requirements of the management and business partners. She was able to work very efficiently, base her decisions on facts and process requirements, yet she was able to communicate in a very empathetic way. Her hardworking attitude combined with good prioritizing was inspiring and motivating for the whole team. Paulina is good at dealing with both data, processes, and people.

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Credentials

  • Managing Projects and Portfolios with Microsoft PPM
    Microsoft
    Aug, 2018
    - Sep, 2024
  • Managing Projects with Microsoft Project
    Microsoft
    Aug, 2018
    - Sep, 2024
  • PSPO I
    Scrum.org
    Mar, 2018
    - Sep, 2024
  • PSM I
    Scrum.org
    Aug, 2017
    - Sep, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Dec, 2016
    - Sep, 2024
  • MS: Managing Projects and Portfolios with Project Server 2013
    Microsoft
    Dec, 2016
    - Sep, 2024
  • Diplome approfondi de langue francaise - DALF C2
    Ministère de l'éducation nationale de la République Française
    Jun, 2009
    - Sep, 2024
  • Certificato di Conoscenza della Lingua Italiana, CELI B2
    Università per Stranieri di Perugia
    Jun, 2007
    - Sep, 2024
  • Certificate of Proficiency in English
    University of Cambridge
    Jun, 2006
    - Sep, 2024

Experience

    • France
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Project Management Consultant
      • Oct 2016 - Present

      - Responsible for managing a team of project management consultants - Managing Project Online proof of concept and implementation projects- Managing SharePoint Online implementation projects - Client requirements analysis, specifications and scope statement preparation - Creating personalised Project Online configurations that address specific client needs- Delivering project management tools' demonstrations - Creating and customising Power BI dashboards- Designed, created and delivered Agile methodologies and Scrum trainings- Certified Scrum Master (PSM I)- Certified Product Owner (PSPO I)

    • United States
    • Translation and Localization
    • 700 & Above Employee
    • Project Manager
      • Jun 2015 - Aug 2016

      Project Manager in Lionbridge onDemand - 24/7 online platform for ordering localisation projects - responsible for Desktop Publishing services (DTP). In charge of:- Overseeing daily production process and ensuring on-time project delivery- Service pricing analysis and project quoting- Product management: onDemand DTP services development and expansion- Development of new solutions in close cooperation with technological development team to ensure maximum automation in project delivery- Vendor management: assisting in building a large pool of external and internal vendors capable of delivering oD projects within short TATs- Process mapping and process change management initiatives pertinent to production environment- R&D initiatives including a proof of concept of a new production system and testing

    • Oil and Gas
    • 700 & Above Employee
    • Customer Contact Supervisor CE and Poland
      • May 2014 - Feb 2015

      - Responsible for managing a customer contact team of 14 people in Fuels and Lubes department serving Polish, German, Swiss and Austrian markets- Responsible for executing the respective Order to Cash processes in an effective and efficient manner- Stewarding operating and financial performance of the team- Cooperated closely with Sales and Logistics teams across Europe to ensure an interrupted delivery chain between EM, distributors and end customers (a number of initatives implemented with the team to monitor BuyBack stocks more accurately and prevent shortages)- In charge of creating and implementing effective people development and career progression plans- KPIs preparation and presentation to higher management- Business processes analysis and best practices sharing among Front Office employees- Participating in recruitment for Fuels and Lubes department (interviewer)

    • Customer Contact Team Lead Poland
      • Sep 2013 - May 2014

      - Leading a customer contact team of 3 people serving the Polish market- Executing complex business scenarios and managing non-standard/exceptional operational tasks in the respective Order to Cash processes- Ensuring that internal and external customer interface is efficient, consistent and flawlessly executed- Core interface for team members for issue management before escalation- Supporting new hires and providing them with on-the-job training- Trainer in Order to Cash processes - running 4-day training sessions every 2-3 months for new hires- E-ordering applications lead in the team (account set-up, trouble-shooting, new users' training)

    • Dedicated Customer Professional France
      • Aug 2012 - Sep 2013

      - Responsible for lubricants orders and deliveries for French PVL customers- Delivery tracking and risk management in close cooperation with Logistics team to ensure timely deliveries and no shortages at customers' end- e-ordering promotion: over the course of 3 months managed a project of moving some 150 customer accounts to e-ordering (account set-up, client training, trouble-shooting)

    • Government Administration
    • 700 & Above Employee
    • Medical Interpreter
      • Jun 2009 - Jun 2012

      - Community Interpreter/Translator for the NHS and social services (English-Polish)- Assisting Polish speakers during their doctor appointments and interactions with the social services - Community Interpreter/Translator for the NHS and social services (English-Polish)- Assisting Polish speakers during their doctor appointments and interactions with the social services

    • United Kingdom
    • International Affairs
    • 1 - 100 Employee
    • Intern
      • Aug 2009 - Aug 2009

      - Preparation of analytical reports concerning French foreign and domestic policy as well as international relations (especially with reference to Asia)- Received a top mark for the internship - Preparation of analytical reports concerning French foreign and domestic policy as well as international relations (especially with reference to Asia)- Received a top mark for the internship

    • India
    • Consumer Services
    • 1 - 100 Employee
    • Intern
      • May 2008 - May 2008

      Administrative work Administrative work

    • Translation and Localization
    • 1 - 100 Employee
    • Translator and script-writer for voice-over
      • Oct 2006 - Jan 2007

      Translator of Disney series and film scripts for voice-over (e.g. Hanna Montanah, The Cheetah Girls 2) Translator of Disney series and film scripts for voice-over (e.g. Hanna Montanah, The Cheetah Girls 2)

Education

  • University of Oxford
    Master of Philosophy (MPhil), Russian and Eastern European Studies
    2010 - 2012
  • The University of Dundee
    Master of Arts (MA), European Politics and International Relations
    2007 - 2010
  • University of Warsaw
    Applied Linguistics
    2004 - 2007

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