Experience

Care Hawaii Inc

• United States
• Mental Health Care
• 1 - 100 Employee

• Crisis Counselor

  • Jan 2021 - Present

  Seasoned professional launching new career as a Community Health Worker Seasoned professional launching new career as a Community Health Worker



Aetna, a CVS Health Company

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Regulatory Compliance Manager

  • Jun 1980 - Jun 2017

  Developed and managed new national Government and Labor Compliance Program. Designed policies, processes, and procedures to ensure adherence to HIPAA, Privacy, Confidentiality, and federal/state regulatory laws. Created training and educational materials consistent with the principles of Cultural Humility

• Senior Project Manager

  • Jun 1980 - Jun 2017

  Partnered with Aetna physicians and nurses to develop inpatient and outpatient pre-authorization procedures relating to patient care management treatment/services. Ensured procedures were based on American Medical Association standards and adhered to federal/state laws and regulations. Contributed to building an infrastructure to support a new medical/dental health division within Aetna. Generated and operationalized business plan. Managed complex time-driven projects comprised of… Show more Partnered with Aetna physicians and nurses to develop inpatient and outpatient pre-authorization procedures relating to patient care management treatment/services. Ensured procedures were based on American Medical Association standards and adhered to federal/state laws and regulations. Contributed to building an infrastructure to support a new medical/dental health division within Aetna. Generated and operationalized business plan. Managed complex time-driven projects comprised of internal and external stakeholders. Negotiated contracts with service providers and consultants. Monitored contract adherence and appropriateness to meet changing needs. Coordinated the hiring of a diverse national staff to fill a range of operations and sales positions Partnered with I.T. to modify several in-house systems. Developed policies and procedures to maximize efficiencies.