Experience

Oakmont Education

• United States
• Education Administration Programs
• 1 - 100 Employee

• Executive Director Of Operations

  • Jun 2018 - Present

  * Support the Oakmont organization and 14 charter schools in the state of Ohio with marketing, purchasing, facility development, data analytics and school operations *Responsible for marketing plans and implementation *Oversee Salesforce development, implementation and analysis in school programs * Develop and maintain vendor contracts and partnerships *Support purchasing of technology, furniture, and additional program needs *Project Manager of new school openings and school growth and development opportunities *Analyzes data analytics for organization and schools



Cambridge Education Grp

• United States
• Education Management
• 1 - 100 Employee

• Executive Director of Marketing and Development

  • May 2017 - Jun 2018

  * Support the Cambridge organization and 22 charter schools in the state of Ohio with marketing, purchasing, facility development and data analytics*Responsible for marketing plans and implementation*Oversee Salesforce development, implementation and analysis in school programs* Develop and maintain vendor contracts and partnerships*Support purchasing of technology, furniture, and additional program needs*Manage new school openings and school growth and development opportunities*Analyzes data analytics for organization and schools

• Executive Director of DOP Operations

  • Jan 2016 - May 2017

  • Responsible for 10 Dropout Prevention programs in the state of Ohio • Collaborate on budget with school board and school treasurer • Maintain relationship with school boards through committee and meeting attendance and interactions• Oversee day to day operations, including facility, curriculum and staffing needs • Maintain compliance with Charter school sponsor and Ohio Department of Education• Provide onboarding and ongoing training for the School Director • Contribute to strategic framework reviews and organization growth and development as a member of the executive team • Create and refine systems for ongoing tracking of vital measures in both financial and academic focuses• Manage relationships with corporate vendors and support growing business to business relationships



Pre-K Solutions

• President

  • Oct 2014 - Jun 2017

  Responsible for identifying and supporting K-8 locations capable of expanding into the Early Childhood Education field, Before and After Care for school age children and onsite summer camp programming • Communicates benefits of program with business to business marketing • Developed budgetary model for independent classroom and program sustainability • Responsible for pre-open licensing, talent acquisition, equipment and classroom set up, and curriculum. • Develops and maintains standard operating procedures • Builds and maintains both customer and business to business website and marketing content. • Assists operating programs with ongoing guidance and leadership including quality assurance



Charter One Bank

• United States
• Financial Services
• 1 - 100 Employee

• Branch Manager

  • Feb 2014 - Oct 2014

  • Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. • Inspire, model and motivate service through staff coaching and training to achieve a superior customer experience. • Prioritizes, manages, and communicates promotional campaigns and product initiatives. • Fosters a motivated, diverse team environment. • Responsible for branch compliance with bank policies, procedures, and operational integrity. • Maintains and develops relationships with existing small business customers. • Builds and promotes branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. • Takes ownership of the business and willingness to make customer-focused decisions when needed. • Assists colleagues in achieving their developmental goals and career aspirations. • Leads by example, through accountability, reward and recognition to drive outstanding sales and service results.



Knowledge Universe

• United States
• 1 - 100 Employee

• District Manager

  • Nov 2011 - Nov 2013

  • Responsible for ten million dollar volume profile.• Included 12 KinderCare Learning Centers with changes to location profile throughout role.• Responsible for hiring, leadership, and accountability of Center Management teams. Process includes teaching and mentoring Center Directors to exceed financial goals through performance evaluation, direct actionable feedback and continuous improvement in quality operation and curriculum execution through coaching. • Responsible for planning and implementation of financial budgets for centers and overall profile annually. • Managed weekly, monthly and annual results with each Center Director.• Conducted bi-monthly visits to site location to provide feedback and set improvement smart goals and collaborate with management team marketing, talent, and community engagement strategies. • Participated as Peer Coach for New District Manager Onboarding for Knowledge Universe US• Established and fostered strong customer relationships built on integrity, trust and solutions focus.• Maintained strong relationships with State and National Licensing and accrediting bodies including; The National Association of Young Children and Ohio Step up to Quality.• Eleven centers pursued and successfully achieved and maintained Step up to Quality Rating.• 100-percent of centers accredited or submitted for candidacy through National Accrediting body within two years of service in role.

• Center Director

  • Nov 2002 - Nov 2011

  • Accountable for operational aspects of the school, ensuring quality care and education for children; achievement of financial targets, applying cost controls; incorporating active continuous improvement in quality of operations; delivering exemplary customer service; and ensuring legal and state licensing compliance.• Responsible for driving enrollment and achieving budgeted enrollment stretch goals with marketing strategies and community engagement as well as onsite admissions and customer relationships.• Met expectations for delivering customer satisfaction, acquisition and retention.• Responsible for financial management and operational compliance of school, including NAEYC and Step Up To Quality accreditation.• Ensured orientation and training was received by teachers and peer directors and equipped employees with job-critical knowledge and education.• NAEYC coordinator for district.• As Peer Trainer for KinderCare Learning Centers, planned and implemented trainings for teachers and directors.