Program Manager

• Jul 2022 - Present

COVID-19 Rental Assistance Supervisor

• Apr 2020 - Sep 2022

Manage a team to conduct outreach and processing of applications to COVID-19 affected tenants and landlords. Assess qualifications for the project, partnering with other agencies as necessary. Work with Director to develop internal forms and checklist for programmatic and fiscal tracking. Develop fiscal process with Director of Finance on how to submit requests for payment and required documentation.

Crisis Counselor

• Apr 2018 - Sep 2020

Assist individuals and communities recover from the effects of the North Bay wildfires by providing community-based outreach and psycho-educational services. Support survivors understand their current situation and reactions, mitigating stress, assisting survivors review their disaster recovery options, promote the use and development of coping strategies, provide emotional support, and encourage linkages with other individuals and agencies who may help survivors recover to pre-fire functioning.

Senior Case Manager

• Jun 2017 - Apr 2018

Provide case management services to resident of a 26 unit mobile home park. Assist in selection of homeless families or individuals in the specified area for potential residency at the park. Create and update all necessary case management forms as well as data collection spreadsheets. Obtain resident feedback via survey regarding desired park activities such as workshops and classes. Coordinate activities through local partnerships. Coordinate and facilitate monthly case managers meeting.

Senior Services Case Manager

• Mar 2014 - Jun 2017

Keep records and update reports concerning contact with clients. Provide information or refer individuals to public or private agencies or community services for assistance. Visit individuals in home to provide information on agency services, requirements, or procedures. Consult with supervisor concerning programs for seniors. Assist in locating housing for displaced individuals. Enroll and/or assist with application for services such as Meals on Wheels and Social Security benefits.

Youth Case Manager/Job Developer

• Nov 2015 - May 2017

Serve at risk youth ages 16-24. Assess work-ability and basic education skills. Create personalized plan to achieve client centered career and/or education goals. Provide in depth supportive services. Obtained and submitted documents for potential clients eligibility as required by county guidelines. Organized and facilitated Sonoma County Youth Ecology Corp (SCYEC), working with local non-profits and government entities such as Permit Sonoma Fire Prevention Division to provide training opportunities. Show less

EKS Supervisor

• Jan 2012 - May 2014

Lead client and volunteer outreach efforts in local community. Prepared and submitted grant as well as oversaw program budget. Prepared and submitted documentation for final IRS grant report to EKS Coordinator. Supervised volunteers and oversee site operation during filing season.Develop and maintain schedules for all volunteers to ensure adequate coverage, supplies, and equipment at the site.Share and discuss Volunteer Tax Alerts (VTAs) and Quality Site Requirement Alerts (QSRAs) with all volunteers. Completed IRS yearly income tax training. Show less

Employment Services Specialist

• Jan 2010 - Oct 2013

Work with clients to achieve their employment goals. Including individual strategic plan, facilitate workshops, and provide community resources.

WorkAbility Specialist

• Oct 2019 - Jun 2021

Assists Junior High and High School students in special education with self-determination activities which include career exploration, self-advocacy, transition planning, pre-employment/employment retention, employment contacts, and job placement opportunities. Maintain all aspects of the program budget. Assists Junior High and High School students in special education with self-determination activities which include career exploration, self-advocacy, transition planning, pre-employment/employment retention, employment contacts, and job placement opportunities. Maintain all aspects of the program budget.

Executive Assistant

• Nov 2010 - Jul 2012

Assisted with grant submission including obtaining documentation, report updating, and invoice submission. Performed general clerical and administrative duties. Prepared and verified financial statements. Assisted with budget updating. Prepared, recorded, and deposited cash and checks as well as reconciled records of bank transactions. Prepared accounts payable invoices and supplied payments to vendors. Issued 1099 to all required contractors. Forwarded employee time-sheets to payroll service and recorded payroll into accounting software. Show less